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Includes Multiple Live Events. The next is on 12/05/2023 at 10:00 AM (EST)
CHAP operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.
This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Hospice industry and has a tailored approach to increasing agency success. Facilitated in part by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance! This workshop is open to everyone working in the hospice industry or wanting to get into the industry.
Attendees will:
- Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role
- Understand and implement quality improvement metrics
- Evaluate leadership skills and apply new knowledge in day-to-day activities
- Analyze workforce management needs and employee engagement tactics
- Apply fiscal management skills
- Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits and/or 18.25 Administrator Continuing Education Participation Hours*.
This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
Workshop Dates/Times:
- Tuesday, December 5 - 10:00am-6:00pm ET
- Wednesday, December 6 - 10:00am-6:00pm ET
- Thursday, December 7 - 10:00am-2:00pm ET
- Location: Virtual Live Event
PRICING
- CHAP Partner: (Reg. $2199) Early Bird Partner price $1899! (ends 10/27)
- Non-CHAP Partner: (Reg. $2499) Early Bird price $2099! (ends 10/27)
Register now - our workshops are small and space is LIMITED. All participants must register by 11/27 to receive course materials by mail in advance of the workshop. Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
If you have additional questions, please email education@chapinc.org
*Career certification is valid for three years. Please see CE Information tab for details on Administrator and Nursing Continuing Education approvals, disclosures, and criteria.
*As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.
Disclosures/Conflict of Interest
There are no conflicts of interest for any individual in a position to control content for this activity.
Nursing
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.
Administrators
This program has been approved for Continuing Education for 18.25 total participant hours by NAB/NCERS - Approval #20240828-18.25-A94123-IN. For NAB Continuing Education hours, CHAP will need your NAB ID to record your attendance. Register and set up your NAB CE Registry at https://nabweb.org. For any questions, please contact CHAP at education@chapinc.org or ask your CHAP workshop facilitators. Administrators may email cecomments@nabweb.com to provide feedback directly to NAB.
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
How to obtain CE contact hours
Criteria for successful completion includes attendance at the entire event (3 days); participation in hands-on activities, a post-test score of 80% or better, and completion of an evaluation.
Jennifer Kennedy
Vice President of Quality and Standards
CHAP - Community Health Accreditation Partner
Dr.Jennifer Kennedy will lead all performance improvement activities at CHAP usingtargeted indicators of patient-centered performance and care. In addition, shewill also design, revise, and develop our CHAP Standards of Excellence.
In herprevious role, she has served as the Senior Director of Quality &Regulatory for the National Hospice & Palliative Care Organization and hasbeen with the organization since 2006. She has more than 35 years of experienceas a leader and nurse in diverse healthcare settings and has worked in hospiceand palliative care for the last 20+ years.
She has a doctoral degreein health care education and policy, a dual master’s degree in health educationand case management, a bachelor’s degree in nursing, and is a certifiedhealthcare compliance professional.
Jennifer led the NHPCOhospice quality team and interacted with CMS and their contractors related tohospice regulatory and quality issues. She is also a member of the ANA’snational palliative nursing task group and has been honored by the UK’s St.Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative CareNursing Project.
“Our patient-centered,partner-focused philosophy is most important at the intersection of our qualityimprovement implementation and research, and our standards of excellence. Weare excited to add Dr. Kennedy to the team and know that her leadership and experiencewill enable us to continue to advance quality patient-centered care.” – NathanJ. DeGodt, President & CEO
Jennifer serves as facultyat national and state conferences, writes articles for the trade journals,contributes to and reviews health care publisher materials, and develops educationand resources for hospice and palliative care providers. She also teachesGraduate Health Care Administration courses at the university level.
Bill Taylor
CPA
Bill Taylor is a North Carolina based CPA who learned Hospice and Home Health at MVI where he led the consulting division for many years. He started his professional life as Journalism major at the University of Tennessee and later gravitated toward accounting after running a newspaper plant for several years. Semi-retired, Bill now does the occasional project for MVI, processes Medicare Cost Reports and teaches for CHAP.
Bill also serves on the NHPCO Finance and IT Steering Committee.
Denise Stanford, MS, SHRM-CP
Executive Director
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
Jan Sweat
VP, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
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Register
- Early bird pricing available!
- General - $2,199
- Partner - $1,899
- Consultant - $1,899
- Regular Price after 10/27/2023 11:59 PM
- General - $2,499
- Partner - $2,099
- Consultant - $2,099
- More Information
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Includes a Live In-Person Event on 10/24/2023 at 8:30 AM (EDT)
Our sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage. General price: $2499 (early bird $2199), Partner price: $2099 (early bird $1899)
This two-and-a-half-day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Certified Healthcare Sales Professional© (CHSP©).
BY ATTENDING PEOPLE WILL LEARN:
- Understand Industry Innovations and related regulations
- Effectively demonstrate Sales Model
- Articulate an effective value proposition that inspires action
- Effectively handle referral objections
- Build long lasting value-based trust with referrals sources
DATES:
- Tuesday, October 24 - 8:30-5:00pm
- Wednesday, October 25 - 8:30-5:00pm
- Thursday, October 26 - 8:30-12:00pm
LOCATION: CHAP Home Office - Arlington, VA
*Attendance all days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification. Professional certification is valid for 3 years.
PRICING:
- CHAP Partner: (Reg. $2099) Early Bird Partner price $1899 (ends 09/22)
- Non-CHAP Partner: (Reg. $2499) Early Bird Partner price $2199 (ends 09/22)
OUTCOMES:
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.
If you are a CHAP accreditation customer with a General access account, or if you would like to send three or more people from one agency, or if you would like to attend multiple events - please email us at education@chapinc.org for a discount on registration!
This Hyatt hotel is located just 0.9 miles from the office (about a 15 min walk): Arlington Hotel Near Washington Monuments | Hyatt Centric Arlington
Member rates are $332/nt
Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. This hotel is nearly sold out for the event dates!
Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP
The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.
Great local shopping:
Beautiful neighborhood:
Great outdoor space right outside of the office:
Click here for a list of the 10 Best Local Restaurants
Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.
Or take a 30-40 min Metro ride for around $3
Jan Sweat
VP, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
Daniel Stephens
SVP, Center for Excellence
CHAP - Community Health Accreditation Partner, Center for Excellence
Daniel Stephens found his purpose in helping community-based healthcare advocates increase their impact and ability to help more patients receive care. Daniel is passionate about helping healthcare leaders grow their businesses and advance their mission through strategy, innovation, and efficiency.
He specializes in business development leadership and sales experience in the healthcare industry with a focus on DME/respiratory, home infusion, home health, hospice, and palliative care. Prior to joining the CHAP team, Daniel led a large sales team across 15 states to quadruple annual revenue. His role is essential to CEF’s unique approach to business development, ensuring that the pursuit of new business is strategic, qualified, and ethical. He crafts strategy and plans that set the standard for excellence across industries. As a leader and a coach at CFE we value his ability to turn questions into opportunities for growth.
Daniel is compassionate and loves to laugh. You can see this in his efforts to engage youth and make learning fun in his volunteer roles at his church. He enjoys playing guitar and loves sharing the joy of music with his two sons.
There are no conflicts of interest.
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Register
- General - $2,499
- Partner - $2,099
- Consultant - $2,099
- More Information
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Includes Multiple Live Events. The next is on 10/04/2023 at 10:00 AM (EDT)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.
This event is for all of our customers regardless of what stage you are in of the accreditation process. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
Both events will focus on:
- The accreditation process
- The CHAP accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
- Wednesday, October 4th - 10:00-5:00pm ET
- Thursday, October 5th - 10:00-5:00pm ET
Location: Virtual
Attendance for both days is required to obtain the Home Health CE contact hours.
OUTCOME
- 11.25 CE credits for Home Health
- Note: Attendees who attend both Home Health and Hospice will obtain a total of 18.5 CE contact hours for the three days.
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 9/8!
- Regular Price: $549 (after 9/8)
- Attend BOTH Accreditation Intensives (Hospice & Home Health) and receive $299 off your total price! Email education@chapinc.org for the promo code!
If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org.
This event has 11.25 CE for Nursing Professionals (or 18.5 for those attending both hospice and home health)
Disclosure/Conflict of Interest
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Criteria for successful completion includes attendance of all scheduled sessions, participation in engagement activities, and completion of an evaluation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process.
This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
There are no conflicts of interest for any individual in a position to control content for this activity.
How to obtain CE contact hours:
Criteria for successful completion includes attendance at the entire event (both days), participation in engagement activities, and completion of an evaluation.
Keri Culhane
Clinical Nurse Educator
CHAP
Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.
Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.
Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.
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Register
- General - $549
- Partner - $549
- Consultant - $549
- More Information
-
Includes Multiple Live Events. The next is on 10/03/2023 at 10:00 AM (EDT)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.
This event is for all of our customers regardless of what stage you are in of the accreditation process. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
The event will focus on:
- The accreditation process
- The CHAP accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
- Tuesday, October 3rd - 10:00-5:00pm ET
- Wednesday, October 4th - 10:00-5:00pm ET (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
Location: Virtual
Attendance for both days is required to obtain the Hospice CE contact hours
OUTCOME
- 12.5 CE credits for Hospice
- Note: Attendees participating in both the Hospice and Home Health Intensive will receive a total of 18.5 CE contact hours.
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 9/8!
- Regular Price: $549 (after 9/8)
- Attend BOTH Accreditation Intensives (Hospice & Home Health) and receive $299 off your total price! Email education@chapinc.org for the promo code!
If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org.
This event has 12.5 CE for Nursing Professionals
Disclosure/Conflict of Interest
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Criteria for successful completion includes attendance of all scheduled sessions, participation in engagement activities, and completion of an evaluation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Participating in this workshop does not guarantee the outcome of the accreditation process. The content will help participants understand the accreditation process, learn common areas of deficiencies, understand how to comply with the most commonly cited standards, and utilize and implement the QAPI process.
This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
There are no conflicts of interest for any individual in a position to control content for this activity.
How to obtain CE contact hours
Criteria for successful completion include:
Attendance at the entire event (both days)
Participation in engagement activities
Completion of an evaluation.
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Register
- General - $549
- Partner - $549
- Consultant - $549
- More Information
-
Includes Multiple Live Events. The next is on 09/27/2023 at 10:00 AM (EDT)
CHAP is happy to offer a DMEPOS accreditation intensive allowing customers to learn about the CHAP DMEPOS standards and processes and provide consultants the opportunity to become DMEPOS certified. For consultants, this training will help prepare you to work with customers and guide them through the process of becoming accredited. A post-workshop exam is required to become certified (passing score of 80% is required).
This session is intended for all CHAP DMEPOS accredited agencies or those who wish to learn about CHAP Standards of Excellence for DMEPOS. This one-and-a-half-day workshop will provide an overview of the CHAP standards for DMEPOS, the most frequent citations in each area, and tips to deal with these challenges. An additional recorded component related to Custom Fabricated and Custom Fitted Orthoses, Prosthetic Devices, External Breast Protheses, Therapeutic Shoes and Inserts, and their Accessories and Supplies; Custom-Made Somatic, Ocular and Facial Prostheses will be available for those who it pertains to.
This is an interactive and engaging virtual learning opportunity!
Objectives
The attendee will be educated on:
- The format of the DMEPOS Standards of Excellence
- An overview of the Standards in each of the 8 Key Performance Areas
- The top deficiencies in each the 8 Key Performance Areas
- Tips for Success to handle the top deficiencies
- Engagement activities to reinforce knowledge
Outcomes – This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000
CHAP Certified Consultants – completion of this DMEPOS Accreditation Intensive Workshop and the DMEPOS Consultant Certification Test with a passing score (80% min) will allow the consultant to include DMEPOS consulting to their CHAP consultant page.
Live Virtual Event:
- Wednesday, September 27, 10:00-5:00 Eastern Time
- Thursday, September 28, 10:00-2:45 pm Eastern Time
Speakers
- Bobbie Warner RN, BSN CFE Senior Program Manager
- Shannon Dorsey–Dunlap MBA, LRTR, NHA CHAP Director of Accreditation
PRICING
- CHAP Partner Early Bird: $349 (current customer or consultant)
- Non-CHAP Partner Early Bird: $399
- Price increases to $499 on 09/09/23
Bobbie Warner BSN, RN
Senior Program Manager, CHAP CFE
Community Health Accreditation Partner
Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.
Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020.
She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.
Shannon Dorsey-Dunlap
CHAP Director of Accreditation
Community Health Accreditation Partner
Shannon Dorsey-Dunlap is a healthcare professional with 29 years of experience. She is a licensed, registered Respiratory Therapist and a licensed Nursing Home Administrator, with a Masters of Business Administration.
Prior to joining CHAP, Shannon dedicated her career to the Home Health, Skilled Nursing, and DME (Durable Medical Equipment) industries. During this time, she held leadership positions including Administrator, Vice President of Compliance and Risk Management, Vice President of Operations, General Manager, and Regional Quality Improvement Manager. She has also served as a field surveyor for The Joint Commission.
While serving in a compliance role, Shannon obtained multiple certifications including: HealthCare Compliance (CHC), Corporate Compliance and Ethics (CCEP), Healthcare Privacy Compliance (CHPC), and Home Care Specialist Compliance (HCS-C).
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Register
- General - $499
- Partner - $499
- Consultant - $499
- More Information
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CHAP is happy to offer consultants the opportunity to become Home Care certified. This training will help prepare you to work with customers and guide them through the process of becoming accredited. A post workshop exam is required to become certified (passing score of 80% is required).
This virtual training will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved organizational compliance. If you are looking to leverage your home care experience, become a CHAP Certified Home Care Consultant! This service line was previously known as private duty and includes both skilled and non-skilled private duty services.
This event is for all consultants to assist customers regardless of what stage they are in the accreditation process.
The attendee will be educated on:
- The format for the Home Care Standards of Excellence
- An overview of the Standards in each of the 8 Key Performance Areas
- The top deficiencies in each the 8 Key Performance Areas
- Tips for Success to handle the top deficiencies
- Engagement activities to reinforce knowledge
*Continuing Education credits pending approval
This is an interactive and engaging virtual learning opportunity for those that wish to become CHAP Home Care consultants!
Live Virtual Event:
- Tuesday, September 12, 2023 - 10:00 - 5:15 pm Eastern Time
PRICING
- CHAP Partner Early Bird: $299
- Non-CHAP Partner Early Bird: $349
- Price increases to $499 on 08/26/23
*A pre-recorded session for NJ providers is included as an optional component for registered participants
Bobbie Warner BSN, RN
Senior Program Manager, CHAP CFE
Community Health Accreditation Partner
Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.
Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020.
She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.
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Register
- General - $499
- Partner - $499
- Consultant - $499
- More Information
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CHAP is happy to offer our Home Care customers an Accreditation Intensive. This is a great training for all of our Home Care (Private Duty) customers regardless of what stage you are in of the accreditation process.
This session is intended for all CHAP Home Care accredited agencies or those who wish to learn about CHAP Standards of Excellence for Home Care. The four-hour session will provide an overview of the CHAP standards for Home Care, the most frequent citations in each area, and tips to deal with these challenges. This service line was previously known as private duty and includes both skilled and non-skilled private duty services.
This event is for all of our customers regardless of what stage you are in of the accreditation process.
The attendee will be educated on:
- The format for the Home Care Standards of Excellence
- An overview of the Standards in each of the 8 Key Performance Areas
- The top deficiencies in each of the 8 Key Performance Areas
- Tips for Success to handle the top deficiencies
- Engagement activities to reinforce knowledge
*Continuing Education credits pending approval
This is an interactive and engaging virtual learning opportunity for our CHAP Home Care Accreditation customers!
Live Virtual Event:
- Thursday, September 14, 2023 - 10:00 - 5:30 pm Eastern Time
PRICING
- CHAP Partner Early Bird: $299
- Non-CHAP Partner Early Bird: $349
- Price increases to $499 on 08/26/23
*A pre-recorded session for NJ providers is included as an optional component for registered participants
Bobbie Warner BSN, RN
Senior Program Manager, CHAP CFE
Community Health Accreditation Partner
Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.
Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020.
She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.
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Register
- General - $499
- Partner - $499
- Consultant - $499
- More Information
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Better understand and navigate CHAP’s accreditation process.
We know that the better the accreditation process, the more quickly you can continue the level of care that’s so important to your mission. We strive to minimize the disruption to your business and streamline the time commitment so you can focus on what matters most.
Download this FREE PDF to better understand and navigate CHAP’s accreditation process.
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Register
- General - Free!
- Partner - Free!
- Consultant - Free!
- Staff - Free!
- More Information
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For the first time in 14 years, HCP's Annual HCP Benchmarking Report is expanding its research to include Home Care, Home Health, and Hospice—which means we’ve got triple the data for you to benchmark your organization against the industry.
CHAP is excited to partner with Home Care Pulse (HCP) to bring you this informational recorded webinar about their expanded benchmarking report.
Featuring over 200 pages of insights and benchmarks with comparisons by demographics such as geographic region, revenue range, years in business, and population served, we're bringing you data-driven growth strategies you can't afford to miss if you work in the post-acute care industry.
Learning Objectives:
- Uncover the top 8 industry patterns, trends, opportunities, and threats facing the industry in 2023
- Make data-driven business decisions with the top findings, specifically for home health and hospice, on recruitment and retention, sales and marketing, training, DEIB, operations, and customer and employee experience
- Learn how to apply each finding to your organization on your mission to recruit, train, and retain long-term employees and patients/clients
Join Josh Kondik, HCP’s VP of Sales for a sneak peek into the most coveted data for home health and hospice business owners and operators across the nation.
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- General - Free!
- Partner - Free!
- Consultant - Free!
- Staff - Free!
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CLICK TO DOWNLOAD Home Health Standards applicable to all home health agencies and Medicaid home health providers in states that require compliance with the Medicare Home Health Conditions of Participation
Note: Version 4.0.0 differs from version 3.0.1 to remove standards related to COVID-19 vaccination mandate that CMS has expired.
The CHAP Standards of Excellence framework has been redesigned to support a customized approach to accreditation that focuses on the specific types of care and services provided by each organization. In addition, the content of the CHAP Standards of Excellence has been updated to better reflect current practices in quality improvement and the home care industry.
The CHAP Standards of Excellence were effective January 13, 2018 with the most recent revision occurring in July of 2023
These standards also apply to Medicaid home care providers seeking initial or renewed accreditation in states that require compliance with the Medicare home health CoPs.
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Register
- General - Free!
- Partner - Free!
- Consultant - Free!
- Staff - Free!
- More Information
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Register