Education

Catalog Advanced Search

Search by Categories
Search in Packages
Search by Format
Search by Type
Search by Date Range
Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
Start
End
Search by Keyword
Sort By
  • CHAP Home Health-Specific Accreditation Intensive Workshop (In Person) March 28 & 29, 2019

    11.50 credits offered

    Live, IN PERSON education 1.5 days of training primarily focus on the Medicare Home Health conditions of participation (CoPs) effective January 13, 2018.

    Description

    This in-person workshop focuses on the new Medicare Home Health conditions of participation (CoPs) effective January 13, 2018.  This workshop will provide up to date guidance CHAP has received from CMS and the opportunity to network with home health colleagues from across the country. 

    During the Home Health Specific Accreditation Intensive, CHAP accreditation experts will cover the CHAP accreditation process as well as take a deep dive into the Home Health CoPs. CHAP Directors will thoroughly review changes and go over performance improvement strategies needed by home health agencies to prepare for the new CoPs. This 1.5 day course will also include dedicated time with your agency's Director, Accreditation and Accreditation Specialist.

    A continental breakfast and lunch will be provided each day of training. 

    Learning Objectives

    At the end of this workshop, participants will be able to:

    1. Outline the CHAP Accreditation process.
    2. Identify the modifications and additions within the home health Conditions of Participation.
    3. Identify trends in deficient practice under the home health Conditions of Participation.
    4. Apply performance improvement strategies specific to identified deficient practices. 

    Audience

    Home Health Administrators and other Leadership, Clinical Educators, Hospice Physicians, Compliance Officers, QAPI personnel

    Continuing Education Information and Disclosures: 

    There are no conflicts of interest for any individual in a position to control content.

    PLEASE NOTE: 

    Completion of both the webinar and evaluation is required to obtain contact hours. If you are viewing in a group format, EACH PERSON must register independently in order to obtain CE credit. 

    This educational activity will award 11.5 nursing contact hours for successful completion until March 29, 2021.

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    Cost: 

    $499 for CHAP accredited organizations/ $699 for non CHAP accredited organizations. Bundle discount if you sign up four (4) or more staff, please contact education@chapinc.org for pricing. 

    For additional information regarding continuing education requirements, onsite logistics, agenda and hotel accommodations, please contact education@chapinc.org

    Barbara McCann

    CHAP President and CEO

    Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

    Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

    Fran Petrella, BSN, RN

    Senior Vice President, Accreditation

    Fran Petrella is the Vice President of Accreditation at Community Health Accreditation Partner (CHAP) in Washington, DC. CHAP was the first accrediting body for community-based health care organizations in the United States and was created in 1965 as a joint venture between the American Public Health Association (APHA) and the National League for Nursing (NLN).

    Fran graduated Cum Laude from Washington State University in 1977 with a Bachelor's of Science in Nursing. Fran began her career as a nurse's aide in a nursing home in 1971, moving to the hospital on graduation, and working on an Internal Medicine/Oncology unit. In 1986, she found home care, providing both home health and hospice services as a field nurse and in management in northwest Washington State. In 2000, she started working as technical support staff and Home Health expert resource for a home care benchmarking company, advancing to Director of Client Services within 6 months. Fran jumped back into the Home Care arena in 2010, working in management/oversight roles for a VNA, and facilitating the transition of a merger with a hospital-based system, providing home health, hospice, and home infusion pharmacy services. In 2012, she moved across the country from Washington State to join the team at CHAP. Community-based care is her heart. She strongly believes that quality community-based care should be at the core of health care and that the increased focus towards “connecting the dots" through the continuum of care is helping us along the path to that change. Her ultimate goal is to be involved in the path in whatever way she can; to facilitate bringing quality home care closer to becoming the center of the path along the continuum.

    Bobbie Warner BSN, RN

    Director of Accreditation, CHAP

    Bobbie Warner has worked in community health for over 20 years in multiple capacities starting as a field nurse in home health and hospice, as a Director of a private duty and as a Director of quality assurance for a large organization. Bobbie has been with CHAP for several year, first as a site visitor, then as a preceptor and Team Lead and most recently into her current role as Director of Accreditation. Bobbie received her BSN from Eastern University.

    ​Jacqueline King, MBA, MHA, RRT

    Director of Accreditation, CHAP

    Jacqueline King, MBA, MHA, RRT, is a Registered Respiratory Therapist who has been working in Healthcare for 28 years. She joined CHAP as Director of Accreditation in 2011 and previously held management positions in various healthcare environments, including Acute Care, Sub acute Care, Specialty Hospitals, and various Community Based Home Health businesses (SNF and HME). Jackie earned her BS at Long Island University in Brooklyn NY, and two Masters Degrees from the University of Maryland University College (MBA, MHA). Jackie enjoys working with an organization focused on improving the delivery of healthcare, and building quality organizations.

    Jacqueline Lindsay, BSN, RN, MPH, JD

    Director of Accreditation, CHAP

    Jacqueline L. Lindsay is a professional Registered Nurse who holds a Master of Public Health from New York University and a Juris Doctorate degree from Hofstra University School of Law in Hempstead, New York. Jacqueline began her career in community-based care with the Visiting Nurse Service of New York, as a home care nurse providing skilled nursing care to homebound elderly patients.

    For the past 30 years she has held management and administrative roles at both for-profit and non-profit home health organizations where her passion and commitment to quality patient care has been well-recognized. Her published works include “Improvement in Medication Management" in the home setting.

    Jacqueline joined Community Health Accreditation Partner (CHAP) as a Site Visitor in March 2012. She currently serves as Director of Accreditation at CHAP's Washington DC headquarters.

    Lisa Goodlow, BSN, RN, MSM

    Director of Accreditation, CHAP

    Lisa Goodlow, BSN, RN, MSM is Director of Accreditation at Community Health Accreditation Partners.  Prior to joining CHAP, Lisa served as the executive director of home care services for a non-profit agency in Ohio.  Lisa brings more than 30 years of experience in home care, hospice and private duty services to her role.  She is a bachelor’s prepared Registered Nurse and holds a master’s degree in management.  She also previously served on the Ohio Council for Home Care Board of Directors.      

    Patricia Gauvin-Gaskell, BSN, MBA, RN

    Senior Accreditation Manager

    Patricia Gauvin-Gaskell is the Senior Accreditation Manager at CHAP and was previously a CHAP Site Visitor.


    Belinda Bokuniewicz RN BSN COS -C

    Senior Accreditation Manager, CHAP

    Belinda Bokuniewicz is a Senior Accreditation Manager and previously served CHAP in the site visitor role when first joining the organization in 2015.  She has 20 years experience working in the post-acute continuum of care having held various roles in leadership and administration, marketing and consulting.  Belinda is very passionate about high quality person centered care and enjoys working with organizations nationwide.  She is currently pursuing a Master of Science in Health Administration at the University of MI - Ann Arbor.

    Washington Plaza Hotel     10 Thomas Circle NW  Washington, DC 20005     202.842.1300    www.washingtonplazahotel.com

    Hamilton Crowne Plaza     1001 14th St. NW  Washington, DC 20005   202.682.0111   www.hamiltonhoteldc.com

    Washington Marriott at Metro Center   775 12th St. NW Washington, DC 20005     202.737.2200   www.washingtonmarriott.com

    Grand Hyatt    1000 H St. NW  Washington, DC 20001     202.582.1234    www.grandwashington.hyatt.com



    Parking

    Public parking is available in at 1275 K. Street, entrance off 13th Street.

    If parking at 1275 K. Street is full, across 13th Street there is public 1301 K. Street at One Franklin Square. Details here.

    AGENDA TO FOLLOW & SUBJECT TO CHANGE 

    Date & Time 

    Thursday March 28, 2019 (8:15am to 5:00pm) & Friday March 29, 2019 (7:45am to 1:00pm) 

    Where:

    CHAP - 1275 K St NW Suite 800 Washington, DC 20005

    Cancellation Policy

    Requests for refunds and exchanges must be submitted in writing to CHAP at education@chapinc.org within 10 days of purchase. 

    Courses will not be eligible for a refund or exchange if the course has been completed and CEUs have been claimed. If your exchange request costs more than the original order, the additional payment will be collected. CHAP reserves the right to cancel a course and assumes no responsibility for personal expenses.

  • CHAP Home Health-Specific Accreditation Intensive (Via LIVE Webinar) March 28 & 29, 2019

    11.50 credits offered Includes a Live Event on 03/28/2019 at 8:00 AM (EDT)

    LIVE WEBINAR/ Distance education: Earn 11.5 CE contact hours in this series which focuses on the Medicare Home Health conditions of participation (CoPs) effective January 13, 2018.

    Description

    This LIVE, 1.5 DAY WEBINAR focuses on the Medicare Home Health conditions of participation (CoPs) effective January 13, 2018.  CHAP accreditation experts will cover the CHAP accreditation process as well as take a deep dive into the Home Health CoPs. CHAP Directors will thoroughly review changes and go over performance improvement strategies needed by home health agencies to prepare for the new CoPs. 

    Webinar login Information to follow 

    Learning Objectives

    At the end of this webinar, participants will be able to: 

    1. Outline the CHAP Accreditation process.
    2. Identify the modifications and additions within the home health Conditions of Participation.
    3. Identify trends in deficient practice under the home health Conditions of Participation.
    4. Apply performance improvement strategies specific to identified deficient practices. 

    Audience

    Home Health administrators and other leadership, clinical educators, compliance officers, QAPI personnel

    Continuing Education Information and Disclosures

    There are no conflicts of interest for any individual in a position to control content. 

    PLEASE NOTE: Completion of the entire workshop (in person and webinar format) and the evaluation is required to obtain contact hours. If you are viewing via webinar and choose to view in a group format, EACH PERSON must register independently in order to obtain CE credit. 

    This education activity will award 11.5 nursing contact hours for successful completion until March 29, 2021. 

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    For additional information regarding continuing education requirements, agenda and teaching requirements, please contact education@chapinc.org

    Cost: 

    $499 for CHAP accredited organizations/ $699 for non CHAP accredited organizations. Bundle discount if you sign up four (4) or more staff, please contact education@chapinc.org for pricing. 

    For additional information regarding continuing education requirements please contact education@chapinc.org

    Bobbie Warner BSN, RN

    Director of Accreditation, CHAP

    Bobbie Warner has worked in community health for over 20 years in multiple capacities starting as a field nurse in home health and hospice, as a Director of a private duty and as a Director of quality assurance for a large organization. Bobbie has been with CHAP for several year, first as a site visitor, then as a preceptor and Team Lead and most recently into her current role as Director of Accreditation. Bobbie received her BSN from Eastern University.

    Lisa Goodlow, BSN, RN, MSM

    Director of Accreditation, CHAP

    Lisa Goodlow, BSN, RN, MSM is Director of Accreditation at Community Health Accreditation Partners.  Prior to joining CHAP, Lisa served as the executive director of home care services for a non-profit agency in Ohio.  Lisa brings more than 30 years of experience in home care, hospice and private duty services to her role.  She is a bachelor’s prepared Registered Nurse and holds a master’s degree in management.  She also previously served on the Ohio Council for Home Care Board of Directors.      

    ​Jacqueline King, MBA, MHA, RRT

    Director of Accreditation, CHAP

    Jacqueline King, MBA, MHA, RRT, is a Registered Respiratory Therapist who has been working in Healthcare for 28 years. She joined CHAP as Director of Accreditation in 2011 and previously held management positions in various healthcare environments, including Acute Care, Sub acute Care, Specialty Hospitals, and various Community Based Home Health businesses (SNF and HME). Jackie earned her BS at Long Island University in Brooklyn NY, and two Masters Degrees from the University of Maryland University College (MBA, MHA). Jackie enjoys working with an organization focused on improving the delivery of healthcare, and building quality organizations.

    Jacqueline Lindsay, BSN, RN, MPH, JD

    Director of Accreditation, CHAP

    Jacqueline L. Lindsay is a professional Registered Nurse who holds a Master of Public Health from New York University and a Juris Doctorate degree from Hofstra University School of Law in Hempstead, New York. Jacqueline began her career in community-based care with the Visiting Nurse Service of New York, as a home care nurse providing skilled nursing care to homebound elderly patients.

    For the past 30 years she has held management and administrative roles at both for-profit and non-profit home health organizations where her passion and commitment to quality patient care has been well-recognized. Her published works include “Improvement in Medication Management" in the home setting.

    Jacqueline joined Community Health Accreditation Partner (CHAP) as a Site Visitor in March 2012. She currently serves as Director of Accreditation at CHAP's Washington DC headquarters.

    Patricia Gauvin-Gaskell, BSN, MBA, RN

    Senior Accreditation Manager

    Patricia Gauvin-Gaskell is the Senior Accreditation Manager at CHAP and was previously a CHAP Site Visitor.


    Belinda Bokuniewicz RN BSN COS -C

    Senior Accreditation Manager, CHAP

    Belinda Bokuniewicz is a Senior Accreditation Manager and previously served CHAP in the site visitor role when first joining the organization in 2015.  She has 20 years experience working in the post-acute continuum of care having held various roles in leadership and administration, marketing and consulting.  Belinda is very passionate about high quality person centered care and enjoys working with organizations nationwide.  She is currently pursuing a Master of Science in Health Administration at the University of MI - Ann Arbor.

    Barbara McCann

    CHAP President and CEO

    Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

    Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

  • The 2018 Conditions of Participation (CoPs) Check-In Series

    1 new product(s) added recently

    Four (4) part webinar series featuring data and lessons learned from Q1 - Q4 2018 of the new CoPs.

    Description:

    Starting January 13, 2018  the new Medicare Conditions of Participation (CoPs) for home health providers are in effect- are you prepared? Find out what CHAP Site Visitors are seeing from the first survey under the new CoPs. 

    Presented by CHAP's team of accreditation experts, you will not only learn about the most commonly cited findings, you will learn how to best meet and exceed the standards. Save money by purchasing the four (4) webinar series which will cover check-ins on the new CoPs throughout the year.


     Audience: 

    • Home Health CHAP-accredited and non-accredited organizations looking for best practices, tools and resources to achieve better outcomes
    • Home Health providers responsible for their organizations accreditation process and outcomes (administrators, Executive Director, CEO, CFO, DON, Director of Home Health, and Director of Operations etc.)
    • Home Health care providers (beginner to advanced level knowledge)


    Webinar Series Dates:

    • Q1 April 11, 2018, 2:30 - 3:30 pm ET
    • Q2 August 1, 2018,  2:30 - 3:30 pm ET
    • Q3 December 5, 2018, 2:30 - 3:30 pm ET
    • Q4 January 24, 2018 2:30 - 3:30 pm ET

    Cost:

    The bundled series is $294 for CHAP accredited organizations/ $375 for non-CHAP accredited
    organizations. 



  • The 2018 CHAP Executive Webinar Series

    The 2018 CHAP Executive Series focuses on best practices within the industry and the latest innovations to support your organization, your employees and ultimately your patients by delivering quality care.

    Description: 

    The 4-part 2018 CHAP Executive Series focuses on best practices within the industry and the latest innovations to support your organization, your employees and ultimately your patients by delivering quality care. Listen live or on-demand. 

    Audience: 

    • Community Health CHAP-accredited and non-accredited organizations looking for best practices, tools and resources to achieve better outcomes
    • Community Health providers responsible for their organizations accreditation process and outcomes (administrators, Executive Director, CEO, CFO, DON, Director of Home Health, and Director of Operations etc.)

    Webinar topics: 


     Register for all four and receive the bundle discount: $199 for CHAP accredited organizations, $249 for Non-CHAP accredited organizations
  • Performance Management for Community-Based Care

    1.00 credit offered

    Providing employees with performance feedback should simultaneously inform, inspire, and motivate toward higher performance.

    Description:
    Providing employees with performance feedback should simultaneously inform, inspire, and motivate toward higher performance.  In this session, participants will learn how providing direct reports with meaningful performance feedback can improve their performance and align performance with organizational goals. 


    Learning Objectives: 

    1. Define the role continuous feedback plays in successful performance management
    2. Identify behaviors that promote a constructive performance feedback session
    3. Explain how helpful performance feedback is beneficial for managers and staff
    4. Give examples of how to provide effective performance feedback

    Audience: 

    Community Health providers responsible for their organizations accreditation process and outcomes (administrators, Executive Director, CEO, CFO, DON, Director of Home Health, and Director of Operations etc.)

    Continuing Education Information and Disclosures: 

    There are no conflicts of interest for any individual in a position to control content.

    Completion of both the webinar and evaluation is required to obtain contact hours. If you are viewing in a group format, you still must register independently in order to obtain CE credit. 

    This educational activity will award 1.0 nursing contact hours for successful completion until November 20, 2020.

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.


    Cost: $79 for CHAP-accredited organizations, $99 for non-accredited organizations.

    Bundle discount! Save by purchasing the entire 2018 CHAP Executive Series. Click here for the series

    Jennifer Bramble, BS, MA

    Vice President, Human Resources

    Ms. Bramble is a senior human resources, talent management, and learning and development professional with 25-plus years of experience. She specializes in human capital strategy, development, alignment and change management. Formerly with National Committee for Quality Assurance, Ms. Bramble spearheaded a multi-faceted talent development initiative, focused on strength-based leadership development where she coached and mentored business professionals at all organizational levels. Prior to that, Ms. Bramble served at National Quality Forum as Senior Training and Development Manager where she delivered high-impact leadership development and corporate training programs and a variety of human resources functions.

    A certified Executive Coach, Ms. Bramble holds a BS in Business Management and an MA in Public Administration from Washington Adventist University. She lives in suburban Maryland with her husband. In her spare time, Ms. Bramble enjoys traveling and coaching and mentoring early-career professionals.

  • CHAP Home Health-Specific Accreditation Intensive Webinar Series

    11.50 credits offered

    Distance education: Earn 11.5 CE contact hours in this series which focuses on the Medicare Home Health conditions of participation (CoPs) effective January 13, 2018.

    Description

    Since the Centers for Medicare & Medicaid Services (CMS) announcement, CHAP has been offering a Home Health Specific-Accreditation Intensive. This on-demand series focuses on the Medicare Home Health conditions of participation (CoPs) effective January 13, 2018.  This series will provide up to date guidance CHAP has received from CMS including the CMS interpretive guidelines for the emergency preparedness regulations

    CHAP accreditation experts will cover the CHAP accreditation process as well as take a deep dive into the Home Health CoPs. CHAP Directors will thoroughly review changes and go over performance improvement strategies needed by home health agencies to prepare for the new CoPs. 

    Learning Objectives

    At the end of this webinar, participants will be able to: 

    1. Outline the CHAP Accreditation process.
    2. Identify the modifications and additions within the home health Conditions of Participation.
    3. Identify trends in deficient practice under the home health Conditions of Participation.
    4. Apply performance improvement strategies specific to identified deficient practices. 

    Audience

    Home Health administrators and other leadership, clinical educators, compliance officers, QAPI personnel

    Continuing Education Information and Disclosures

    There are no conflicts of interest for any individual in a position to control content. 

    PLEASE NOTE: Completion of the entire webinar series and the evaluation is required to obtain contact hours. If you are viewing via webinar and choose to view in a group format, EACH PERSON must register independently in order to obtain CE credit. 

    This education activity will award 11.5 nursing contact hours for successful completion until January 1, 2020

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    For additional information regarding continuing education requirements, agenda and teaching requirements, please contact education@chapinc.org


    Barbara McCann

    CHAP President and CEO

    Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

    Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

  • 2018 Hospice Webinar Series

    Join CHAP as we call upon experts to address key areas of quality in hospice-namely the role of the Medical Director, effective education for the hospice team, using outcome data effectively to benefit your organization and the most commonly cited hospice deficiencies and solutions. Earn up to 6.0 contact hours for this webinar series.

    Join CHAP as we call upon experts to address key areas of quality in hospice-namely the role of the Medical Director, effective education for the hospice team, using outcome data effectively to benefit your organization and the most commonly cited hospice deficiencies and solutions. Earn up to 6.0 contact hours for this webinar series. 

    If viewing in a group format, each person must register independently in order to obtain CE credit. 

    The Hospice Webinar Series includes:

    WEBINARS

    1. The Hospice Medical Director: A Key Partner in Ensuring Compliance and Clinical Excellence (Recorded June 25, 2018)
    2. Hospice Compare: Improving and Tracking Your Quality Outcomes (Recorded June 27, 2018)
    3. You Can Lead a Horse to Water: Strategies for Hospice Education & Training (Recorded July 25, 2018)
    4. Managing the Interdisciplinary Team Successfully (Recorded July 30, 2018)
    5. Are You Ready? The Most Common Hospice Survey Findings (Recorded September 20, 2018)

    Webinars provide easy and affordable access to critical information your staff need. Each webinar features a presentation delivered by a content expert as well as handouts, helpful tips and resources. 

    Save $50 by purchasing the entire Hospice Webinar Series!

    All FIVE (5) webinars (6.0 contact hours) just $345 for CHAP accredited organizations and $445 for non-CHAP accredited organizations. 

  • Are You Ready? The Most Common Hospice Survey Findings

    1.00 credit offered

    Get up to date on the most commonly cited hospice deficiencies and solutions.

    Description

    This webinar reviews the most common cited deficiencies in hospice surveys. Discussion includes specifics regarding findings and action to take in response, including creating related QAPI studies.

    Learning Objectives

    At the end of this webinar, participants will be able to:

    1. Benchmark their performance with other hospice organizations nationally.
    2. Identify the most commonly cited deficiencies during the hospice survey, and use such as audit criteria for their own procedures and processes.
    3. Identify solutions to address common deficiencies, including QAPI studies. 

    Audience

    Hospice Administrators and other Leadership, Clinical Educators, Hospice Physicians, Compliance Officers, QAPI personnel

    Continuing Education Information and Disclosures: 

    There are no conflicts of interest for any individual in a position to control content.

    Completion of both the webinar and evaluation is required to obtain contact hours. If you are viewing in a group format, you still must register independently in order to obtain CE credit. 

    This educational activity will award 1.0 nursing contact hours for successful completion until September 18, 2020.

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation

    Cost

    $79 for CHAP accredited organizations/ $99 for non CHAP accredited organizations. 


    Bundle discount! Save $50 by purchasing the entire Hospice Webinar Series. Click here for the series. 

    Barbara McCann

    CHAP President and CEO

    Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

    Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

  • Managing the Interdisciplinary Team Successfully

    1.50 credits offered

    This webinar will discuss the hospice interdisciplinary team (IDT) Conditions of Participation (CoPs).

    Description

    Managing the IDT meeting doesn’t have to be difficult! One of the core components at the heart of hospice care is the interdisciplinary team.  Effective hospice care relying on the close coordination of the entire team to provide care to hospice patients and their families.  A key strategy to optimize care coordination among the various members of the interdisciplinary team is the team meeting.  This webinar explores approaches to ensure that your interdisciplinary team meetings are as effective as possible at providing the best care possible for the patients you serve.  Common challenges and barriers to optimal team function will likewise be explored as well as suggested approaches to overcoming these challenges.

    Learning Objectives

    At the end of this webinar, participants will be able to:

    1. Define the hospice interdisciplinary team and the key components of the IDT meeting. 
    2. Assess their own organization's strengths and opportunities for IDT meeting improvement. 
    3. Develop strategies to manage IDT meetings to improve collaborative, quality patient care and meet CoP requirements. 

    Audience

    Hospice Administrators and other Leadership, Clinical Educators, Hospice Physicians, Compliance Officers, QAPI personnel

    Continuing Education Information and Disclosures: 

    There are no conflicts of interest for any individual in a position to control content.

    Completion of both the webinar and evaluation is required to obtain contact hours. If you are viewing in a group format, you still must register independently in order to obtain CE credit. 

    This educational activity will award 1.5 nursing contact hours for successful completion until July 30, 2020.

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation

    Cost

    $79 for CHAP accredited organizations/ $99 for non CHAP accredited organizations. 


    Bundle discount! Save $50 by purchasing the entire Hospice Webinar Series. Click here for the series. 

    Daniel Maison, MD, FAAHPM HMDC

    Seasons Hospice and Palliative Care/National Medical Director

    Dr. Maison has been practicing hospice and palliative medicine for nearly 20 years, working as a full-time hospice and palliative medicine physician since 2001.  He is currently a National Medical Director for Seasons Healthcare Management.

     

    He went to medical school at Georgetown University where he was elected to the Alpha Omega Alpha Honor society.  He trained and served as Chief Resident in Internal Medicine at California Pacific Medical Center.  He was named both Intern and Resident of the year while at California Pacific Medical Center.  He is Board Certified in both Internal Medicine and Hospice and Palliative Medicine.

     

    He is a nationally recognized consultant and speaker who has worked extensively at the local, regional, state and national level.  He has given key note addresses, chaired and conducted national workshops, and published articles on many issues relevant to Hospice and Palliative.  Other national educational activities include being a Master Facilitator for the Education for Providers of End of Life Care (EPEC), an organization that has trained thousands of healthcare providers in the provision of effective, excellent end of life care.  He has also served as a national mentor for new Hospice and Palliative Care physicians for the past 10 years.

     

    In July 2012, he chaired the preeminent national board review course for hospice and palliative physicians (with more than 1,000 physicians in attendance).  Most recently, he served on the Exam Committee for the National Hospice Medical Director Certification Examination and helped to create a national certification board exam for Hospice Medical Directors.

     

    Nationally, he has held several national leadership positions in organizations focusing on Hospice and Palliative Care.  Some of these activities include chairman of the Strategic and Coordinating Committee for Membership and Communities at the American Academy of Hospice and Palliative Medicine (AAHPM) and National Physician Section Leader for the National Council of Hospice and Palliative Professionals at the National Hospice and Palliative Care Organization (NHPCO).  He served on the board of directors for the Community Health Accreditation Program (CHAP).  And most recently, he a completed his as a Palliative Director for the Board of Directors for NHPCO.  He was most recently elected to the Advisory Board for Global Partners In Care.

     

    In 2006, Dr. Maison was elected a fellow of the American Academy of Hospice and Palliative Medicine, one of approximately 200 physicians with this distinction nationwide.  And in 2013, he was nominated by the AAHPM as a Visionary in the fields of Hospice and Palliative Care.

  • You Can Lead a Horse to Water: Strategies for Improving Hospice Education & Training

    1.00 credit offered

    This webinar reviews the challenges and strategies associated with providing evidenced-based hospice education and training.

    Description

    This webinar reviews the challenges associated with providing evidenced-based hospice education and training. Discussion includes strategies on how to build education programming that provides measurable outcomes. This webinar will also explore several techniques to strengthen your hospice program’s education program to meet and exceed CMS requirements. 

    Learning Objectives

    At the end of this webinar, participants will be able to:

    1. Assess the current state of their own hospice education and training programs, identifying strengths and opportunities 
    2. Discuss the CMS requirements for hospice education and training. 
    3. Develop strategies to strengthen their own hospice education and training to improve staff development, competency and quality patient care.

    Audience

    Hospice Administrators and other Leadership, Clinical Educators, Hospice Physicians, Compliance Officers, QAPI personnel

    Continuing Education Information and Disclosures: 

    There are no conflicts of interest for any individual in a position to control the content of this activity. 

    This educational activity will award nursing contact hours for successful completion until June 25, 2020. 

    This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 

    Completion of both the webinar and evaluation is required to obtain contact hours. If you are viewing in a group format, you still must register independently in order to obtain CE credit. 

    Cost

    $79 for CHAP accredited organizations/ $99 for non CHAP accredited organizations. 


    Bundle discount! Save $50 by purchasing the entire Hospice Webinar Series. Click here for the series. 

    Jennifer Shepherd, MSN, MHA, RN-BC, NEA-BC, CHPN, CCRN-K

    Director, Educational Services, CHAP

    Jennifer Shepherd, MSN, MHA, RN-BC, NEA-BC, CHPN, CCRN-K has over 20 years’ experience in healthcare and nursing leadership. She recently served as Director, Clinical Education for Capital Caring and West Virginia Caring where her operations management, professional development and analytical capabilities influenced improving clinical outcomes, quality and revenue. Jennifer also serves as Lead Appraiser for the Practice Transition Accreditation Program ® for the American Nurses Credentialing Center (ANCC). Most recently, Jennifer was named by the Virginia Nurses Association to a Board position as Commissioner of Workforce Issues. Since 2011, Jennifer has led teams to cultivate and implement innovative products and programming for both internal and external audiences, ensuring achievement of organizational strategy and goals.

    Jennifer regularly presents as a Subject Matter Clinical Expert for practice innovation, quality/ data analytics, ethics, project development, clinical curriculum and eLearning development. Jennifer was previously Clinical Nurse Educator for Georgetown University Hospital and has served as a professional mentor and adjunct faculty for multiple university schools of nursing and healthcare administration. She is certified by the HPNA in Hospice and Palliative Nursing Care and by the AACN in pediatric critical care, nursing professional development and nurse executive advanced specialty areas.