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  • Includes a Live In-Person Event on 02/28/2023 at 8:00 AM (PST)

    The Center for Excellence operation certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success.  

    Attendees will:

    • Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Home Health Professional Operator© (CHHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Feb. 28 - 8:30-5:00pm
    • Wednesday, March. 1 - 8:30-5:00pm
    • Thursday, March. 2 - 8:30-12:00pm
    • Location: CHAP Office - 448 W Market Street, Suite 101, San Diego, CA 92101

     PRICING

    • CHAP Partner: (Reg. $2199) Early Bird Partner price $1899! (ends 01/20)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2099! (ends 01/20)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    In order to receive 18 contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    image

    Here are a few hotels where we have a negotiated rate:

    Manchester Grand Hyatt (right across the street from training space): Click Here for Reservations - input the CHAP CR number 170660 under the “Corporate or Group Code”  at booking.

    Hotel Indigo: Click Here for Reservations

    Hampton Inn-San Diego: (619) 233-8408 - Call to set-up a reservation please say you are attending a CHAP event to get our discounted rate


    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image

    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

    Jan Sweat

    VP, Learning Solutions

    Community Health Accreditation Partner

    Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

    Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

    There are no conflicts of interests. 

    Bobbie Warner BSN, RN

    Senior Program Manager, CHAP CFE

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020. 

    She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.


    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 01/21/2023 1:59 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes a Live In-Person Event on 02/07/2023 at 8:00 AM (PST)

    The Center for Excellence operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the hospice industry and has a tailored approach to increasing agency success.  Facilitated by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance!

    Attendees will:

    • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Identify trends & best practices in workforce management 
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Feb. 7 - 8:30-5:00pm
    • Wednesday, Feb. 8 - 8:30-5:00pm
    • Thursday, Feb. 9 - 8:30-12:00pm
    • Location: CHAP Office - 448 W Market Street, Suite 101, San Diego, CA 92101

     PRICING

    • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899! (ends 12/30)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2199! (ends 12/30)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (3 days); participation in hands on activities, a post-test score of 80% or better and completion of an evaluation.

    There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    imageimage

    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image





    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

    Jennifer Kennedy

    Vice President of Quality and Standards

    Community Health Accreditation Partner

    Dr.Jennifer Kennedy will lead all performance improvement activities at CHAP usingtargeted indicators of patient-centered performance and care. In addition, shewill also design, revise, and develop our CHAP Standards of Excellence.

    In herprevious role, she has served as the Senior Director of Quality &Regulatory for the National Hospice & Palliative Care Organization and hasbeen with the organization since 2006. She has more than 35 years of experienceas a leader and nurse in diverse healthcare settings and has worked in hospiceand palliative care for the last 20+ years.

    She has a doctoral degreein health care education and policy, a dual master’s degree in health educationand case management, a bachelor’s degree in nursing, and is a certifiedhealthcare compliance professional.

    Jennifer led the NHPCOhospice quality team and interacted with CMS and their contractors related tohospice regulatory and quality issues. She is also a member of the ANA’snational palliative nursing task group and has been honored by the UK’s St.Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative CareNursing Project.

    “Our patient-centered,partner-focused philosophy is most important at the intersection of our qualityimprovement implementation and research, and our standards of excellence. Weare excited to add Dr. Kennedy to the team and know that her leadership and experiencewill enable us to continue to advance quality patient-centered care.” – NathanJ. DeGodt, President & CEO

    Jennifer serves as facultyat national and state conferences, writes articles for the trade journals,contributes to and reviews health care publisher materials, and develops educationand resources for hospice and palliative care providers. She also teachesGraduate Health Care Administration courses at the university level.

    Jan Sweat

    VP, Learning Solutions

    Community Health Accreditation Partner

    Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

    Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

    There are no conflicts of interests. 

    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 12/31/2022 1:59 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes a Live In-Person Event on 01/26/2023 at 8:30 AM (PST)

    CHAP is excited to offer our customers a West Coast option for our Accreditation Intensive! This event is for all of our customers regardless of what stage you are in of the accreditation process.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

    This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    • Thursday, Jan.26 - 8:30-5:00pm 
    • Friday, Jan. 27 - 8:30-4:00pm 

    Location: San Diego CHAP Office - 448 W Market Street, Suite 101, San Diego, CA 92101

    Attendance of both days is required for CE's contact hours for Home health

    OUTCOME

    • 12 CE credits for Home Health
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, and submit an evaluation.
    • Note: Attendees who attend both Home Health and Hospice will obtain a total of 18.25 CE contact hours for the three days.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 12/16)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 12/16)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    image

    11.25 nursing contact hours

    There are abundant hotel options in the downtown San Diego area, many within 0.5 miles of the training site.

    We have a negotiated price with Horton Grand Hotel, which is in easy walking distance at 0.5 miles away in the Gaslamp Quarter of downtown San Diego. Rates are $130 (M-Th), $175 (F-Su).

    Click here for more information about the hotel: https://www.hortongrand.com/

    Call hotel directly for CHAP Inc negotiated rate: 619-727-4000

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    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

    image

    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

    image

    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - $499
      • Regular Price after 12/17/2022 1:59 AM
      • General - $899
      • Partner - $699
      • Consultant - $699
    • More Information
  • Includes Multiple Live Events. The next is on 12/06/2022 at 10:30 AM (EST)

    The Center for Excellence operation certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success.  

    Attendees will:

    • Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Home Health Professional Operator© (CHHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Dec. 6 - 8:30-5:00pm
    • Wednesday, Dec. 7 - 8:30-5:00pm
    • Thursday, Dec. 8 - 8:30-12:00pm
    • Location: Virtual - Live Event

     PRICING

    • CHAP Partner: (Reg. $2199) Early Bird Partner price $1899! (ends 10/28)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2099! (ends 10/28)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    In order to receive 18 contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    Bobbie Warner BSN, RN

    Senior Program Manager, CHAP CFE

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020. 

    She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.


    Jan Sweat

    VP, Learning Solutions

    Community Health Accreditation Partner

    Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

    Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

    There are no conflicts of interests. 

    • Register
      • Early bird pricing available!
      • General - $2,199
      • Partner - $1,899
      • Consultant - $1,899
      • Regular Price after 10/29/2022 2:59 AM
      • General - $2,499
      • Partner - $2,099
      • Consultant - $2,099
    • More Information
  • Includes Multiple Live Events. The next is on 11/16/2022 at 10:00 AM (EST)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.

    This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    • Wednesday, Nov.16 - 10:00-5:00pm EST
    • Thursday, Nov. 17 - 10:00-5:00pm EST

    Location: Virtual

    Attendance of both days is required for CE's contact hours for Home health

    OUTCOME

    • 12 CE credits for Home Health
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, and submit an evaluation.
    • Note: Attendees who attend both Home Health and Hospice will obtain a total of 18.25 CE contact hours for the three days.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 10/07)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 10/07)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 

    image

    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion includes attendance at the entire event (both days); participation in hands on activities, and completion of an evaluation.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

     There are no conflicts of interest for any individual in a position to control content for this activity.

     How to obtain CE contact hours:

     Criteria for successful completion includes attendance at the entire event (both days), participation in engagement activities, and completion of an evaluation.

    Bobbie Warner BSN, RN

    Senior Program Manager, CHAP CFE

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020. 

    She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - $499
      • Regular Price after 10/08/2022 4:59 AM
      • General - $799
      • Partner - $599
      • Consultant - $599
    • More Information
  • Includes Multiple Live Events. The next is on 11/15/2022 at 10:00 AM (EST)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage you are in of the accreditation process. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. 

    This event is for all of our customers regardless of what stage you are in of the accreditation process. 

    The event will focus on: 

    • The accreditation process 
    • The CHAP accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    • Tuesday, Nov. 15 - 10:00-5:00pm EST
    • Wednesday, Nov. 16 - 10:00-5:00pm EST (On Wednesday, Home Health Participants will be joining also to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)

    Location: Virtual

    Attendance for both days is required to obtain the Hospice CE contact hours

    OUTCOME

    • 13 CE credits for Hospice
    • This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities,  and submit an evaluation.
    • Note: Attendees participating in both the Hospice and Home Health Intensive will receive a total of 18.25 CE contact hours.

     PRICING

    • CHAP Partner: (Reg. $599) Early Bird Partner price $499! (ends 10/07)
    • Non-CHAP Partner: (Reg. $799) Early Bird price $699! (ends 10/07)

    If you are a CHAP accreditation customer with a General access account, or if you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! education@chapinc.org. Email us with any questions.

    *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact Amanda Satulovsky at amanda.satulovsky@chapinc.org. 


    image

    This event has 12 CE for Nursing Professionals

    Disclosure/Conflict of Interest

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion include:

    • Attendance at the entire event (both days).
    • Participation in hands-on activities.
    • Completion of an evaluation.

     

    Participating in this workshop does not guarantee the outcome of the accreditation process. The content will help participants understand the accreditation process, learn common areas of deficiencies, understand how to comply with the most commonly cited standards, and utilize and implement the QAPI process.

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

    There are no conflicts of interest for any individual in a position to control content for this activity.

    How to obtain CE contact hours

    Criteria for successful completion include:

    Attendance at the entire event (both days)

    Participation in engagement activities

    Completion of an evaluation.


    Bobbie Warner BSN, RN

    Senior Program Manager, CHAP CFE

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020. 

    She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.


    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $499
      • Consultant - $499
      • Regular Price after 10/08/2022 5:59 AM
      • General - $799
      • Partner - $599
      • Consultant - $599
    • More Information
  • Includes a Live In-Person Event on 10/25/2022 at 8:30 AM (EDT)

    The Center for Excellence operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Hospice industry and has a tailored approach to increasing agency success.  

    Attendees will:

    • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Analyze HR related policies and ensure they meet required standards
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits*. 

    Workshop Dates/Times:

    • Tuesday, Oct. 25 - 8:30-5:00pm
    • Wednesday, Oct. 26 - 8:30-5:00pm
    • Thursday, Oct. 27 - 8:30-12:00pm
    • Location: CHAP Office - Arlington, VA

     PRICING

    • CHAP Partner: (Reg. $2199) Early Bird Partner price $1899! (ends 09/17)
    • Non-CHAP Partner: (Reg. $2499) Early Bird price $2099! (ends 09/17)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

    If you have additional questions, please email education@chapinc.org

    *Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

    18 CE's approved by the Virginia Nurses Association.

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

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    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

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    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

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    Beautiful neighborhood:

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    Great outdoor space right outside of the office:

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    Click here for a list of the 10 Best Local Restaurants

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    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

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    Or take a 30-40 min Metro ride for around $3

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  • Includes Multiple Live Events. The next is on 10/05/2022 at 1:00 PM (EDT)

    The newest OASIS version, OASIS-E, will be a big change for Home Health clinicians. Now is the perfect time to introduce your agency staff to these new data elements. Join us as we review the new and changing OASIS-E items and their related guidance, which takes effect January 1, 2023.

    OASIS – E Webinar Series

    The newest OASIS version, OASIS-E, will be a big change for Home Health clinicians. Now is the perfect time to introduce your agency staff to these new data elements. Join us as we review the new and changing OASIS-E items and their related guidance, which takes effect January 1, 2023.

    Session 1: 9/7, 1:00-2:00PM Eastern – Overview of the OASIS-E Tool 

    This session will review the new OASIS-E tool with attention to the significant changes related to the restructuring of the assessment, new elements introduced to meet standardized patient assessment data elements, and new assessments to evaluate mental status, mood, and behavior.

     Session 2: 9/21, 1:00-2:00PM Eastern – Importance of Functional Gains 

    This session will review the OASIS-E tool functional, falls, and pain assessment items emphasizing the importance of accurate assessment utilizing key rules, conventions, and response-specific instructions.

    Session 3: 10/5, 1:00-2:00PM Eastern – Medication Reconciliation Importance 

    This session will review the Medication Reconciliation and Transfer of Health assessment items on the OASIS–E tool with tips for successful patient management.

    Session 4: 10/26, 1:00-2:00PM Eastern – Summary and Baseline Scoring 

    In this session, we will summarize the items discussed and share strategies for success with the OASIS – E tool.

    All sessions will be moderated by Bobbie Warner, BSN, RN, CHAP CFE Senior Program Manager 

    Each session will be recorded and available for viewing all for paid participants.

    Cost:

    • $200 - Regular price
    • $150 - CHAP Partners


    Leigh Massey

    JD RN WOCN CHC CHPC

    Maxwell Healthcare Associates

    Leigh Massey is a Registered Nurse with a passion for quality-of-care delivery in home health. A seasoned healthcare professional with a quest towards life-long learning, she has obtained certifications in home health and wound care. Leigh also has a Doctor of Jurisprudence with a concentration in Health Law, and subsequently earned certifications in Risk Management, Compliance and HIPAA Privacy. Her focus is to help make home health operations more compliant, flow more efficiently and ensure patient safety and best practices.

    Joanna "Jodi" Bourdin

    PT, COS-C

    Maxwell Healthcare Associates

    Jodi has maintained a Certificate for OASIS Specialist-Clinical (COS-C) designation since 2007 and has been a consultant for Maxwell Healthcare Associates since 2018.

    She has been a physical therapist for over 28 years, with experience in home health, hospice, acute care, outpatient services, and as a supervisor at a skilled nursing facility.  She elected to make in home health services her professional career choice early on and has been a clinical staff educator and OASIS instructor since 2004. 

    Jodi is known for her ability to take difficult topics and make them easy to understand, utilizing her communication skills in a manner that is fun and engaging, while at the same time remaining audience appropriate.

    She is knowledgeable in both home health and hospice regulation compliance and has experience in quality review of policies, procedures, guidance materials, and other educational resources.  With an extensive knowledge of point of care home health and hospice software, she specializes in forms creation and revision for electronic documentation applications.  Jodi utilizes her experience, as well as her B.A. in English, to assist agencies with regulatory requirement updates and forms revisions to help ensure efficiency and accuracy with clinical documentation.

    Kimberly Mulquin-Shumway

    MSN, MBA, RN, CPHQ, DNS-CT, LSSMBB

    Maxwell Healthcare Associates

    Kim brings 30+ years of professional healthcare experience, specializing in quality improvement, patient safety, risk management, and infection control. Her development of leadership programs, patient-centered care awareness, compliance accountability, and reimbursement maximization strategies, has enabled organizations to achieve Joint Commission, NCQA, and AAAHC accreditations without deficiencies as well as State and Federal surveys including an Operational Site Visit with no citations.

     Kim is also a dedicated healthcare education specialist with 10+ years of experience as a Lead Nurse Planner, encompassing a wide variety of professional development programs including continuing medical and nursing education.

    Bobbie Warner BSN, RN (Moderator)

    Senior Program Manager, CHAP CFE

    Community Health Accreditation Partner

    Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.

    Warner began her career at CHAP more than 12 years ago. She began as a Site Visitor, then as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation, and finally landed as Director of Education in 2020. 

    She is responsible for the development of educational content as well as facilitation of workshops and training. Warner is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.


  • Includes a Live In-Person Event on 10/04/2022 at 8:00 AM (EDT)

    The Center for Excellence sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage. General price: $2499 (early bird $2199), Partner price: $2099 (early bird $1899)

    This two and a half day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Center for Excellence Certified Healthcare Sales Professional© (CHSP©). 

    BY ATTENDING PEOPLE WILL LEARN:

    • Understand Industry Innovations and related regulations
    • Effectively demonstrate Sales Model
    • Articulate an effective value proposition that inspires action
    • Effectively handle referral objections
    • Build long lasting value-based trust with referrals sources

    DATES: 

    • Tuesday, Oct. 4 - 8:30-5:00pm
    • Wednesday, Oct. 5 - 8:30-5:00pm
    • Thursday, Oct. 6 - 8:30-12:00pm

    LOCATION: CHAP Home Office - Arlington, VA

    *Attendance all days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification. Professional certification is valid for 3 years.

    PRICING:

    • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899 (ends 09/02)
    • Non-CHAP Partner: (Reg. $2499) Early Bird Partner price $2199 (ends 09/02)

    OUTCOMES:

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

    If you are a CHAP accreditation customer with a General access account, or if you would like to send three or more people from one agency, or if you would like to attend multiple events - please email us at education@chapinc.org for a discount on registration!

    Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount: 

    https://www.hyatt.com/CHAP

    image

    Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. 

    Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP

    image

    The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

    Great local shopping:

    image

    Beautiful neighborhood:

    image

    Great outdoor space right outside of the office:

    image

    Click here for a list of the 10 Best Local Restaurants

    image

    Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.

    image

    Or take a 30-40 min Metro ride for around $3

    image
  • The CHAP Executive Series focuses on best practices within the industry and the latest innovations to support your organization, your employees and ultimately your patients by delivering quality care.

    Description: 

    This on-demand 2-part CHAP Executive Series focuses on best practices within the industry and the latest innovations to support your organization, your employees and ultimately your patients by delivering quality care. 

    Audience: 

    • Community Health CHAP-accredited and non-accredited organizations looking for best practices, tools and resources to achieve better outcomes
    • Community Health providers responsible for their organizations accreditation process and outcomes (administrators, Executive Director, CEO, CFO, DON, Director of Home Health, and Director of Operations etc.)

    Webinar topics: