Barbara McCann

CHAP President and CEO

Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

Fran Petrella, BSN, RN

Senior Vice President, Accreditation

Fran Petrella is the Vice President of Accreditation at Community Health Accreditation Partner (CHAP) in Washington, DC. CHAP was the first accrediting body for community-based health care organizations in the United States and was created in 1965 as a joint venture between the American Public Health Association (APHA) and the National League for Nursing (NLN).

Fran graduated Cum Laude from Washington State University in 1977 with a Bachelor's of Science in Nursing. Fran began her career as a nurse's aide in a nursing home in 1971, moving to the hospital on graduation, and working on an Internal Medicine/Oncology unit. In 1986, she found home care, providing both home health and hospice services as a field nurse and in management in northwest Washington State. In 2000, she started working as technical support staff and Home Health expert resource for a home care benchmarking company, advancing to Director of Client Services within 6 months. Fran jumped back into the Home Care arena in 2010, working in management/oversight roles for a VNA, and facilitating the transition of a merger with a hospital-based system, providing home health, hospice, and home infusion pharmacy services. In 2012, she moved across the country from Washington State to join the team at CHAP. Community-based care is her heart. She strongly believes that quality community-based care should be at the core of health care and that the increased focus towards “connecting the dots" through the continuum of care is helping us along the path to that change. Her ultimate goal is to be involved in the path in whatever way she can; to facilitate bringing quality home care closer to becoming the center of the path along the continuum.

Bobbie Warner BSN, RN

Director of Accreditation, CHAP

Bobbie Warner has worked in community health for over 20 years in multiple capacities starting as a field nurse in home health and hospice, as a Director of a private duty and as a Director of quality assurance for a large organization. Bobbie has been with CHAP for several year, first as a site visitor, then as a preceptor and Team Lead and most recently into her current role as Director of Accreditation. Bobbie received her BSN from Eastern University.

​Jacqueline King, MBA, MHA, RRT

Director of Accreditation, CHAP

Jacqueline King, MBA, MHA, RRT, is a Registered Respiratory Therapist who has been working in Healthcare for 28 years. She joined CHAP as Director of Accreditation in 2011 and previously held management positions in various healthcare environments, including Acute Care, Sub acute Care, Specialty Hospitals, and various Community Based Home Health businesses (SNF and HME). Jackie earned her BS at Long Island University in Brooklyn NY, and two Masters Degrees from the University of Maryland University College (MBA, MHA). Jackie enjoys working with an organization focused on improving the delivery of healthcare, and building quality organizations.

Jacqueline Lindsay, BSN, RN, MPH, JD

Director of Accreditation, CHAP

Jacqueline L. Lindsay is a professional Registered Nurse who holds a Master of Public Health from New York University and a Juris Doctorate degree from Hofstra University School of Law in Hempstead, New York. Jacqueline began her career in community-based care with the Visiting Nurse Service of New York, as a home care nurse providing skilled nursing care to homebound elderly patients.

For the past 30 years she has held management and administrative roles at both for-profit and non-profit home health organizations where her passion and commitment to quality patient care has been well-recognized. Her published works include “Improvement in Medication Management" in the home setting.

Jacqueline joined Community Health Accreditation Partner (CHAP) as a Site Visitor in March 2012. She currently serves as Director of Accreditation at CHAP's Washington DC headquarters.

Lisa Goodlow, BSN, RN, MSM

Director of Accreditation, CHAP

Lisa Goodlow, BSN, RN, MSM is Director of Accreditation at Community Health Accreditation Partners.  Prior to joining CHAP, Lisa served as the executive director of home care services for a non-profit agency in Ohio.  Lisa brings more than 30 years of experience in home care, hospice and private duty services to her role.  She is a bachelor’s prepared Registered Nurse and holds a master’s degree in management.  She also previously served on the Ohio Council for Home Care Board of Directors.      

Patricia Gauvin-Gaskell, BSN, MBA, RN

Senior Accreditation Manager

Patricia Gauvin-Gaskell is the Senior Accreditation Manager at CHAP and was previously a CHAP Site Visitor.

Belinda Bokuniewicz RN BSN COS -C

Senior Accreditation Manager, CHAP

Belinda Bokuniewicz is a Senior Accreditation Manager and previously served CHAP in the site visitor role when first joining the organization in 2015.  She has 20 years experience working in the post-acute continuum of care having held various roles in leadership and administration, marketing and consulting.  Belinda is very passionate about high quality person centered care and enjoys working with organizations nationwide.  She is currently pursuing a Master of Science in Health Administration at the University of MI - Ann Arbor.

Bobbie Warner BSN, RN

Director of Accreditation, CHAP

Bobbie Warner has worked in community health for over 20 years in multiple capacities starting as a field nurse in home health and hospice, as a Director of a private duty and as a Director of quality assurance for a large organization. Bobbie has been with CHAP for several year, first as a site visitor, then as a preceptor and Team Lead and most recently into her current role as Director of Accreditation. Bobbie received her BSN from Eastern University.

Lisa Goodlow, BSN, RN, MSM

Director of Accreditation, CHAP

Lisa Goodlow, BSN, RN, MSM is Director of Accreditation at Community Health Accreditation Partners.  Prior to joining CHAP, Lisa served as the executive director of home care services for a non-profit agency in Ohio.  Lisa brings more than 30 years of experience in home care, hospice and private duty services to her role.  She is a bachelor’s prepared Registered Nurse and holds a master’s degree in management.  She also previously served on the Ohio Council for Home Care Board of Directors.      

​Jacqueline King, MBA, MHA, RRT

Director of Accreditation, CHAP

Jacqueline King, MBA, MHA, RRT, is a Registered Respiratory Therapist who has been working in Healthcare for 28 years. She joined CHAP as Director of Accreditation in 2011 and previously held management positions in various healthcare environments, including Acute Care, Sub acute Care, Specialty Hospitals, and various Community Based Home Health businesses (SNF and HME). Jackie earned her BS at Long Island University in Brooklyn NY, and two Masters Degrees from the University of Maryland University College (MBA, MHA). Jackie enjoys working with an organization focused on improving the delivery of healthcare, and building quality organizations.

Jacqueline Lindsay, BSN, RN, MPH, JD

Director of Accreditation, CHAP

Jacqueline L. Lindsay is a professional Registered Nurse who holds a Master of Public Health from New York University and a Juris Doctorate degree from Hofstra University School of Law in Hempstead, New York. Jacqueline began her career in community-based care with the Visiting Nurse Service of New York, as a home care nurse providing skilled nursing care to homebound elderly patients.

For the past 30 years she has held management and administrative roles at both for-profit and non-profit home health organizations where her passion and commitment to quality patient care has been well-recognized. Her published works include “Improvement in Medication Management" in the home setting.

Jacqueline joined Community Health Accreditation Partner (CHAP) as a Site Visitor in March 2012. She currently serves as Director of Accreditation at CHAP's Washington DC headquarters.

Patricia Gauvin-Gaskell, BSN, MBA, RN

Senior Accreditation Manager

Patricia Gauvin-Gaskell is the Senior Accreditation Manager at CHAP and was previously a CHAP Site Visitor.

Belinda Bokuniewicz RN BSN COS -C

Senior Accreditation Manager, CHAP

Belinda Bokuniewicz is a Senior Accreditation Manager and previously served CHAP in the site visitor role when first joining the organization in 2015.  She has 20 years experience working in the post-acute continuum of care having held various roles in leadership and administration, marketing and consulting.  Belinda is very passionate about high quality person centered care and enjoys working with organizations nationwide.  She is currently pursuing a Master of Science in Health Administration at the University of MI - Ann Arbor.

Barbara McCann

CHAP President and CEO

Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

Jennifer Bramble, BS, MA

Vice President, Human Resources

Ms. Bramble is a senior human resources, talent management, and learning and development professional with 25-plus years of experience. She specializes in human capital strategy, development, alignment and change management. Formerly with National Committee for Quality Assurance, Ms. Bramble spearheaded a multi-faceted talent development initiative, focused on strength-based leadership development where she coached and mentored business professionals at all organizational levels. Prior to that, Ms. Bramble served at National Quality Forum as Senior Training and Development Manager where she delivered high-impact leadership development and corporate training programs and a variety of human resources functions.

A certified Executive Coach, Ms. Bramble holds a BS in Business Management and an MA in Public Administration from Washington Adventist University. She lives in suburban Maryland with her husband. In her spare time, Ms. Bramble enjoys traveling and coaching and mentoring early-career professionals.

Barbara McCann

CHAP President and CEO

Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

Barbara McCann

CHAP President and CEO

Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states.  Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice.  She also directed the national chronic care programs.  In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations.  In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety. 

Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare.  She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining the JCAHO in 1981.

Daniel Maison, MD, FAAHPM HMDC

Seasons Hospice and Palliative Care/National Medical Director

Dr. Maison has been practicing hospice and palliative medicine for nearly 20 years, working as a full-time hospice and palliative medicine physician since 2001.  He is currently a National Medical Director for Seasons Healthcare Management.

He went to medical school at Georgetown University where he was elected to the Alpha Omega Alpha Honor society.  He trained and served as Chief Resident in Internal Medicine at California Pacific Medical Center.  He was named both Intern and Resident of the year while at California Pacific Medical Center.  He is Board Certified in both Internal Medicine and Hospice and Palliative Medicine.

He is a nationally recognized consultant and speaker who has worked extensively at the local, regional, state and national level.  He has given key note addresses, chaired and conducted national workshops, and published articles on many issues relevant to Hospice and Palliative.  Other national educational activities include being a Master Facilitator for the Education for Providers of End of Life Care (EPEC), an organization that has trained thousands of healthcare providers in the provision of effective, excellent end of life care.  He has also served as a national mentor for new Hospice and Palliative Care physicians for the past 10 years.

In July 2012, he chaired the preeminent national board review course for hospice and palliative physicians (with more than 1,000 physicians in attendance).  Most recently, he served on the Exam Committee for the National Hospice Medical Director Certification Examination and helped to create a national certification board exam for Hospice Medical Directors.

Nationally, he has held several national leadership positions in organizations focusing on Hospice and Palliative Care.  Some of these activities include chairman of the Strategic and Coordinating Committee for Membership and Communities at the American Academy of Hospice and Palliative Medicine (AAHPM) and National Physician Section Leader for the National Council of Hospice and Palliative Professionals at the National Hospice and Palliative Care Organization (NHPCO).  He served on the board of directors for the Community Health Accreditation Program (CHAP).  And most recently, he a completed his as a Palliative Director for the Board of Directors for NHPCO.  He was most recently elected to the Advisory Board for Global Partners In Care.

In 2006, Dr. Maison was elected a fellow of the American Academy of Hospice and Palliative Medicine, one of approximately 200 physicians with this distinction nationwide.  And in 2013, he was nominated by the AAHPM as a Visionary in the fields of Hospice and Palliative Care.

Jennifer Shepherd, MSN, MHA, RN-BC, NEA-BC, CHPN, CCRN-K

Director, Educational Services, CHAP

Jennifer Shepherd, MSN, MHA, RN-BC, NEA-BC, CHPN, CCRN-K has over 20 years’ experience in healthcare and nursing leadership. She recently served as Director, Clinical Education for Capital Caring and West Virginia Caring where her operations management, professional development and analytical capabilities influenced improving clinical outcomes, quality and revenue. Jennifer also serves as Lead Appraiser for the Practice Transition Accreditation Program ® for the American Nurses Credentialing Center (ANCC). Most recently, Jennifer was named by the Virginia Nurses Association to a Board position as Commissioner of Workforce Issues. Since 2011, Jennifer has led teams to cultivate and implement innovative products and programming for both internal and external audiences, ensuring achievement of organizational strategy and goals.

Jennifer regularly presents as a Subject Matter Clinical Expert for practice innovation, quality/ data analytics, ethics, project development, clinical curriculum and eLearning development. Jennifer was previously Clinical Nurse Educator for Georgetown University Hospital and has served as a professional mentor and adjunct faculty for multiple university schools of nursing and healthcare administration. She is certified by the HPNA in Hospice and Palliative Nursing Care and by the AACN in pediatric critical care, nursing professional development and nurse executive advanced specialty areas.