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  • Includes a Live In-Person Event on 10/04/2022 at 8:00 AM (EDT)

    The Center for Excellence sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage. General price: $2499 (early bird $2199), Partner price: $2099 (early bird $1899)

    This two and a half day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Center for Excellence Certified Healthcare Sales Professional© (CHSP©). 

    BY ATTENDING PEOPLE WILL LEARN:

    • Understand Industry Innovations and related regulations
    • Effectively demonstrate Sales Model
    • Articulate an effective value proposition that inspires action
    • Effectively handle referral objections
    • Build long lasting value-based trust with referrals sources

    DATES: 

    • Tuesday, Oct. 4 - 8:30-5:00pm
    • Wednesday, Oct. 5 - 8:30-5:00pm
    • Thursday, Oct. 6 - 8:30-12:00pm

    LOCATION: CHAP Home Office - Arlington, VA

    *Attendance all days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification.

    PRICING:

    • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899 (ends 09/02)
    • Non-CHAP Partner: (Reg. $2499) Early Bird Partner price $2199 (ends 09/02)

    OUTCOMES:

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

    If you are a CHAP accreditation customer with a General access account, or if you would like to send three or more people from one agency, or if you would like to attend multiple events - please email us at education@chapinc.org for a discount on registration!

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

    image

    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

    image

    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

    image

    Beautiful neighborhood:

    image

    Great outdoor space right outside of the office:

    image

    Click here for a list of the 10 Best Local Restaurants

    image

    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

    image

    Or take a 30-40 min Metro ride for around $3

    image
  • Includes Multiple Live Events. The next is on 09/28/2022 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. In addition, the three day agenda makes it easy if you want to attend both Home Health and Hospice sessions:

    Day one: Hospice

    Day two: Home Health & Hospice 

    Day Three: Home Health

    This registration is for Home Health only (Days Two & Three). If you would like to attend both events (all three days) please register for the Hospice Accreditation Intensive as well.

    This event will focus on: 

    1. The accreditation process 
    2. The CHAP accreditation Standards 
    3. The most cited deficiencies 
    4. Strategies to implement to attain improved compliance within your own organization 

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here are some comments from attendees of our last Intensive: "I loved it and look forward to more education and partnering with Chap to help us provide the best patient care" & "I loved the presentation, everyone was amazing. We learned so much and feel confident that we will be prepared for our site visit. It relieves anxiety related to the visit and I would highly recommend the training."

    Join us on Wednesday & Thursday, September. 28-29, 2022* starting at 10am Est. time each day. 

    *Prior to the live workshop, you will be required to complete a 1-hour on-demand course. 

    Training will take place via Microsoft Teams and attendance of the entire training event is required for CE's. 

    General price $799 - Partner priced at $599 - take advantage of additional discounts for early registration!

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    If you have additional questions, please email education@chapinc.org

    image

    Hospice and Home Health

     

    Presenter

    10:00 – 10:15

    Welcome to HH and returning Hospice

     

    10:15 -11:15

    Infection control                

    Bobbie Warner RN, BSN

    11:15-12:00

    Human Resource Management

    TBD

    12:00-12:15

    Breaks                                                  

    Bobbie Warner RN, BSN

    12:30-1:45

    Continuous Quality Improvement

    Bobbie Warner RN, BSN

    1:45-2:15

    Lunch

     

    2:15-3:15

    Emergency Preparedness

    Bobbie Warner RN, BSN

    3:15-3:30

    Break

     

    3:30-4:15

    Pandemic Recovery

    Bobbie Warner RN, BSN

    4:15-5:15

    Site Visit Process

    Bobbie Warner RN, BSN

     

    Total Contact Hours

    5.75

                                                                                                   

    Home Health

     

    Presenter

    10:00 – 10:15

    Welcome and Recap

     

    10:15-11:00

    Patient Centered Care

    Bobbie Warner RN, BSN

    11:00 -12:15

    Assessment, Planning and Coordination 

    Bobbie Warner RN, BSN

    12:15-12:30

    Break

     

    12:30- 1:00

    Financial Stewardship

    Bobbie Warner RN, BSN

    1:00 – 1:30

    Lunch

     

    1:30 -2:45

    Care Delivery and Treatment 

    Bobbie Warner RN, BSN

    2:45 – 3:30

    Leadership and Governance

    Bobbie Warner RN, BSN

    3:30-4:15

    Information Management

    Bobbie Warner RN, BSN

     

    Total Contact Hours

    5.25

    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (both days); participation in hands on activities, and completion of an evaluation.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

     There are no conflicts of interest for any individual in a position to control content for this activity.

     How to obtain CE contact hours:

     Criteria for successful completion includes attendance at the entire event (both days), participation in engagement activities, and completion of an evaluation.

    Bobbie Warner BSN, RN

    Director of Education, CHAP

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.

    In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Regular Price after 08/19/2022 11:59 PM
      • General - $799
      • Partner - $599
    • More Information
  • Includes Multiple Live Events. The next is on 09/27/2022 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. In addition, the three day agenda makes it easy if you want to attend both Home Health and Hospice sessions: 

    Day one: Hospice

    Day two: Home Health & Hospice 

    Day Three: Home Health 

    This registration is for Hospice only (Days One & Two). If you would like to attend both events (all three days) please register for the Home Health Accreditation Intensive event as well. 

    This event will focus on: 

    1. The accreditation process 
    2. The CHAP accreditation Standards 
    3. The most cited deficiencies 
    4. Strategies to implement to attain improved compliance within your own organization 

    This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here are some comments from attendees of our last Intensive: "I loved it and look forward to more education and partnering with Chap to help us provide the best patient care" & "I loved the presentation, everyone was amazing. We learned so much and feel confident that we will be prepared for our site visit. It relieves anxiety related to the visit and I would highly recommend the training." 

    Join us on Tuesday & Wednesday  September 27-28, 2022* starting at 10am Est. each day. 

    *Prior to the live workshop, you will be required to complete a 1-hour on-demand course.

    Training will take place via Microsoft Teams and attendance of the entire training event is required for CE's. 

    General price $799 - Partner priced at $699 - take advantage of Early Bird registration pricing!

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    If you have additional questions, please email education@chapinc.org

    image

    Hospice Day

     

    Presenter

    10:00-10:15

    Welcome and Housekeeping

     

    10:15-11:00

    Hospice Inpatient Care

    Bobbie Warner RN, BSN

    11:00 – 11:45

    Care to Residents in a Facility

    Bobbie Warner RN, BSN

    12:00– 1:15

    Hospice Assessment, Care Planning and Coordination

    Bobbie Warner RN, BSN

    1:15 -1:45

    Lunch

     

    1:45-3:00

    Care delivery and treatment 

    Bobbie Warner RN, BSN

    3:00 – 3:15

    Break

     

    3:15 – 4:00

    Hospice Leadership and Governance

    TBD

    4:00 – 4:45

    Hospice Patient Family Centered Care

    Bobbie Warner RN, BSN

    4:45-5:30

    Hospice Information Management

    Bobbie Warner RN, BSN

     

    Total Contact hours

    6.25

     

    Hospice and 

    Home Health Day

     

    Presenter

    10:00 – 10:15

    Welcome to HH and returning Hospice

     

    10:15 -11:15

    Infection control                

    Bobbie Warner RN, BSN

    11:15-12:00

    Human Resource Management

    TBD

    12:00-12:15

    Breaks                                                  

    Bobbie Warner RN, BSN

    12:30-1:45

    Quality

    Bobbie Warner RN, BSN

    1:45-2:15

    Lunch

     

    2:15-3:15

    Emergency Preparedness

    Bobbie Warner RN, BSN

    3:15-3:30

    Break

     

    3:30-4:15

    Pandemic Recovery

    Bobbie Warner RN, BSN

    4:15-5:15

    Site Visit Process

    Bobbie Warner RN, BSN

     

    Total Contact Hours

    5.75

    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion include:

    • Attendance at the entire event (both days).
    • Participation in hands-on activities.
    • Completion of an evaluation.

     

    Participating in this workshop does not guarantee the outcome of the accreditation process. The content will help participants understand the accreditation process, learn common areas of deficiencies, understand how to comply with the most commonly cited standards, and utilize and implement the QAPI process.

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion include:

    Attendance at the entire event (both days)

    Participation in engagement activities

    Completion of an evaluation.


    Bobbie Warner BSN, RN

    Director of Education, CHAP

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.

    In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Regular Price after 08/20/2022 2:59 AM
      • General - $799
      • Partner - $699
    • More Information
  • Includes a Live In-Person Event on 09/13/2022 at 8:00 AM (PDT)

    The Center for Excellence operation certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success. Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Home Health Professional Operator© (CHHPO©).* 

    Join us on Tuesday, Wednesday, & Thursday Sept 13-15, 2022. Training will take place at our San Diego office at 448 West Market Street, San Diego, CA 92101.

    Certification cost - $2499 for non-CHAP customers and $2099 for CHAP Partners - take advantage of discounted early bird registration prices! If you are a CHAP Partner with a General user account, email us for a discount code.

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    In order to receive 18 contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    image

    Here are a few hotels where we have a negotiated rate:

    Manchester Grand Hyatt (right across the street from training space): Click Here for Reservations - input the CHAP CR number 170660 under the “Corporate or Group Code”  at booking.

    Hotel Indigo: Click Here for Reservations

    Hampton Inn-San Diego: (619) 233-8408 - Call to set-up a reservation please say you are attending a CHAP event to get our discounted rate


    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image

    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

  • Includes a Live In-Person Event on 08/23/2022 at 8:00 AM (PDT)

    The Center for Excellence operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. Our hands-on, skill-based workshop is focused on the Hospice industry. It has a tailored approach to increasing agency success. Successful workshop completion and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Hospice Professional Operator© (CHPO©).* 

    Join us on Tuesday, Wednesday, & Thursday, Aug 23-25, 2022, at our San Diego Office located at 448 West Market Street, San Diego, CA 92101.

    Certification cost - $2499 for non-CHAP customers, $2099 for CHAP Partners. Take advantage of early-bird registration pricing of $1899, valid until (July 15, 2022)! If you are a CHAP Partner with a general users account, email us for a discount code.

    Register and secure your seat now - our workshops are small, and space is LIMITED.  Each participant needs to have their individual education CHAPLINQ account and register from their account. If you need to create an account, Click here: https://chaplinq.org/LinQ/Account/Register

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years

    This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (3 days); participation in hands on activities, a post-test score of 80% or better and completion of an evaluation.

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    imageimage

    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image





    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 07/16/2022 2:59 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes a Live In-Person Event on 07/28/2022 at 8:30 AM (EDT)

    CHAP is excited to welcome customers back to in-person training events at our new office in Arlington VA!

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

     This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here are some comments from attendees of our last Intensive: "I loved it and look forward to more education and partnering with Chap to help us provide the best patient care."

    • Thursday, July 28 - 8:30-5:15pm
    • Friday, July 29 - 8:30-2:30pm
    • Location: CHAP Office - Arlington, VA

    Attendance of the entire training event is required for CE's. 

    OUTCOME

    • 12 CE credits for Home Health
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 07/08)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 07/08)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 


    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (both days); participation in hands on activities, and completion of an evaluation.

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

    image


    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

    image

    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

    image


    Beautiful neighborhood:

    image


    Great outdoor space right outside of the office:


    image


    Click here for a list of the 10 Best Local Restaurants

    image

    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

    image


    Or take a 30-40 min Metro ride for around $3

    image

    Bobbie Warner BSN, RN

    Director of Education, CHAP

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.

    In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - Free!
      • Regular Price after 07/10/2022 2:59 AM
      • General - $799
      • Partner - $599
      • Consultant - $499
    • More Information
  • Includes a Live In-Person Event on 07/26/2022 at 8:30 AM (EDT)

    CHAP is excited to welcome customers back to in-person training events at our new office in Arlington VA!

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

    This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here are some comments from attendees of our last Intensive: "I loved it and look forward to more education and partnering with Chap to help us provide the best patient care."

    • Tuesday, July 26 - 8:30-5:15pm
    • Wednesday, July 27 - 8:30-3:00pm
    • Location: CHAP Office - Arlington, VA

    OUTCOME

    • 13 CE Credits for Hospice
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 07/08)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 07/08)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    If you have additional questions, please email education@chapinc.org


    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (both days); participation in hands on activities, and completion of an evaluation.

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

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    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

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    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

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    Beautiful neighborhood:

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    Great outdoor space right outside of the office:

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    Click here for a list of the 10 Best Local Restaurants

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    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

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    Or take a 30-40 min Metro ride for around $3:

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    Bobbie Warner BSN, RN

    Director of Education, CHAP

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.

    In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - $499
      • Regular Price after 07/09/2022 2:52 AM
      • General - $799
      • Partner - $599
      • Consultant - $499
    • More Information
  • Includes a Live In-Person Event on 07/12/2022 at 8:00 AM (PDT)

    The Center for Excellence sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage.

    This two and a half day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Center for Excellence Certified Healthcare Sales Professional© (CHSP©). 

    Join us on Tuesday, Wednesday, & Thursday July 12-14, 2022

    Certification cost - $2499. Take advantage of Partner and early bird pricing!

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop inside their personal account.

    If you have additional questions, please email education@chapinc.org

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

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    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

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    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

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    Jan Sweat

    VP, Learning Solutions

    Community Health Accreditation Partner

    Jan Sweat found her way to the post-acute care space after spending five years as a hospital case manager and two as a nursing home social service director. Utilizing the services for her patients as they discharged gave her a desire to help patients maneuver safely through the care continuum while maximizing their outcomes. 

     

    Jan worked with the largest Home Health, Hospice, Palliative and Community Care company in the US prior to joining CHAP. She has trained over 10,000 associates nationally from business development, operations and clinical. She is a seasoned facilitator and content developer who loves the light bulb moments while she is facilitating.  Jan also has extensive experience with mentoring and leadership development in her career helping associates reach their full potential.

     

    In her spare time, Jan enjoys spending time with her family having adventures from kayaking in Cenotes to zip lining in jungles.      

    There are no conflicts of interests. 

    Daniel Stephens

    SVP, Center for Excellence

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Daniel Stephens found his purpose in helping community-based healthcare advocates increase their impact and ability to help more patients receive care. Daniel is passionate about helping healthcare leaders grow their businesses and advance their mission through strategy, innovation, and efficiency.

    He specializes in business development leadership and sales experience in the healthcare industry with a focus on DME/respiratory, home infusion, home health, hospice, and palliative care. Prior to joining the CHAP team, Daniel led a large sales team across 15 states to quadruple annual revenue. His role is essential to CEF’s unique approach to business development, ensuring that the pursuit of new business is strategic, qualified, and ethical. He crafts strategy and plans that set the standard for excellence across industries. As a leader and a coach at CFE we value his ability to turn questions into opportunities for growth.

    Daniel is compassionate and loves to laugh. You can see this in his efforts to engage youth and make learning fun in his volunteer roles at his church. He enjoys playing guitar and loves sharing the joy of music with his two sons.

    There are no conflicts of interest. 

  • Recorded Final COVID updates and information session

    RECORDED WEBINAR CHAP will advise of any significant changes including updates on the regulations and the latest on the variant and vaccine mandates.

  • Recorded On: 05/25/2022

    We have been modified or virtual for over two years. Now you have a team ready to get back out there, and they need to pivot quickly. How do you train these people? What do you need to be prepared to encounter? It would help if you had a plan.

    We have been modified or virtual for over two years. Now you have a team ready to get back out there, and they need to pivot quickly. How do you train these people? What do you need to be prepared to encounter? It would help if you had a plan.  

    People were emailing, and now access is opening, but you can’t go back to what you were doing in 2019. Join us to review two crucial elements your plan needs to build your return to market strategy.