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  • Includes a Live In-Person Event on 10/25/2022 at 8:30 AM (EDT)

    The Center for Excellence operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Hospice industry and has a tailored approach to increasing agency success.  

    Attendees will:

    • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Oct. 25 - 8:30-5:00pm
    • Wednesday, Oct. 26 - 8:30-5:00pm
    • Thursday, Oct. 27 - 8:30-5:00pm
    • Location: CHAP Office - Arlington, VA

     PRICING

    • CHAP Partner: (Reg. $2199) Early Bird Partner price $1899! (ends 09/17)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2099! (ends 09/17)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    18 CE's approved by the Virginia Nurses Association.

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

    image

    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

    image

    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

    image

    Beautiful neighborhood:

    image

    Great outdoor space right outside of the office:

    image

    Click here for a list of the 10 Best Local Restaurants

    image

    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

    image

    Or take a 30-40 min Metro ride for around $3

    image
    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 09/17/2022 5:52 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes a Live In-Person Event on 10/04/2022 at 8:00 AM (EDT)

    The Center for Excellence sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage. General price: $2499 (early bird $2199), Partner price: $2099 (early bird $1899)

    This two and a half day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Center for Excellence Certified Healthcare Sales Professional© (CHSP©). 

    BY ATTENDING PEOPLE WILL LEARN:

    • Understand Industry Innovations and related regulations
    • Effectively demonstrate Sales Model
    • Articulate an effective value proposition that inspires action
    • Effectively handle referral objections
    • Build long lasting value-based trust with referrals sources

    DATES: 

    • Tuesday, Oct. 4 - 8:30-5:00pm
    • Wednesday, Oct. 5 - 8:30-5:00pm
    • Thursday, Oct. 6 - 8:30-12:00pm

    LOCATION: CHAP Home Office - Arlington, VA

    *Attendance all days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification. Professional certification is valid for 3 years.

    PRICING:

    • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899 (ends 09/02)
    • Non-CHAP Partner: (Reg. $2499) Early Bird Partner price $2199 (ends 09/02)

    OUTCOMES:

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

    If you are a CHAP accreditation customer with a General access account, or if you would like to send three or more people from one agency, or if you would like to attend multiple events - please email us at education@chapinc.org for a discount on registration!

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

    image

    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

    image

    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

    image

    Beautiful neighborhood:

    image

    Great outdoor space right outside of the office:

    image

    Click here for a list of the 10 Best Local Restaurants

    image

    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

    image

    Or take a 30-40 min Metro ride for around $3

    image
    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 09/03/2022 4:05 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes Multiple Live Events. The next is on 09/28/2022 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

     This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here are some comments from attendees of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    • Wednesday, Sept 28 - 10:00-5:00pm EST
    • Thursday, Sept 29 - 10:00-5:00pm EST

    Location: Virtual

    Attendance of the entire training event is required for CE's. 

    OUTCOME

    • 12 CE credits for Home Health
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 08/19)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 08/19)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    image

    Hospice and Home Health

     

    Presenter

    10:00 – 10:15

    Welcome to HH and returning Hospice

     

    10:15 -11:15

    Infection control                

    Bobbie Warner RN, BSN

    11:15-12:00

    Human Resource Management

    TBD

    12:00-12:15

    Breaks                                                  

    Bobbie Warner RN, BSN

    12:30-1:45

    Continuous Quality Improvement

    Bobbie Warner RN, BSN

    1:45-2:15

    Lunch

     

    2:15-3:15

    Emergency Preparedness

    Bobbie Warner RN, BSN

    3:15-3:30

    Break

     

    3:30-4:15

    Pandemic Recovery

    Bobbie Warner RN, BSN

    4:15-5:15

    Site Visit Process

    Bobbie Warner RN, BSN

     

    Total Contact Hours

    5.75

                                                                                                   

    Home Health

     

    Presenter

    10:00 – 10:15

    Welcome and Recap

     

    10:15-11:00

    Patient Centered Care

    Bobbie Warner RN, BSN

    11:00 -12:15

    Assessment, Planning and Coordination 

    Bobbie Warner RN, BSN

    12:15-12:30

    Break

     

    12:30- 1:00

    Financial Stewardship

    Bobbie Warner RN, BSN

    1:00 – 1:30

    Lunch

     

    1:30 -2:45

    Care Delivery and Treatment 

    Bobbie Warner RN, BSN

    2:45 – 3:30

    Leadership and Governance

    Bobbie Warner RN, BSN

    3:30-4:15

    Information Management

    Bobbie Warner RN, BSN

     

    Total Contact Hours

    5.25

    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (both days); participation in hands on activities, and completion of an evaluation.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

     There are no conflicts of interest for any individual in a position to control content for this activity.

     How to obtain CE contact hours:

     Criteria for successful completion includes attendance at the entire event (both days), participation in engagement activities, and completion of an evaluation.

    Bobbie Warner BSN, RN

    Director of Education, CHAP

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.

    In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - $499
      • Regular Price after 08/20/2022 2:59 AM
      • General - $799
      • Partner - $599
      • Consultant - $599
    • More Information
  • Includes Multiple Live Events. The next is on 09/27/2022 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

     This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here are some comments from attendees of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    • Tuesday, Sept 27 - 10:00-5:00pm EST
    • Wednesday, Sept 28 - 10:00-5:00pm EST

    Location: Virtual

    Attendance of the entire training event is required for CE's. 

    OUTCOME

    • 13 CE credits for Hospice
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 08/19)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 08/19)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 


    image

    Hospice Day

     

    Presenter

    10:00-10:15

    Welcome and Housekeeping

     

    10:15-11:00

    Hospice Inpatient Care

    Bobbie Warner RN, BSN

    11:00 – 11:45

    Care to Residents in a Facility

    Bobbie Warner RN, BSN

    12:00– 1:15

    Hospice Assessment, Care Planning and Coordination

    Bobbie Warner RN, BSN

    1:15 -1:45

    Lunch

     

    1:45-3:00

    Care delivery and treatment 

    Bobbie Warner RN, BSN

    3:00 – 3:15

    Break

     

    3:15 – 4:00

    Hospice Leadership and Governance

    TBD

    4:00 – 4:45

    Hospice Patient Family Centered Care

    Bobbie Warner RN, BSN

    4:45-5:30

    Hospice Information Management

    Bobbie Warner RN, BSN

     

    Total Contact hours

    6.25

     

    Hospice and 

    Home Health Day

     

    Presenter

    10:00 – 10:15

    Welcome to HH and returning Hospice

     

    10:15 -11:15

    Infection control                

    Bobbie Warner RN, BSN

    11:15-12:00

    Human Resource Management

    TBD

    12:00-12:15

    Breaks                                                  

    Bobbie Warner RN, BSN

    12:30-1:45

    Quality

    Bobbie Warner RN, BSN

    1:45-2:15

    Lunch

     

    2:15-3:15

    Emergency Preparedness

    Bobbie Warner RN, BSN

    3:15-3:30

    Break

     

    3:30-4:15

    Pandemic Recovery

    Bobbie Warner RN, BSN

    4:15-5:15

    Site Visit Process

    Bobbie Warner RN, BSN

     

    Total Contact Hours

    5.75

    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion include:

    • Attendance at the entire event (both days).
    • Participation in hands-on activities.
    • Completion of an evaluation.

     

    Participating in this workshop does not guarantee the outcome of the accreditation process. The content will help participants understand the accreditation process, learn common areas of deficiencies, understand how to comply with the most commonly cited standards, and utilize and implement the QAPI process.

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion include:

    Attendance at the entire event (both days)

    Participation in engagement activities

    Completion of an evaluation.


    Bobbie Warner BSN, RN

    Director of Education, CHAP

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.

    In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - $499
      • Regular Price after 08/20/2022 5:59 AM
      • General - $799
      • Partner - $699
      • Consultant - $699
    • More Information
  • Includes a Live In-Person Event on 09/13/2022 at 8:00 AM (PDT)

    The Center for Excellence operation certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success.  

    Attendees will:

    • Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Home Health Professional Operator© (CHHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Sept. 13 - 8:30-5:00pm
    • Wednesday, Sept. 14 - 8:30-5:00pm
    • Thursday, Sept. 15 - 8:30-5:00pm
    • Location: CHAP Office - San Diego, CA

     PRICING

    • CHAP Partner: (Reg. $2199) Early Bird Partner price $1899! (ends 08/13)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2099! (ends 08/13)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    In order to receive 18 contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    image

    Here are a few hotels where we have a negotiated rate:

    Manchester Grand Hyatt (right across the street from training space): Click Here for Reservations - input the CHAP CR number 170660 under the “Corporate or Group Code”  at booking.

    Hotel Indigo: Click Here for Reservations

    Hampton Inn-San Diego: (619) 233-8408 - Call to set-up a reservation please say you are attending a CHAP event to get our discounted rate


    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image

    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 08/14/2022 2:59 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes a Live In-Person Event on 08/23/2022 at 8:00 AM (PDT)

    The Center for Excellence operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the hospice industry and has a tailored approach to increasing agency success.  Facilitated by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance!

    Attendees will:

    • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Aug. 23 - 8:30-5:00pm
    • Wednesday, Aug. 24 - 8:30-5:00pm
    • Thursday, Aug. 25 - 8:30-5:00pm

    Location: CHAP Office - San Diego, CA

     PRICING

    • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899! (ends 07/15)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2199! (ends 07/15)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (3 days); participation in hands on activities, a post-test score of 80% or better and completion of an evaluation.

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    imageimage

    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image





    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

    Jennifer Kennedy

    Vice President of Quality and Standards

    Community Health Accreditation Partner

    Dr.Jennifer Kennedy will lead all performance improvement activities at CHAP usingtargeted indicators of patient-centered performance and care. In addition, shewill also design, revise, and develop our CHAP Standards of Excellence.

    In herprevious role, she has served as the Senior Director of Quality &Regulatory for the National Hospice & Palliative Care Organization and hasbeen with the organization since 2006. She has more than 35 years of experienceas a leader and nurse in diverse healthcare settings and has worked in hospiceand palliative care for the last 20+ years.

    She has a doctoral degreein health care education and policy, a dual master’s degree in health educationand case management, a bachelor’s degree in nursing, and is a certifiedhealthcare compliance professional.

    Jennifer led the NHPCOhospice quality team and interacted with CMS and their contractors related tohospice regulatory and quality issues. She is also a member of the ANA’snational palliative nursing task group and has been honored by the UK’s St.Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative CareNursing Project.

    “Our patient-centered,partner-focused philosophy is most important at the intersection of our qualityimprovement implementation and research, and our standards of excellence. Weare excited to add Dr. Kennedy to the team and know that her leadership and experiencewill enable us to continue to advance quality patient-centered care.” – NathanJ. DeGodt, President & CEO

    Jennifer serves as facultyat national and state conferences, writes articles for the trade journals,contributes to and reviews health care publisher materials, and develops educationand resources for hospice and palliative care providers. She also teachesGraduate Health Care Administration courses at the university level.

    Jan Sweat

    VP, Learning Solutions

    Community Health Accreditation Partner

    Jan Sweat found her way to the post-acute care space after spending five years as a hospital case manager and two as a nursing home social service director. Utilizing the services for her patients as they discharged gave her a desire to help patients maneuver safely through the care continuum while maximizing their outcomes. 

     

    Jan worked with the largest Home Health, Hospice, Palliative and Community Care company in the US prior to joining CHAP. She has trained over 10,000 associates nationally from business development, operations and clinical. She is a seasoned facilitator and content developer who loves the light bulb moments while she is facilitating.  Jan also has extensive experience with mentoring and leadership development in her career helping associates reach their full potential.

     

    In her spare time, Jan enjoys spending time with her family having adventures from kayaking in Cenotes to zip lining in jungles.      

    There are no conflicts of interests. 

  • Recorded Final COVID updates and information session

    RECORDED WEBINAR CHAP will advise of any significant changes including updates on the regulations and the latest on the variant and vaccine mandates.

  • Recorded On: 05/25/2022

    We have been modified or virtual for over two years. Now you have a team ready to get back out there, and they need to pivot quickly. How do you train these people? What do you need to be prepared to encounter? It would help if you had a plan.

    We have been modified or virtual for over two years. Now you have a team ready to get back out there, and they need to pivot quickly. How do you train these people? What do you need to be prepared to encounter? It would help if you had a plan.  

    People were emailing, and now access is opening, but you can’t go back to what you were doing in 2019. Join us to review two crucial elements your plan needs to build your return to market strategy.

  • These standards are intended for Hospice providers that are seeking Wisconsin state licensure status through the CHAP review process.

    CHAP'S Wisconsin Hospice Licensure Standards of Excellence meet the requirements set forth by the Wisconsin State Legislature, Administrative Code, Department of Health Services (DHS) 131 Hopsices

  • These standards are applicable to the licensure survey for Wisconsin Home health agencies.

    These standards meet the requirements set forth by the Wisconsin State Legislature, Administrative Code, Department of Health Services (DHS, Chapter DHS 133 Home Health Agencies. The regulations for Wisconsin home health are cross-walked to standards when applicable and are listed by Chapter DHS 133, subchapter, and regulation number. These standards are applicable to the licensure survey for Wisconsin Home health agencies.