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Includes a Live In-Person Event on 08/14/2024 at 8:15 AM (EDT)
CHAP operations certification workshop empowers home care leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of client-centered care. Develop an effective framework to support your agencies' mission and purpose.
This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run (and GROW) your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care/private duty providers with a tailored approach to increase agency success. This workshop is open to anyone in the home care/private duty industry, whether already working in it, looking to get into it, or expanding your community-based services.
Attendees will:
- Understand the key components of home care business operations
- Examine the regulatory requirements and compliance standards relevant to home care
- Gain insights into best practices quality programming
- Explore marketing and business development techniques specific to home care
- Review trends & best practices in workforce management
- Apply fiscal management skills - including overview of operational expenses and budgeting
- Evaluate payer sources and explore state specific programs
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*.
Workshop Dates/Times:
- Wednesday, August 14 - 8:30-5:00pm
- Thursday, August 15 - 8:30-5:00pm
- Location: Basking Ridge, New Jersey - Courtyard Basking Ridge, 595 Martinsville Road Basking Ridge, New Jersey, 07920
PRICING
Early Bird price $1299! (ends 07/19), Regular price $1499
Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.
If you have additional questions, please email education@chapinc.org
*Career certification is valid for three years.
Join us in Basking Ridge, New Jersey at the Courtyard Basking Ridge!
Wendy Phillips Chavez, MSN, RN, CLNC
CHAP Site Visitor, Consultant
CHAP
Wendy is an accomplished and experienced nurse and operations leader, with over 25 years of dedicated service in the field of home care. As the owner of a successful healthcare consulting business, Wendy has demonstrated her expertise in various capacities, including as a CHAP certified consultant, legal nurse consultant, and accreditation surveyor.
Throughout her career, Wendy has served in both state and national roles, notably as VP, Operations and Director of Advocacy for national home care agencies, where she played a pivotal role in shaping industry standards and advocating for the advancement of home care services. Her extensive experience extends to new business start-ups, where she has consistently proven her ability to navigate complex regulatory landscapes and establishing thriving ventures.
In addition to her professional achievements, Wendy currently serves on the Recreational Therapy Licensing board, appointed by NC House Speaker, Tim Moore, and has served on national and state homecare and home health association boards, contributing her insights and expertise to further the goals of the industry. A dedicated advocate for quality care, Wendy's commitment to excellence has earned her recognition as a trusted leader in the field. Outside of her professional endeavors, Wendy finds joy in her family life, being married and residing in the picturesque coastal area in the state of North Carolina. She cherishes the moments spent traveling and creating memories with her family, finding balance and fulfillment in both her personal and professional pursuits.
Denise Stanford, MS, SHRM-CP
Executive Director
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
Priya Sipp
Growth Solutions
CHAP
Priya Sipp’s extensive experience and expertise come to the forefront in her role at CHAP Growth Solutions, building on a distinguished 15-year career in the healthcare-at-home sector. Starting as a Home Health Aide, she advanced through various fields, including Client Coordination, Recruiting, Compliance, and Business Development, amassing a comprehensive industry insight. Her vast experience propelled her to lead as the Administrator for multiple agency locations across states.
Her leadership style, rooted in understanding motivations, drove team achievements. As a Business Development Manager, she generated exceptional results by achieving a 75% referral increase in underperforming locations.
Proficient in strategic planning, she expanded revenue streams and fostered strong teams. Further, Sipp’s post-acute entrepreneurial inclination led her to co-found a home care agency, enriching her grasp of growth strategies with operational understanding.
Sipp’s journey from a home health aide to an agency owner lends unmatched credibility to her engagements with potential clients. She effectively drives transformative growth in her current role as a Growth Consultant.
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Register
- Early bird pricing available!
- General - $1,299
- Partner - $1,299
- Consultant - $1,299
- Regular Price after 07/20/2024 2:59 AM
- General - $1,499
- Partner - $1,499
- Consultant - $1,499
- More Information
-
Includes a Live In-Person Event on 07/23/2024 at 8:30 AM (EDT)
Our sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage. General price: $2499 (early bird $2199), Partner price: $2099 (early bird $1899)
This two-and-a-half-day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Certified Healthcare Sales Professional© (CHSP©).
BY ATTENDING PEOPLE WILL LEARN:
- Understand Industry Innovations and related regulations
- Effectively demonstrate Sales Model
- Articulate an effective value proposition that inspires action
- Effectively handle referral objections
- Build long lasting value-based trust with referrals sources
DATES:
- Tuesday, July 23 - 8:30-5:00pm
- Wednesday, July 24 - 8:30-5:00pm
- Thursday, July 25 - 9:00-12:00pm
LOCATION: CHAP Home Office - Arlington, VA
*Attendance all days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification. Professional certification is valid for 3 years.
PRICING:
- CHAP Early Bird price $1799 (ends 06/28)
- Regular price $1999
Need help making a case for your attendance? Click here for a sample justification letter.
OUTCOMES:
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.
This Hyatt hotel is located just 0.9 miles from the office (about a 15 min walk): Arlington Hotel Near Washington Monuments | Hyatt Centric Arlington
Member rates are $332/nt
Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. This hotel is nearly sold out for the event dates!
Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP
The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.
Great local shopping:
Beautiful neighborhood:
Great outdoor space right outside of the office:
Click here for a list of the 10 Best Local Restaurants
Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.
Or take a 30-40 min Metro ride for around $3
Jan Sweat
Vice President, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
For $2499 participants receive:
- Six on-demand prerequisite courses - courses provide a foundation on the hospice industry, including quality reporting, hospice Medicare benefit, Conditions of Participation, and regulatory compliance
- Two and a half day of in-person certification training and comprehensive exam - our hands-on, skill-based certification workshop focuses on building the skills and knowledges you need for consistent, repeatable, strategic growth
- Post-workshop on-demand optional courses - courses will help you fine-tune your on-the-job skills
- Successful completion of coursework and exam results in Certified Hospice Sales Professional (CHSP) credential
Current CHAP customers are eligible for a $400 discount, bringing the price per participant to $2,099. Group registration discounts are also available. Email us for more information cfe@chapinc.org or call 619-800-7255.
-
Register
- Early bird pricing available!
- General - $1,999
- Partner - $1,999
- Consultant - $1,999
- Regular Price after 06/29/2024 2:59 AM
- General - $1,799
- Partner - $1,799
- Consultant - $1,799
- More Information
-
Includes a Live In-Person Event on 06/25/2024 at 8:30 AM (CDT)
CHAP operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.
This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the hospice industry and has a tailored approach to increasing agency success. Facilitated by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance! This workshop is open to everyone working in the hospice industry or wanting to get into the industry.
Attendees will:
- Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role.
- Understand and implement quality improvement metrics
- Evaluate leadership skills and apply new knowledge in day-to-day activities
- Identify trends & best practices in workforce management
- Apply fiscal management skills
- Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits and/or 18.25 Administrator Continuing Education Participant Hours*.
Workshop Dates/Times:
- Tuesday, June 25- 8:30-5:00pm
- Wednesday, June 26 - 8:30-5:00pm
- Thursday, June 27 - 9:00-12:00pm
- Location: San Antonio, TX - Hilton Garden Inn Riverwalk, 408 E Houston St, San Antonio, TX 78205
PRICING
- Early Bird Partner price $1799! (ends 05/31), Regular price $1999
Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.
If you have additional questions, please email education@chapinc.org
*Career certification is valid for three years. Please see CE Information tab for detail on Administrator and Nursing Education approvals, disclosures, and criteria.
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.
Disclosures/Conflict of Interest
There are no conflicts of interest for any individual in a position to control content for this activity.
Nursing
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
How to obtain CE contact hours
Criteria for successful completion includes attendance at the entire event (3 days); participation in hands-on activities, a post-test score of 80% or better, and completion of an evaluation.
The event will be held at the Hilton Garden Inn San Antonio Downtown.
Use this link to reserve your room and get the best available rate:
We are excited to bring this workshop to the beautiful city of San Antonio Texas! Join us at the Riverwalk!
Jennifer Kennedy
Vice President of Quality and Standards
CHAP - Community Health Accreditation Partner
Dr. Jennifer Kennedy is the Vice President of Quality, Standards, & Compliance. She spent many years as a leader and nurse in diverse healthcare settings with the past 25 years in hospice and palliative care.
Dr. Kennedy came to CHAP in 2021 with a vision of moving the organization’s quality forward as “the” accreditation partner of choice for the majority of community-based providers. She believes no matter what type of care a patient receives or how many times they receive care, every experience should be of the highest quality.
Kennedy leads the CHAP quality team and interacts with CMS related to regulatory and quality issues. Kennedy serves as faculty at national and state conferences, is widely published in medical trade journals, contributes to and reviews health care published materials, is a published author, and teaches graduate healthcare administration courses at the university level.
Kennedy serves as a member of the Hospice & Palliative Care Network of Maryland board of directors and has been honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative Care Nursing Project.
Dr. Kennedy has a Doctoral Degree in Health Care Education and Policy, a dual master’s degree in health education and Case Management, a bachelor’s degree in nursing, and is a Certified Healthcare Compliance Professional.
Bill Taylor
CPA
Bill Taylor is a North Carolina based CPA who learned Hospice and Home Health at MVI where he led the consulting division for many years. He started his professional life as Journalism major at the University of Tennessee and later gravitated toward accounting after running a newspaper plant for several years. Semi-retired, Bill now does the occasional project for MVI, processes Medicare Cost Reports and teaches for CHAP.
Bill also serves on the NHPCO Finance and IT Steering Committee.
Jan Sweat
Vice President, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
-
Register
- Early bird pricing available!
- General - $1,799
- Partner - $1,799
- Consultant - $1,799
- Regular Price after 06/01/2024 2:59 AM
- General - $1,999
- Partner - $1,999
- Consultant - $1,999
- More Information
-
Includes a Live In-Person Event on 06/04/2024 at 8:15 AM (EDT)
The Center for Excellence operations certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.
This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success.
Attendees will:
- Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role
- Understand and implement quality improvement metrics
- Evaluate leadership skills and apply new knowledge in day-to-day activities
- Analyze HR related policies and ensure they meet required standards
- Apply fiscal management skills
- Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Home Health Professional Operator© (CHHPO©) and earn 18.5 Nursing Continuing Education credits*.
Workshop Dates/Times (Eastern Time):
- Tuesday, June 4 - 8:30-5:00pm
- Wednesday, June 5 - 8:30-5:00pm
- Thursday, June 6 - 8:30-12:00pm
- Location: Aloft Sarasota - 1401 RINGLING BOULEVARD, Sarasota, FL
- Book your discounted room at event location by May 8th: Book your group rate for Chap Home Health Operations
PRICING
- Early Bird price $1799! (ends 05/14), Regular price $1999
Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.
If you have additional questions, please email education@chapinc.org
*Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.
Disclosures/Conflict of Interest
There are no conflicts of interest for any individual in a position to control content for this activity.
Nursing
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. Nursing contact hours will be awarded for completion of this activity.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
How to obtain CE contact hours
Criteria for successful completion includes attendance at the entire event (3 days); participation in hands-on activities, a post-test score of 80% or better, and completion of an evaluation.
Join us at Alofa Sarasota in beautiful Sarasota Florida! Use the link for a discounted rate - must book by May 14th:
Book your group rate for Chap Home Health Operations
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Sarasota is a nature lover's playground with the Gulf of Mexico at its doorstep. The biggest attraction is the collection of spectacular white-sand beaches, but you'll also find mysterious mangroves and sprawling parks to explore.
Stay for the weekend and soak up some Florida sunshine!
Aloft Sarasota is just 4 miles from the Sarasota-Bradenton Airport:
https://www.marriott.com/en-us...
It is about 60 miles from the Tampa international airport.
Keri Culhane
Clinical Nurse Educator
CHAP
Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.
Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.
Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.
Jan Sweat
Vice President, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
Denise Stanford, MS, SHRM-CP
Executive Director
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
-
Register
- Early bird pricing available!
- General - $1,799
- Partner - $1,799
- Consultant - $1,799
- Regular Price after 05/15/2024 2:59 AM
- General - $1,999
- Partner - $1,999
- Consultant - $1,999
- More Information
-
Includes a Live In-Person Event on 05/30/2024 at 8:15 AM (EDT)
CHAP operations certification workshop empowers home care leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of client-centered care. Develop an effective framework to support your agencies' mission and purpose.
This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run (and GROW) your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care/private duty providers with a tailored approach to increase agency success. This workshop is open to anyone in the home care/private duty industry, whether already working in it, looking to get into it, or expanding your community-based services.
Attendees will:
- Understand the key components of home care business operations
- Examine the regulatory requirements and compliance standards relevant to home care
- Gain insights into best practices quality programming
- Explore marketing and business development techniques specific to home care
- Review trends & best practices in workforce management
- Apply fiscal management skills - including overview of operational expenses and budgeting
- Evaluate payer sources and explore state specific programs
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*.
Workshop Dates/Times:
- Thursday, May 30- 8:30-5:00pm
- Friday, May 31 - 8:30-5:00pm
- Location: Aloft Sarasota - 1401 RINGLING BOULEVARD, Sarasota, FL
- Book your discounted room at event location by May 8th: Book your group rate for CHAP Attendees May
PRICING
- Early Bird price $1299! (ends 05/08), Regular price $1499
Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.
If you have additional questions, please email education@chapinc.org
*Career certification is valid for three years.
Join us at Alofa Sarasota in beautiful Sarasota Florida! Use the link for a discounted rate:
Book your group rate for CHAP Home Care Operations
Sarasota is a nature lover's playground with the Gulf of Mexico at its doorstep. The biggest attraction is the collection of spectacular white-sand beaches, but you'll also find mysterious mangroves and sprawling parks to explore.
Stay for the weekend and soak up some Florida sunshine!
Aloft Sarasota is just 4 miles from the Sarasota-Bradenton Airport:
https://www.marriott.com/en-us...
It is about 60 miles from the Tampa international airport.
Wendy Phillips Chavez, MSN, RN, CLNC
CHAP Site Visitor, Consultant
CHAP
Wendy is an accomplished and experienced nurse and operations leader, with over 25 years of dedicated service in the field of home care. As the owner of a successful healthcare consulting business, Wendy has demonstrated her expertise in various capacities, including as a CHAP certified consultant, legal nurse consultant, and accreditation surveyor.
Throughout her career, Wendy has served in both state and national roles, notably as VP, Operations and Director of Advocacy for national home care agencies, where she played a pivotal role in shaping industry standards and advocating for the advancement of home care services. Her extensive experience extends to new business start-ups, where she has consistently proven her ability to navigate complex regulatory landscapes and establishing thriving ventures.
In addition to her professional achievements, Wendy currently serves on the Recreational Therapy Licensing board, appointed by NC House Speaker, Tim Moore, and has served on national and state homecare and home health association boards, contributing her insights and expertise to further the goals of the industry. A dedicated advocate for quality care, Wendy's commitment to excellence has earned her recognition as a trusted leader in the field. Outside of her professional endeavors, Wendy finds joy in her family life, being married and residing in the picturesque coastal area in the state of North Carolina. She cherishes the moments spent traveling and creating memories with her family, finding balance and fulfillment in both her personal and professional pursuits.
Denise Stanford, MS, SHRM-CP
Executive Director
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
Priya Sipp
Growth Solutions
CHAP
Priya Sipp’s extensive experience and expertise come to the forefront in her role at CHAP Growth Solutions, building on a distinguished 15-year career in the healthcare-at-home sector. Starting as a Home Health Aide, she advanced through various fields, including Client Coordination, Recruiting, Compliance, and Business Development, amassing a comprehensive industry insight. Her vast experience propelled her to lead as the Administrator for multiple agency locations across states.
Her leadership style, rooted in understanding motivations, drove team achievements. As a Business Development Manager, she generated exceptional results by achieving a 75% referral increase in underperforming locations.
Proficient in strategic planning, she expanded revenue streams and fostered strong teams. Further, Sipp’s post-acute entrepreneurial inclination led her to co-found a home care agency, enriching her grasp of growth strategies with operational understanding.
Sipp’s journey from a home health aide to an agency owner lends unmatched credibility to her engagements with potential clients. She effectively drives transformative growth in her current role as a Growth Consultant.
-
Register
- Early bird pricing available!
- General - $1,299
- Partner - $1,299
- Consultant - $1,299
- Regular Price after 05/09/2024 2:59 AM
- General - $1,499
- Partner - $1,499
- Consultant - $1,499
- More Information
-
Includes Multiple Live Events. The next is on 05/22/2024 at 10:00 AM (EDT)
CHAP is happy to offer a DMEPOS accreditation intensive allowing customers to learn about the CHAP DMEPOS standards and processes and provide consultants the opportunity to become DMEPOS certified. For consultants, this training will help prepare you to work with customers and guide them through the process of becoming accredited. A post-workshop exam is required to become certified (passing score of 80% is required).
This session is intended for all CHAP DMEPOS accredited agencies or those who wish to learn about CHAP Standards of Excellence for DMEPOS. This one-and-a-half-day workshop will provide an overview of the CHAP standards for DMEPOS, the most frequent citations in each area, and tips to deal with these challenges.
This is an interactive and engaging virtual learning opportunity! The event is designed to promote the active participation of each individual attendee, and, as such, each registration is an individual registration.
Objectives
The attendee will be educated on:
- The format of the DMEPOS Standards of Excellence
- The CHAP Accreditation process
- An overview of the ten Standards of Excellence chapters
- The top deficiencies in each of the chapter areas and tips for success
- Engagement activities to reinforce skill development & content knowledge
Outcomes
CE Credits - This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000
CHAP Certified Consultants – completion of this DMEPOS Accreditation Intensive Workshop and the DMEPOS Consultant Certification Test with a passing score (80% min) will allow the consultant to include DMEPOS consulting on their CHAP consultant page.
Live Virtual Event
- Wednesday, May 22, 2024 - 10:00 am - 5:00 pm Eastern Time
- Thursday, May 23, 2024 - 10:00 am - 2:45 pm Eastern Time
Speakers
- Keri Culhane, MBA, BSN, RN Clinical Nurse Educator
- Shannon Dorsey–Dunlap MBA, LRTR, NHA CHAP Director of Accreditation
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 4/19!
- Regular Price: $549 (after 4/19)
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org.
This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process.
Shannon Dorsey-Dunlap
CHAP Director of Accreditation
Community Health Accreditation Partner
Shannon Dorsey-Dunlap is a healthcare professional with 29 years of experience. She is a licensed, registered Respiratory Therapist and a licensed Nursing Home Administrator, with a Masters of Business Administration.
Prior to joining CHAP, Shannon dedicated her career to the Home Health, Skilled Nursing, and DME (Durable Medical Equipment) industries. During this time, she held leadership positions including Administrator, Vice President of Compliance and Risk Management, Vice President of Operations, General Manager, and Regional Quality Improvement Manager. She has also served as a field surveyor for The Joint Commission.
While serving in a compliance role, Shannon obtained multiple certifications including: HealthCare Compliance (CHC), Corporate Compliance and Ethics (CCEP), Healthcare Privacy Compliance (CHPC), and Home Care Specialist Compliance (HCS-C).
Keri Culhane
Clinical Nurse Educator
CHAP
Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.
Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.
Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.
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- General - $549
- Partner - $549
- Consultant - $549
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CLICK TO DOWNLOAD. The CHAP Standards of Excellence are designed for an organization that provides pharmacy services directly to consumers in any setting, including ancillary or long-term care facilities.
CHAP Pharmacy Standards of Excellence are designed for pharmacy providers to recommend and dispense safe, reliable and effective medicine and treatments.
These professionals serve their communities in a variety of settings, including independent, community-based pharmacies; through mail order or online; or within hospitals and long-term care facilities.
Updated 2024
Their services are invaluable within the community. These providers not only fill prescriptions, but also oversee medication management and responses for prescribed medications.
Pharmacies are integral to the health of a community. They need a partner that is likewise connected to home and community-based health care services.
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- Partner - Free!
- Consultant - Free!
- Staff - Free!
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Resources and learning module for AFCH in Home Care
Resources and learning module for AFCH in Home Care
- Age-Friendly Care at Home, Home Care Standards
- Age-Friendly Care at Home, Home Care Learning Module (43m)
- Age-Friendly Care at Home, Defined (for Home Care) Informational Flyer
- Age-Friendly Care at Home Client Communication Form
- Age-Friendly Care at Home Client Communication Form - Staff Instructions (written)
- Age-Friendly Care at Home Client Communication Form - Staff Instructions (video 9m)
- Age-Friendly Care at Home Client Communication Form - Client Instructions (written)
- Age-Friendly Care at Home Client Communication Form - Client Instructions (video 9m)
Use the links below to access additional resources for AFCH:
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- Staff - Free!
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Recorded On: 01/17/2024
Join us for an informative and practical webinar presentation on the top three problematic infection prevention and control topics for home-based care providers. These topics include hand hygiene, bag technique, cleaning and disinfection... and more. Learn how to prevent common survey findings and empower your staff with the knowledge necessary to implement evidence-based care in the home setting.
Join us for an informative and practical webinar presentation on the top three problematic infection prevention and control topics for home-based care providers. These topics include hand hygiene, bag technique, cleaning and disinfection... and more. Learn how to prevent common survey findings and empower your staff with the knowledge necessary to implement evidence-based care in the home setting.
Key Highlights:
- In-Depth Strategies: Learn about comprehensive infection prevention and control strategies. Discover how to safeguard not only yourself but also others in the home environment from the transmission of potentially harmful organisms.
- Tackling Common Challenges: Gain insights into the typical problems faced in home care settings. Understand how to navigate and overcome these infection prevention and control challenges with ease.
- Preparation for Surveys: Equip yourself with the necessary know-how to successfully prepare for surveys by CMS (Centers for Medicare & Medicaid Services) or accrediting organizations. This knowledge is vital for ensuring compliance and maintaining high standards of care.
Don't miss this chance to begin the new year with the right knowledge and tools to ensure the best practices in infection prevention and control at home.
The information presented is current as of the date recorded (1/17/24).
Mary McGoldrick, MS, RN, CRNI, FAAN
Consultant
Home Health Systems, Inc
Mary McGoldrick has been a Home Care and Hospice Consultant for Home Health Systems, Inc. since 1989 and a pioneer in infection prevention and control in home care and hospice for over 25 years, with seminal works published in the field of infection prevention and control in the home health, home care, and hospice settings. Mary began her home care career as a home health aide over 40 years ago. Since that time, she has served in a myriad of home care clinical, management, and executive-level positions, including a hospice volunteer. Additionally, she served as a home care and hospice surveyor for The Joint Commission for 12 years.
In October 2021, Mary was inducted into the American Academy of Nursing for developing the infection prevention and control guidelines and standards from which home health care and hospice providers practice and are used by state regulators, accrediting organizations, professional associations, and researchers worldwide. These guidelines were originally published in the Association for Professionals in Infection Control and Epidemiology’s (APIC) Infection Control in Home Care and Hospice and updated in the second edition. Ms. McGoldrick has also published other books, chapters, and numerous journal articles on the topic, including the “CHAP Verified” Home Care Infection Prevention and Control Program™️.
As a member of the joint CDC HICPAC and APIC committee, Ms. McGoldrick collaborated on the first set of infection surveillance definitions for home health and home hospice providers. In addition, she served on committees for two national accrediting organizations (CHAP and TJC) to update their infection prevention and control accreditation standards, which have been implemented by home care providers throughout the United States. Ms. McGoldrick is a frequently invited speaker on infection prevention and control topics and has provided education to tens of thousands of home care providers nationally and internationally. Ms. McGoldrick is considered a “go-to” expert for education and support for in-home infection prevention and control-related topics.
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Specialty certification for agencies providing care or planning to build a program to provide care to a population of patients with a dementia diagnosis.
This product contains the standards of excellence for a dementia disease program. Your purchase will allow you to download the standards and access resource tools needed to build a program or to adapt and prepare a current program for your certification review performed by a CHAP Center for Excellence Program Surveyor. Once you are ready for your program survey, you will need to notify us so we can schedule you for your review.
For more information about all of our disease programs, check out our webpage: Disease Program Certification | CHAP (chapinc.org)
If you would like to find out more about how the CHAP Disease Certification works with the CMS GUIDE Program, please check out these resources: CMS GUIDE & CHAP Dementia Disease Program Cross-Pollination
If you are in need of clinician education about caring for patients with Dementia, we have an on-demand course offering. Check out the course here: CHAP Education: Dementia Care for Clinicians - Home Care Pulse (on-demand) (chaplinq.org)
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- General - $1,999
- Partner - $1,499
- Consultant - $1,499
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