November 2025 Virtual Home Care (Private Duty) Operations Certification

This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run (and GROW) your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care/private duty providers with a tailored approach to increase agency success. This workshop is open to anyone in the home care/private duty industry, whether already working in it, looking to get into it, or expanding your community-based services.

Attendees will:

• Understand the key components of home care business operations
• Examine the regulatory requirements and compliance standards relevant to home care 
• Gain insights into best practices in quality programming 
• Explore marketing and business development techniques specific to home care
• Review trends & best practices in workforce management 
• Apply fiscal management skills - including overview of operational expenses and budgeting
• Evaluate payer sources and explore state specific programs

Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*. 

Workshop Dates/Times:

• Wednesday, Nov. 4 - 10am-6:00pm ET
• Thursday, Nov. 5 - 10am-5:30pm ET
• Location: Virtual

Are you interested in attending but need more time to check your calendar or review with your team? Complete this form to reserve your spot for the upcoming seminar.

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 PRICING

Early Bird price $1299! (ends 10/18), Regular price $1499

Register now - our workshops are small, and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.

If you have additional questions, please email education@chapinc.org

*Career certification is valid for three years.