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  • Includes a Live In-Person Event on 08/14/2024 at 8:15 AM (EDT)

    CHAP operations certification workshop empowers home care leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of client-centered care. Develop an effective framework to support your agencies' mission and purpose.

    This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care providers and a tailored approach to increase agency success. This workshop is open to anyone in the home care industry, whether already working in it, looking to get into it, or expanding community-based services.

    Attendees will:

    • Understand the key components of home care business operations
    • Examine the regulatory requirements and compliance standards relevant to home care 
    • Gain insights into quality assessment and continual process improvement and planning
    • Explore marketing and business development techniques specific to home care
    • Review trends & best practices in workforce management 
    • Apply fiscal management skills - including overview of start-up expenses and budgeting
    • Evaluate payer sources and explore state specific programs
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*. 

    Workshop Dates/Times:

    • Wednesday, August 14 - 8:30-5:00pm
    • Thursday, August 15 - 8:30-5:00pm
    • Location: Basking Ridge, New Jersey - Courtyard Basking Ridge, 595 Martinsville Road Basking Ridge, New Jersey, 07920

     PRICING

    • Early Bird price $1299! (ends 07/19), $1499

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. 


    Join us in Basking Ridge, New Jersey at the Courtyard Basking Ridge!


    Wendy Phillips Chavez, MSN, RN, CLNC

    CHAP Site Visitor, Consultant

    CHAP

    Wendy is an accomplished and experienced nurse and operations leader, with over 25 years of dedicated service in the field of home care. As the owner of a successful healthcare consulting business, Wendy has demonstrated her expertise in various capacities, including as a CHAP certified consultant, legal nurse consultant, and accreditation surveyor.

    Throughout her career, Wendy has served in both state and national roles, notably as VP, Operations and Director of Advocacy for national home care agencies, where she played a pivotal role in shaping industry standards and advocating for the advancement of home care services. Her extensive experience extends to new business start-ups, where she has consistently proven her ability to navigate complex regulatory landscapes and establishing thriving ventures.

    In addition to her professional achievements, Wendy currently serves on the Recreational Therapy Licensing board, appointed by NC House Speaker, Tim Moore, and has served on national and state homecare and home health association boards, contributing her insights and expertise to further the goals of the industry. A dedicated advocate for quality care, Wendy's commitment to excellence has earned her recognition as a trusted leader in the field. Outside of her professional endeavors, Wendy finds joy in her family life, being married and residing in the picturesque coastal area in the state of North Carolina. She cherishes the moments spent traveling and creating memories with her family, finding balance and fulfillment in both her personal and professional pursuits.

    Denise Stanford, MS, SHRM-CP

    Executive Director

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.

    Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.


    Priya Sipp

    Growth Solutions

    CHAP

    Priya Sipp’s extensive experience and expertise come to the forefront in her role at CHAP Growth Solutions, building on a distinguished 15-year career in the healthcare-at-home sector. Starting as a Home Health Aide, she advanced through various fields, including Client Coordination, Recruiting, Compliance, and Business Development, amassing a comprehensive industry insight. Her vast experience propelled her to lead as the Administrator for multiple agency locations across states.

    Her leadership style, rooted in understanding motivations, drove team achievements. As a Business Development Manager, she generated exceptional results by achieving a 75% referral increase in underperforming locations.

    Proficient in strategic planning, she expanded revenue streams and fostered strong teams. Further, Sipp’s post-acute entrepreneurial inclination led her to co-found a home care agency, enriching her grasp of growth strategies with operational understanding.

    Sipp’s journey from a home health aide to an agency owner lends unmatched credibility to her engagements with potential clients. She effectively drives transformative growth in her current role as a Growth Consultant.

    • Register
      • Early bird pricing available!
      • General - $1,299
      • Partner - $1,299
      • Consultant - $1,299
      • Regular Price after 07/20/2024 2:59 AM
      • General - $1,499
      • Partner - $1,499
      • Consultant - $1,499
    • More Information
  • Includes a Live In-Person Event on 06/25/2024 at 8:30 AM (CDT)

    CHAP operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the hospice industry and has a tailored approach to increasing agency success.  Facilitated by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance! This workshop is open to everyone working in the hospice industry or wanting to get into the industry. 

    Attendees will:

    • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Identify trends & best practices in workforce management 
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits and/or 18.25 Administrator Continuing Education Participant Hours*. 

    Workshop Dates/Times:

    • Tuesday, June 25- 8:30-5:00pm
    • Wednesday, June 26 - 8:30-5:00pm
    • Thursday, June 27 - 9:00-12:00pm
    • Location: San Antonio, TX - Hilton Garden Inn Riverwalk, 408 E Houston St, San Antonio, TX 78205

     PRICING

    • Early Bird Partner price $1799! (ends 05/31), $1999

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. Please see CE Information tab for detail on Administrator and Nursing Education approvals, disclosures, and criteria.

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

    Disclosures/Conflict of Interest

    There are no conflicts of interest for any individual in a position to control content for this activity.

    Nursing

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. 

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (3 days); participation in hands-on activities, a post-test score of 80% or better, and completion of an evaluation.

    The event will be held at the Hilton Garden Inn San Antonio Downtown.

    Use this link to reserve your room and get the best available rate: 

    https://www.hilton.com/CHAP

    image




    We are excited to bring this workshop to the beautiful city of San Antonio Texas! Join us at the Riverwalk!

    image



    Jennifer Kennedy

    Vice President of Quality and Standards

    CHAP - Community Health Accreditation Partner

    Dr.Jennifer Kennedy will lead all performance improvement activities at CHAP usingtargeted indicators of patient-centered performance and care. In addition, shewill also design, revise, and develop our CHAP Standards of Excellence.

    In herprevious role, she has served as the Senior Director of Quality &Regulatory for the National Hospice & Palliative Care Organization and hasbeen with the organization since 2006. She has more than 35 years of experienceas a leader and nurse in diverse healthcare settings and has worked in hospiceand palliative care for the last 20+ years.

    She has a doctoral degreein health care education and policy, a dual master’s degree in health educationand case management, a bachelor’s degree in nursing, and is a certifiedhealthcare compliance professional.

    Jennifer led the NHPCOhospice quality team and interacted with CMS and their contractors related tohospice regulatory and quality issues. She is also a member of the ANA’snational palliative nursing task group and has been honored by the UK’s St.Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative CareNursing Project.

    “Our patient-centered,partner-focused philosophy is most important at the intersection of our qualityimprovement implementation and research, and our standards of excellence. Weare excited to add Dr. Kennedy to the team and know that her leadership and experiencewill enable us to continue to advance quality patient-centered care.” – NathanJ. DeGodt, President & CEO

    Jennifer serves as facultyat national and state conferences, writes articles for the trade journals,contributes to and reviews health care publisher materials, and develops educationand resources for hospice and palliative care providers. She also teachesGraduate Health Care Administration courses at the university level.

    Bill Taylor

    CPA

    Bill Taylor is a North Carolina based CPA who learned Hospice and Home Health at MVI where he led the consulting division for many years. He started his professional life as Journalism major at the University of Tennessee and later gravitated toward accounting after running a newspaper plant for several years. Semi-retired, Bill now does the occasional project for MVI, processes Medicare Cost Reports and teaches for CHAP.

    Bill also serves on the NHPCO Finance and IT Steering Committee.



    Jan Sweat

    Vice President, Learning Solutions

    Community Health Accreditation Partner

    Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

    Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

    There are no conflicts of interests. 

    • Register
      • Early bird pricing available!
      • General - $1,799
      • Partner - $1,799
      • Consultant - $1,799
      • Regular Price after 06/01/2024 2:59 AM
      • General - $1,999
      • Partner - $1,999
      • Consultant - $1,999
    • More Information
  • Includes a Live In-Person Event on 06/04/2024 at 8:15 AM (EDT)

    The Center for Excellence operations certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success.  

    Attendees will:

    • Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Home Health Professional Operator© (CHHPO©) and earn 18.5 Nursing Continuing Education credits*. 

    Workshop Dates/Times (Eastern Time):

    • Tuesday, June 4 - 8:30-5:00pm
    • Wednesday, June 5 - 8:30-5:00pm
    • Thursday, June 6 - 8:30-12:00pm
    • Location: Aloft Sarasota - 1401 RINGLING BOULEVARD, Sarasota, FL 

     PRICING

    • Early Bird price $1799! (ends 05/14), $1999

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.


    Disclosures/Conflict of Interest

    There are no conflicts of interest for any individual in a position to control content for this activity.

    Nursing

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. Nursing contact hours will be awarded for completion of this activity.

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (3 days); participation in hands-on activities, a post-test score of 80% or better, and completion of an evaluation.

    Join us at Alofa Sarasota in beautiful Sarasota Florida! Use the link for a discounted rate - must book by May 14th: 

    Book your group rate for Chap Home Health Operations

    Exterior

    Top Things to Do in Sarasota, Florida



    Sarasota is a nature lover's playground with the Gulf of Mexico at its doorstep. The biggest attraction is the collection of spectacular white-sand beaches, but you'll also find mysterious mangroves and sprawling parks to explore.

    Stay for the weekend and soak up some Florida sunshine!

    Your Guide to Sarasota Beaches | Sarasota Magazine




    Aloft Sarasota is just 4 miles from the Sarasota-Bradenton Airport:

    https://www.marriott.com/en-us...

    image

    It is about 60 miles from the Tampa international airport.

    Keri Culhane

    Clinical Nurse Educator

    CHAP

    Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.

    Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.

    Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.

    Jan Sweat

    Vice President, Learning Solutions

    Community Health Accreditation Partner

    Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

    Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

    There are no conflicts of interests. 

    Denise Stanford, MS, SHRM-CP

    Executive Director

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.

    Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.


    • Register
      • Early bird pricing available!
      • General - $1,799
      • Partner - $1,799
      • Consultant - $1,799
      • Regular Price after 05/15/2024 2:59 AM
      • General - $1,999
      • Partner - $1,999
      • Consultant - $1,999
    • More Information
  • Includes a Live In-Person Event on 05/30/2024 at 8:15 AM (EDT)

    CHAP operations certification workshop empowers home care leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of client-centered care. Develop an effective framework to support your agencies' mission and purpose.

    This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care providers and a tailored approach to increase agency success. This workshop is open to anyone in the home care industry, whether already working in it, looking to get into it, or expanding community-based services.

    Attendees will:

    • Understand the key components of home care business operations
    • Examine the regulatory requirements and compliance standards relevant to home care 
    • Gain insights into quality assessment and continual process improvement and planning
    • Explore marketing and business development techniques specific to home care
    • Review trends & best practices in workforce management 
    • Apply fiscal management skills - including overview of start-up expenses and budgeting
    • Evaluate payer sources and explore state specific programs
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*. 

    Workshop Dates/Times:

    • Thursday, May 30- 8:30-5:00pm
    • Friday, May 31 - 8:30-5:00pm
    • Location: Aloft Sarasota - 1401 RINGLING BOULEVARD, Sarasota, FL 

     PRICING

    • Early Bird price $1299! (ends 05/08), $1499

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. 


    Join us at Alofa Sarasota in beautiful Sarasota Florida! Use the link for a discounted rate: 

    Book your group rate for CHAP Home Care Operations

    Exterior

    Top Things to Do in Sarasota, Florida



    Sarasota is a nature lover's playground with the Gulf of Mexico at its doorstep. The biggest attraction is the collection of spectacular white-sand beaches, but you'll also find mysterious mangroves and sprawling parks to explore.

    Stay for the weekend and soak up some Florida sunshine!

    Your Guide to Sarasota Beaches | Sarasota Magazine




    Aloft Sarasota is just 4 miles from the Sarasota-Bradenton Airport:

    https://www.marriott.com/en-us...

    image

    It is about 60 miles from the Tampa international airport.

    Wendy Phillips Chavez, MSN, RN, CLNC

    CHAP Site Visitor, Consultant

    CHAP

    Wendy is an accomplished and experienced nurse and operations leader, with over 25 years of dedicated service in the field of home care. As the owner of a successful healthcare consulting business, Wendy has demonstrated her expertise in various capacities, including as a CHAP certified consultant, legal nurse consultant, and accreditation surveyor.

    Throughout her career, Wendy has served in both state and national roles, notably as VP, Operations and Director of Advocacy for national home care agencies, where she played a pivotal role in shaping industry standards and advocating for the advancement of home care services. Her extensive experience extends to new business start-ups, where she has consistently proven her ability to navigate complex regulatory landscapes and establishing thriving ventures.

    In addition to her professional achievements, Wendy currently serves on the Recreational Therapy Licensing board, appointed by NC House Speaker, Tim Moore, and has served on national and state homecare and home health association boards, contributing her insights and expertise to further the goals of the industry. A dedicated advocate for quality care, Wendy's commitment to excellence has earned her recognition as a trusted leader in the field. Outside of her professional endeavors, Wendy finds joy in her family life, being married and residing in the picturesque coastal area in the state of North Carolina. She cherishes the moments spent traveling and creating memories with her family, finding balance and fulfillment in both her personal and professional pursuits.

    Denise Stanford, MS, SHRM-CP

    Executive Director

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.

    Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.


    Priya Sipp

    Growth Solutions

    CHAP

    Priya Sipp’s extensive experience and expertise come to the forefront in her role at CHAP Growth Solutions, building on a distinguished 15-year career in the healthcare-at-home sector. Starting as a Home Health Aide, she advanced through various fields, including Client Coordination, Recruiting, Compliance, and Business Development, amassing a comprehensive industry insight. Her vast experience propelled her to lead as the Administrator for multiple agency locations across states.

    Her leadership style, rooted in understanding motivations, drove team achievements. As a Business Development Manager, she generated exceptional results by achieving a 75% referral increase in underperforming locations.

    Proficient in strategic planning, she expanded revenue streams and fostered strong teams. Further, Sipp’s post-acute entrepreneurial inclination led her to co-found a home care agency, enriching her grasp of growth strategies with operational understanding.

    Sipp’s journey from a home health aide to an agency owner lends unmatched credibility to her engagements with potential clients. She effectively drives transformative growth in her current role as a Growth Consultant.

    • Register
      • Early bird pricing available!
      • General - $1,299
      • Partner - $1,299
      • Consultant - $1,299
      • Regular Price after 05/09/2024 2:59 AM
      • General - $1,499
      • Partner - $1,499
      • Consultant - $1,499
    • More Information
  • Includes Multiple Live Events. The next is on 05/22/2024 at 10:00 AM (EDT)

    CHAP is happy to offer a DMEPOS accreditation intensive allowing customers to learn about the CHAP DMEPOS standards and processes and provide consultants the opportunity to become DMEPOS certified. For consultants, this training will help prepare you to work with customers and guide them through the process of becoming accredited. A post-workshop exam is required to become certified (passing score of 80% is required).

    This session is intended for all CHAP DMEPOS accredited agencies or those who wish to learn about CHAP Standards of Excellence for DMEPOS. This one-and-a-half-day workshop will provide an overview of the CHAP standards for DMEPOS, the most frequent citations in each area, and tips to deal with these challenges. 

    This is an interactive and engaging virtual learning opportunity! The event is designed to promote the active participation of each individual attendee, and, as such, each registration is an individual registration. 

    Objectives
    The attendee will be educated on:
    • The format of the DMEPOS Standards of Excellence
    • An overview of the Standards in each of the 8 Key Performance Areas
    • The top deficiencies in each the 8 Key Performance Areas
    • Tips for Success to handle the top deficiencies
    • Engagement activities to reinforce knowledge
    Outcomes

    CE Credits - This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000

    CHAP Certified Consultants – completion of this DMEPOS Accreditation Intensive Workshop and the DMEPOS Consultant Certification Test with a passing score (80% min) will allow the consultant to include DMEPOS consulting on their CHAP consultant page.

    Live Virtual Event
    • Wednesday, May 22, 2024 - 10:00 am - 5:00 pm Eastern Time
    • Thursday, May 23, 2024 - 10:00 am - 2:45 pm Eastern Time
    Speakers
    • Keri Culhane, MBA, BSN, RN Clinical Nurse Educator
    • Shannon Dorsey–Dunlap MBA, LRTR, NHA CHAP Director of Accreditation
    PRICING 
    • Take advantage of the Early Bird discount! Register for $499 until 4/19!
    • Regular Price: $549 (after 4/19)

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

     *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org.

    This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    Shannon Dorsey-Dunlap

    CHAP Director of Accreditation

    Community Health Accreditation Partner

    Shannon Dorsey-Dunlap is a healthcare professional with 29 years of experience. She is a licensed, registered Respiratory Therapist and a licensed Nursing Home Administrator, with a Masters of Business Administration.

    Prior to joining CHAP, Shannon dedicated her career to the Home Health, Skilled Nursing, and DME (Durable Medical Equipment) industries. During this time, she held leadership positions including Administrator, Vice President of Compliance and Risk Management, Vice President of Operations, General Manager, and Regional Quality Improvement Manager.  She has also served as a field surveyor for The Joint Commission.

    While serving in a compliance role, Shannon obtained multiple certifications including:  HealthCare Compliance (CHC), Corporate Compliance and Ethics (CCEP), Healthcare Privacy Compliance (CHPC), and Home Care Specialist Compliance (HCS-C).  

    Keri Culhane

    Clinical Nurse Educator

    CHAP

    Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.

    Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.

    Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.

    • Register
      • Early bird pricing available!
      • General - $499
      • Partner - $499
      • Consultant - $499
      • Regular Price after 04/20/2024 2:59 AM
      • General - $549
      • Partner - $549
      • Consultant - $549
    • More Information
  • Includes Multiple Live Events. The next is on 05/01/2024 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Wednesday, May 1, 2024: 10:00 am - 5:00 pm Eastern Time (On Wednesday, Hospice Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
    • Thursday, May 2, 2024: 10:00 am - 4:15pm Eastern Time

    OUTCOME

    • 11.25 CE credits for Home Health (Attendance for both days is required to obtain the Home Health CE contact hours)
    • Note: Attendees who attend both Home Health and Hospice will obtain a total of 18.5 CE contact hours for the three days

     PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 3/29/24!
    • Regular Price:  $549 (after 3/29/24)
    • Attend BOTH Accreditation Intensives (Hospice & Home Health) and receive $299 off your total price! Email education@chapinc.org for the promo code!

    If you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    image

    This event has 11.25 CE for Nursing Professionals (or 18.5 for those attending both hospice and home health)

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Criteria for successful completion includes attendance of all scheduled sessions, participation in engagement activities, and completion of an evaluation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. 

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

     There are no conflicts of interest for any individual in a position to control content for this activity.

     How to obtain CE contact hours:

     Criteria for successful completion includes attendance at the entire event (both days), participation in engagement activities, and completion of an evaluation.

    Keri Culhane

    Clinical Nurse Educator

    CHAP

    Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.

    Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.

    Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.

  • Includes a Live Web Event on 04/30/2024 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. 

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    The event will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Tuesday, April 30, 2024: 10:00 am - 5:30 pm Eastern Time
    • Wednesday, May 1, 2024: 10:00 am - 5:00 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)

    OUTCOME

    • 12.5 CE credits for Hospice (Attendance for both days is required to obtain the Home Health CE contact hours)
    • Note: Attendees participating in both the Hospice and Home Health Intensive will receive a total of 18.5 CE contact hours. 

     PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 3/29/24!
    • Regular Price: $549 (after 3/29/24)
    • Attend BOTH Accreditation Intensives (Hospice & Home Health) and receive $299 off your total price! Email education@chapinc.org for the promo code!

    If you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 


    image

    This event has 12.5 CE for Nursing Professionals 

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Criteria for successful completion includes attendance of all scheduled sessions, participation in engagement activities, and completion of an evaluation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. 

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

     There are no conflicts of interest for any individual in a position to control content for this activity.

     How to obtain CE contact hours:

     Criteria for successful completion includes attendance at the entire event (both days), participation in engagement activities, and completion of an evaluation.


    Keri Culhane

    Clinical Nurse Educator

    CHAP

    Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.

    Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.

    Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.

  • CLICK TO DOWNLOAD. The CHAP Standards of Excellence are designed for an organization that provides pharmacy services directly to consumers in any setting, including ancillary or long-term care facilities.

    CHAP Pharmacy Standards of Excellence are designed for pharmacy providers to recommend and dispense safe, reliable and effective medicine and treatments.
    These professionals serve their communities in a variety of settings, including independent, community-based pharmacies; through mail order or online; or within hospitals and long-term care facilities.

    Updated 2024

    Their services are invaluable within the community. These providers not only fill prescriptions, but also oversee medication management and responses for prescribed medications.

    Pharmacies are integral to the health of a community. They need a partner that is likewise connected to home and community-based health care services.

  • Resources and learning module for AFCH in Home Care

    Resources and learning module for AFCH in Home Care

    • Age-Friendly Care at Home, Home Care Standards
    • Age-Friendly Care at Home, Home Care Learning Module (43m)
    • Age-Friendly Care at Home, Defined (for Home Care) Informational Flyer
    • Age-Friendly Care at Home Client Communication Form
    • Age-Friendly Care at Home Client Communication Form - Staff Instructions (written)
    • Age-Friendly Care at Home Client Communication Form - Staff Instructions (video 9m)
    • Age-Friendly Care at Home Client Communication Form - Client Instructions (written)
    • Age-Friendly Care at Home Client Communication Form - Client Instructions (video 9m)


    Use the links below to access additional resources for AFCH: 

    Getting Certified Webinar

    Additional Age-Friendly Care at Home learning modules

    Community Grand Rounds - An Inconvenient Care

  • Recorded On: 01/17/2024

    Join us for an informative and practical webinar presentation on the top three problematic infection prevention and control topics for home-based care providers. These topics include hand hygiene, bag technique, cleaning and disinfection... and more. Learn how to prevent common survey findings and empower your staff with the knowledge necessary to implement evidence-based care in the home setting.

    Join us for an informative and practical webinar presentation on the top three problematic infection prevention and control topics for home-based care providers. These topics include hand hygiene, bag technique, cleaning and disinfection... and more. Learn how to prevent common survey findings and empower your staff with the knowledge necessary to implement evidence-based care in the home setting.

    Key Highlights:

    • In-Depth Strategies: Learn about comprehensive infection prevention and control strategies. Discover how to safeguard not only yourself but also others in the home environment from the transmission of potentially harmful organisms.
    • Tackling Common Challenges: Gain insights into the typical problems faced in home care settings. Understand how to navigate and overcome these infection prevention and control challenges with ease.
    • Preparation for Surveys: Equip yourself with the necessary know-how to successfully prepare for surveys by CMS (Centers for Medicare & Medicaid Services) or accrediting organizations. This knowledge is vital for ensuring compliance and maintaining high standards of care.

    Don't miss this chance to begin the new year with the right knowledge and tools to ensure the best practices in infection prevention and control at home. 

    The information presented is current as of the date recorded (1/17/24).

    Mary McGoldrick, MS, RN, CRNI, FAAN

    Consultant

    Home Health Systems, Inc

    Mary McGoldrick has been a Home Care and Hospice Consultant for Home Health Systems, Inc. since 1989 and a pioneer in infection prevention and control in home care and hospice for over 25 years, with seminal works published in the field of infection prevention and control in the home health, home care, and hospice settings. Mary began her home care career as a home health aide over 40 years ago. Since that time, she has served in a myriad of home care clinical, management, and executive-level positions, including a hospice volunteer. Additionally, she served as a home care and hospice surveyor for The Joint Commission for 12 years.

    In October 2021, Mary was inducted into the American Academy of Nursing for developing the infection prevention and control guidelines and standards from which home health care and hospice providers practice and are used by state regulators, accrediting organizations, professional associations, and researchers worldwide. These guidelines were originally published in the Association for Professionals in Infection Control and Epidemiology’s (APIC) Infection Control in Home Care and Hospice and updated in the second edition. Ms. McGoldrick has also published other books, chapters, and numerous journal articles on the topic, including the “CHAP Verified” Home Care Infection Prevention and Control Program™️.

    As a member of the joint CDC HICPAC and APIC committee, Ms. McGoldrick collaborated on the first set of infection surveillance definitions for home health and home hospice providers. In addition, she served on committees for two national accrediting organizations (CHAP and TJC) to update their infection prevention and control accreditation standards, which have been implemented by home care providers throughout the United States. Ms. McGoldrick is a frequently invited speaker on infection prevention and control topics and has provided education to tens of thousands of home care providers nationally and internationally. Ms. McGoldrick is considered a “go-to” expert for education and support for in-home infection prevention and control-related topics.