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  • Includes Multiple Live Events. The next is on 12/08/2027 at 10:00 AM (EST)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization.  Click here to register for both the Hospice and Home Health events. If you are looking for the Hospice Intensive, click here.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP Accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Wednesday, December 8, 2027: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Hospice Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
    • Thursday, December 9, 2027: 10:00 am - 4:30pm Eastern Time

    OUTCOME

    • 11.25 Nursing Contact Hours*

     PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 11/05/27!
    • Regular Price:  $549 (after 11/05/27)

    If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at [email protected] for your discount or with any questions!

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    **This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam. It must be taken within 6 months of the training (and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected].

    Disclosures/Conflict of Interest

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation. 

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process. 

    Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.


    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    • Register
      • Early bird pricing available!
      • General - $499
      • Partner - $499
      • Consultant - $499
      • Staff - Free!
      • Regular Price after 11/07/2026 1:59 AM
      • General - $549
      • Partner - $549
      • Consultant - $549
      • Staff - Free!
    • More Information
  • Includes Multiple Live Events. The next is on 12/07/2027 at 10:00 AM (EST)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both the Hospice and Home Health events. If you are looking for the Home Health event, click here.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    The event will focus on: 

    • The accreditation process 
    • The CHAP Accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Tuesday, December 7, 2027: 10:00 am - 5:30 pm Eastern Time
    • Wednesday, December 8, 2027: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)

    OUTCOME

    • 12.5 Nursing Contact Hours*

     PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 11/05!
    • Regular Price: $549 (after 11/05)

    If you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! Email us at [email protected] for your discount or with any questions!

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    **This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam. It must be taken within 6 months of the training (and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected].

    Disclosures/Conflict of Interest

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation. 

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process. 

    Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    • Register
      • Early bird pricing available!
      • General - $499
      • Partner - $499
      • Consultant - $499
      • Staff - Free!
      • Regular Price after 11/05/2026 11:59 PM
      • General - $549
      • Partner - $549
      • Consultant - $549
      • Staff - Free!
    • More Information
  • Includes Multiple Live Events. The next is on 12/07/2027 at 10:00 AM (EST)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. Click these links if you are looking for Home Health or Hospice events.

    The event will focus on: 

    • The accreditation process 
    • The CHAP Accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health & Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Tuesday, December 1, 2026: 10:00 am - 5:30 pm Eastern Time
    • Wednesday, December 2, 2026: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
    • Thursday, December 3, 2026: 10:00 am - 4:30 pm Eastern Time

    OUTCOME

    • 18 Nursing Contact Hours*

     PRICING

    • Take advantage of the Early Bird discount! Register for $699 until 11/06/26.
    • Regular Price: $799 (after 11/06/26)

    If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at [email protected] for your discount or with any questions!

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    **This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam (must be taken within 6 months and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected]. 


    Disclosures/Conflict of Interest

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation. 

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process. 

    Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.


    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    • Register
      • Early bird pricing available!
      • General - $699
      • Partner - $699
      • Consultant - $699
      • Staff - Free!
      • Regular Price after 11/07/2026 1:59 AM
      • General - $799
      • Partner - $799
      • Consultant - $799
      • Staff - Free!
    • More Information
  • Includes Multiple Live Events. The next is on 10/13/2027 at 10:00 AM (EDT)

    CHAP is happy to offer our Home Care customers an Accreditation Intensive. This is a great training for all of our Home Care (Private Duty) customers regardless of what stage of the accreditation process you are in. This workshop also provides the opportunity for consultants to become Home Care Certified. This training will help prepare you to work with customers and guide them through the process of becoming accredited. A post workshop exam is required to become certified (passing score of 80% is required).

    This session is intended for all CHAP Home Care accredited agencies or those who wish to learn about the CHAP Standards of Excellence for Home Care. The two-day session will provide an overview of the CHAP Standards for Home Care, the most frequent citations in each area, and tips for dealing with these challenges. This service line was previously known as private duty and includes both skilled and non-skilled private duty services.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    The attendee will be educated on:

    • The format for the Home Care Standards of Excellence
    • An overview of the Standards in each of the *nine Key Performance Areas
    • The top deficiencies in each area
    • Tips for Success to handle the top deficiencies
    • Engagement activities to reinforce knowledge 

    This is an interactive and engaging virtual learning opportunity for our CHAP Home Care Accreditation customers or those looking to leverage their home care experience by becoming a CHAP Certified Home Care Consultant!

    Live Virtual Event:

    • Wednesday, Oct. 13, 2027 - 10:00 am - 4:00 pm Eastern Time
    • Thursday, Oct. 14, 2027 - 10:00 am - 4:00 pm Eastern Time

    PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 09/10!
    • Regular Price: $549 (after 09/10)
    *Key Performance Areas Covered:
    • Client-Centered Care/Services
    • Home Care Infection Prevention & Control
    • Home Care Emergency Preparedness
    • Home Care Quality Assurance and Performance Improvement
    • Home Care Management and Governance
    • Compliance Program
    • Home Care Professional Services
    • Home Care Companion and Environmental Services

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *This workshop also serves as new or renewing consultant training. There will be a consultant competency exam requirement for those who wish to become a CHAP Certified Consultant (must have 80% to pass and complete testing within 60 days of completing the course). There is an additional fee of $49 for the exam. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected]. 

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process. 

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    • Register
      • Early bird pricing available!
      • General - $499
      • Partner - $499
      • Consultant - $499
      • Staff - Free!
      • Regular Price after 09/11/2027 2:59 AM
      • General - $549
      • Partner - $549
      • Consultant - $549
      • Staff - Free!
    • More Information
  • Includes a Live In-Person Event on 10/12/2027 at 12:00 PM (EDT)

    Our sales certification workshop empowers healthcare sales representatives with the education, training, and certification they need to grow their agency with integrity. Top leaders in the healthcare industry facilitate our sales training workshops; they are learner-centered, dynamic, and collaborative. We leverage our expertise to expand your industry knowledge, communicate value, build partnerships, and increase quality referrals to give you a competitive advantage.

    This three-day advanced workshop is built for experienced healthcare sales professionals ready to move beyond referral development and into strategic market leadership. Participants will learn to read the economic and reimbursement forces shaping healthcare, position their organization's value in a value-based care environment, and engage executive and clinical decision-makers with confidence and integrity. Through case studies, data-driven territory exercises, ethics scenarios, and live role-play, attendees will sharpen the skills needed to grow market share compliantly and sustainably. The workshop concludes with a capstone executive presentation. Successful completion of the workshop, the written assessment, and the capstone results in certification as a [CHAP Advanced Certified Healthcare Sales Professional© (A-CHSP©)].

    Who Should Attend

    Account executives, community liaisons, business development directors, and sales leaders in home health, hospice, home care, and other post-acute settings who have at least two years of healthcare sales experience and/or the CHSP© credential.

    Attendees Will:

    • Analyze healthcare economic and reimbursement trends to uncover new market opportunities
    • Position their organization for success in a value-based care environment
    • Use payer mix, referral patterns, and market data to target growth and plan territories
    • Build multi-stakeholder engagement strategies that reach clinical, administrative, and executive decision-makers
    • Navigate vendor access, compliance, and ethical challenges with confidence
    • Respond effectively to complex, high-stakes objections
    • Design and deliver an executive-level presentation that clearly communicates organizational value

    DATES: 

    • Tuesday, Oct 12 - 9:00-5:00pm
    • Wednesday, Oct 13 - 9:00-5:00pm
    • Thursday, Oct 14 - 9:00-2:00pm
    LOCATION: CHAP San Diego Office - 448 W Market Street, Suite 101, San Diego, CA 92101
    *Attendance of all three days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification. Professional certification is valid for 3 years.
    Are you interested in attending but need more time to check your calendar or review with your team? Complete this form to reserve your spot for the upcoming seminar.
    HOLD SEAT
    PRICING:
    • Early bird price $1799 (ends 9/10)
    • Reg price $1999
    OUTCOMES:
    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending Healthcare Sales Certification workshop.

    There are abundant hotel options in the downtown San Diego area. Any hotel in the Gaslamp district, Marina district or Little Italy will likely be less than 1 mile away. Book early to save!

    The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

    There are also many Airbnb options within walking distance: Airbnb | Gaslamp Quarter, San Diego - Vacation Rentals & Places to Stay - California

    Our San Diego office is located at:

    448 West Market Street

    San Diego, CA 92101


    The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

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    The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

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    Dan McPhilemy

    Dan McPhilemy

    Senior VP, Marketing and Business

    CHAP

    Dan McPhilemy is Senior Vice President of Marketing and Business Development and brings over fifteen years of post-acute care experience focusing on business development, sales and marketing with an emphasis on overall healthcare leadership. 

    Through evolving roles in home health and hospice, he has led and supported growth well above industry norms. His passion is helping those who care for their communities prosper. 

    McPhilemy is a graduate of Penn State University.

    Daniel Stephens

    Daniel Stephens

    SVP, Center for Excellence

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Daniel Stephens found his purpose in helping community-based healthcare advocates increase their impact and ability to help more patients receive care. Daniel is passionate about helping healthcare leaders grow their businesses and advance their mission through strategy, innovation, and efficiency.

    He specializes in business development leadership and sales experience in the healthcare industry with a focus on DME/respiratory, home infusion, home health, hospice, and palliative care. Prior to joining the CHAP team, Daniel led a large sales team across 15 states to quadruple annual revenue. His role is essential to CEF’s unique approach to business development, ensuring that the pursuit of new business is strategic, qualified, and ethical. He crafts strategy and plans that set the standard for excellence across industries. As a leader and a coach at CFE we value his ability to turn questions into opportunities for growth.

    Daniel is compassionate and loves to laugh. You can see this in his efforts to engage youth and make learning fun in his volunteer roles at his church. He enjoys playing guitar and loves sharing the joy of music with his two sons.

    There are no conflicts of interest. 

    Jan Sweat

    Jan Sweat

    Vice President, Learning Solutions

    Community Health Accreditation Partner

    Vice President of Learning Solutions, Jan Sweat, brings over 25 years of experience in healthcare, with a particular focus on community-based care. Her career spans nearly two decades across sales, sales leadership, operations, and talent development.

    Prior to joining CHAP, Jan directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University with a degree in Sociology and a minor in Psychology, she served as a Case Manager at a Metro Atlanta hospital and a Nursing Home Social Service Director for several years, supporting countless patients and families.

    There are no conflicts of interests. 

    Kassi Ellison

    Kassi Ellison

    Vice President, Growth Solutions

    CHAP

    Kassi Ellison is a dynamic leader in the community-based healthcare industry with over 15 years of experience as a business development executive. Her career progression has bestowed her with an in-depth grasp of the multifaceted roles within business development, solidifying her position as a recognized expert in the industry. She has a proven track record of identifying and maximizing growth opportunities in home health and hospice, resulting in significant increases in census and revenue.  

    Ellison’s adaptability in challenging situations, and her exceptional skills and experience in building new ventures from the ground up, providing exemplary leadership during successful acquisitions, and turning around underperforming locations, have empowered her to effectively lead and coach teams across three different lines of business concurrently.  

    As Vice President of Growth Consulting at CHAP, Ellison identifies emerging directions and works with stakeholders to position the organization for continued success. Through her experience and strategic approach, she can help our partners plan and execute successful business development strategies, leading them to substantial growth.

    • Register
      • Early bird pricing available!
      • General - $1,799
      • Partner - $1,799
      • Consultant - $1,799
      • Regular Price after 09/11/2027 2:59 AM
      • General - $1,999
      • Partner - $1,999
      • Consultant - $1,999
    • More Information
  • Includes Multiple Live Events. The next is on 10/05/2027 at 10:00 AM (EDT)

    Elevate your Clinical Manager skills with this 2.5-day virtual workshop designed for Home Health and Hospice managers that provide clinical oversight.

    This comprehensive training session is designed to equip clinical managers with essential skills for robust regulatory compliance, integrated with essential leadership and communication skills. 

    Participants will gain an in-depth understanding of driving and maintaining compliance through clinical oversight. This includes a deep dive into the complex landscape of regulatory bodies, with particular emphasis on the Conditions of Participation guiding home health and hospice agencies. The workshop will also emphasize utilizing Quality Assurance Performance Improvement (QAPI) principles as a cornerstone for continuous regulatory adherence and operational excellence. Attendees will leave with practical, actionable strategies for not only meeting but exceeding the highest standards of care and operational compliance in their roles. 

    Beyond regulatory imperatives, the session will also address essential leadership and communication skills that are vital for fostering a culture of compliance. This includes effective team leadership, performance management, coaching techniques, conflict resolution, and navigating difficult conversations. Additionally, participants will learn about fundamental home health and hospice finances, including practical strategies for budgeting and resource management that align with financial compliance and ethical guidelines, ensuring all operational decisions support regulatory integrity. 

    Learning Objectives 

    By the end of this educational workshop, participants will be able to: 

    • Define clinical oversight and identify the roles of key regulatory bodies impacting home health and/or hospice operations, ensuring comprehensive understanding of compliance requirements. 
    • Implement clinical oversight by integrating the Conditions of Participation directly into daily clinical practice.  
    • Utilize Quality Assurance Performance Improvement (QAPI) principles to drive continuous improvement in patient care and operational outcomes, with a primary focus on enhancing regulatory compliance. 
    • Understand and apply fundamental home health and hospice financial principles, including budgeting and resource management techniques, to ensure financial compliance, ethical stewardship, and uphold organizational integrity in clinical operations. 
    • Apply essential communication skills to effectively lead teams, provide coaching and mentorship, and navigate conflict resolution and difficult conversations, all in a manner that supports a compliant and high-performing clinical environment. 

    This course will offer a home health and a hospice track

    Don't miss this opportunity to elevate your clinical manager skills and earn a CHAP Career Certification credential*.

    *Attendance, participation and passing a certification exam with a score of 80% or better is required for certification. Career certifications are valid for 3 years and renewal is required to maintain certification. 

    Outcome:

    15.75 Nursing Contact hours and CMC-HH or CMC-HSP Certification

    Pricing: 

    Early bird: $899, $999 (after 02/20)

    Dates/Times - virtual sessions: 

    • 10/05: 10am-5:30pm ET
      • 10/06: Hospice 10am-1:30pm ET* (must select one session on checkout)
      • 10/06: Home Health 2pm-5:30pm ET* (must select one session on checkout)
    • 10/07: 10am-5:30pm ET

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.  

    Hold Seat

    Denise Stanford, MS, SHRM-CP

    Denise Stanford, MS, SHRM-CP

    Senior Director of Operations

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.

    Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for over 15 years. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CHAP, she helps craft meaningful learning experiences and oversees the operation of the Learning Solutions department.


    Kim Tate

    Kim Tate

    Learning Solutions

    CHAP

    Kim Tate is a registered nurse, healthcare consultant and educator with more than 30 years of experience in home health and hospice. She has served in progressive leadership roles including Director of Nursing, Administrator, Clinical Operations Consultant and Vice President of Clinical Excellence, where she led initiatives that strengthened compliance, improved quality outcomes, and elevated operational performance. 

    As the founder of Tate Healthcare Consulting Solutions, Kim partners with agencies and leaders to achieve excellence in survey readiness, compliance, operational excellence and build lasting systems for quality improvement.  A CHAP-certified consultant and active member of the American and Oklahoma Nurses Associations, she is known for her collaborative approach, regulatory expertise, and dedication to helping agencies and leaders deliver exceptional care. Kim brings this wealth of experience to her CHAP role through the development and presentation of education.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.  

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    • Register
      • Early bird pricing available!
      • General - $899
      • Partner - $899
      • Consultant - $899
      • Staff - Free!
      • Regular Price after 09/04/2027 2:59 AM
      • General - $999
      • Partner - $999
      • Consultant - $999
      • Staff - Free!
    • More Information
  • Includes a Live In-Person Event on 09/28/2027 at 9:30 AM (EDT)

    CHAP operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.

    This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the hospice industry and has a tailored approach to increasing agency success.  Facilitated by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance! This workshop is open to everyone working in the hospice industry or wanting to get into the industry. 

    Attendees will:

    • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role.
    • Understand and implement quality improvement metrics
    • Evaluate leadership skills and apply new knowledge in day-to-day activities
    • Identify trends & best practices in workforce management 
    • Apply fiscal management skills
    • Increase knowledge of ethically appropriate business development strategies
    Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Hospice Professional Operator© (CHPO©) and earn 17 ANCC contact hours and/or 17 Administrator Continuing Education Participation Hours*.

    Workshop Dates/Times:

    • Tuesday, Sept 28- 8:30-5:00pm
    • Wednesday, Sept 29 - 8:30-5:00pm
    • Thursday, Sept 30 - 9:00-12:00pm
    • Location: San Antonio, TX - Hilton Garden Inn Riverwalk, 408 E Houston St, San Antonio, TX 78205

    Are you interested in attending but need more time to check your calendar or review with your team? Complete this form to reserve your spot for the upcoming seminar.

    HOLD SEAT

    PRICING

    • Early Bird Partner price $1799! (ends 08/27), Regular price $1999 (Registration closes 08/27)

    Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.

    If you have additional questions, please email [email protected]

    *Career certification is valid for three years. Please see CE Information tab for details on Administrator and Nursing Continuing Education approvals, disclosures, and criteria. 

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18.25 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

    Disclosures/Conflict of Interest

    There are no conflicts of interest for any individual in a position to control content for this activity.

    Nursing

    This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    How to obtain CE contact hours

    Criteria for successful completion include attendance of all scheduled sessions, participation in engagement activities, completion of an evaluation, and completion of a post-test with a score of 80% or higher.

    The event will be held at the Hilton Garden Inn San Antonio Downtown.

    Use this link to reserve your room and get the best available rate: 

    https://www.hilton.com/CHAP

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    We are excited to bring this workshop to the beautiful city of San Antonio Texas! Join us at the Riverwalk!

    image



    Jennifer Kennedy

    Jennifer Kennedy

    Vice President of Quality, Standards, and Compliance

    CHAP - Community Health Accreditation Partner

    Dr. Jennifer Kennedy is the Vice President of Quality, Standards, & Compliance. She spent many years as a leader and nurse in diverse healthcare settings with the past 25 years in hospice and palliative care.

    Dr. Kennedy came to CHAP in 2021 with a vision of moving the organization’s quality forward as “the” accreditation partner of choice for the majority of community-based providers. She believes no matter what type of care a patient receives or how many times they receive care, every experience should be of the highest quality.

    Kennedy leads the CHAP quality team and interacts with CMS related to regulatory and quality issues. Kennedy serves as faculty at national and state conferences, is widely published in medical trade journals, contributes to and reviews health care published materials, is a published author, and teaches graduate healthcare administration courses at the university level.

    Kennedy serves as a member of the Hospice & Palliative Care Network of Maryland board of directors and has been honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative Care Nursing Project.

    Dr. Kennedy has a Doctoral Degree in Health Care Education and Policy, a dual master’s degree in health education and Case Management, a bachelor’s degree in nursing, and is a Certified Healthcare Compliance Professional.

    Bill Taylor

    Bill Taylor

    CPA

    Bill Taylor is a North Carolina based CPA who learned Hospice and Home Health at MVI where he led the consulting division for many years. He started his professional life as Journalism major at the University of Tennessee and later gravitated toward accounting after running a newspaper plant for several years. Semi-retired, Bill now does the occasional project for MVI, processes Medicare Cost Reports and teaches for CHAP.

    Bill also serves on the NHPCO Finance and IT Steering Committee.



    Jan Sweat

    Jan Sweat

    Vice President, Learning Solutions

    Community Health Accreditation Partner

    Vice President of Learning Solutions, Jan Sweat, brings over 25 years of experience in healthcare, with a particular focus on community-based care. Her career spans nearly two decades across sales, sales leadership, operations, and talent development.

    Prior to joining CHAP, Jan directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

    After graduating from North Georgia College and State University with a degree in Sociology and a minor in Psychology, she served as a Case Manager at a Metro Atlanta hospital and a Nursing Home Social Service Director for several years, supporting countless patients and families.

    There are no conflicts of interests. 

    Denise Stanford, MS, SHRM-CP

    Denise Stanford, MS, SHRM-CP

    Senior Director of Operations

    CHAP - Community Health Accreditation Partner, Center for Excellence

    Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.

    Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for over 15 years. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CHAP, she helps craft meaningful learning experiences and oversees the operation of the Learning Solutions department.


    • Register
      • Early bird pricing available!
      • General - $1,799
      • Partner - $1,799
      • Consultant - $1,799
      • Regular Price after 08/28/2027 2:59 AM
      • General - $1,999
      • Partner - $1,999
      • Consultant - $1,999
    • More Information
  • Includes Multiple Live Events. The next is on 09/15/2027 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both Hospice and Home Health events. Click here if you are looking for the Hospice event.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    Both events will focus on: 

    • The accreditation process 
    • The CHAP Accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Wednesday, Sept. 15, 2027: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Hospice Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
    • Thursday, Sept. 16, 2027: 10:00 am - 4:30pm Eastern Time

    OUTCOME

    • 11.75 Nursing Contact Hours*

     PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 8/20!
    • Regular Price:  $549 (after 8/20)

    If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at [email protected] for your discount or with any questions!

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    **This workshop also serves as training for new or renewing consultants. There will be an additional registration fee of $49 for the consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected]. 

    Disclosures/Conflict of Interest

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.

    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process. 

    Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of the activity for day 1, miss no more than 15 minutes of the activity for day 2, and submit an evaluation. 

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.



    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    • Register
      • Early bird pricing available!
      • General - $499
      • Partner - $499
      • Consultant - $499
      • Staff - Free!
      • Regular Price after 08/20/2027 11:59 PM
      • General - $549
      • Partner - $549
      • Consultant - $549
      • Staff - Free!
    • More Information
  • Includes Multiple Live Events. The next is on 09/14/2027 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both Hospice and Home Health events. If you are looking for the Home Health event, click here. 

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. 

    The event will focus on: 

    • The accreditation process 
    • The CHAP Accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Tuesday, Sept. 14, 2027: 10:00 am - 5:30 pm Eastern Time
    • Wednesday, Sept. 15, 2027: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)

    OUTCOME

    • 12.5 Nursing Contact Hours*

     PRICING

    • Take advantage of the Early Bird discount! Register for $499 until 8/20!
    • Regular Price: $549 (after 8/20)

    If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at [email protected] for your discount or with any questions!

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration (one attendee per registration).

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    *This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam (must be taken within 6 month and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected].

    Disclosures/Conflict of Interest

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of each day of the activity, and submit an evaluation. 

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.


    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process. 

    Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of each day of the activity, and submit an evaluation. 

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. 


    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.

    • Register
      • Early bird pricing available!
      • General - $499
      • Partner - $499
      • Consultant - $499
      • Staff - Free!
      • Regular Price after 08/21/2027 2:59 AM
      • General - $549
      • Partner - $549
      • Consultant - $549
      • Staff - Free!
    • More Information
  • Includes Multiple Live Events. The next is on 09/14/2027 at 10:00 AM (EDT)

    CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.

    This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration. Click the link if you are looking for the Hospice or Home Health event.

    The event will focus on: 

    • The accreditation process 
    • The CHAP Accreditation Standards 
    • The most cited deficiencies  
    • Strategies to implement to attain improved compliance within your own organization

    This is an interactive and engaging learning opportunity for our CHAP Home Health & Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."

    LIVE VIRTUAL EVENT

    • Tuesday, Sept. 14, 2027: 10:00 am - 5:30 pm Eastern Time
    • Wednesday, Sept. 15, 2027: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
    • Thursday, Sept. 16, 2027: 10:00 am - 4:30 pm Eastern Time

    OUTCOME

    • 18 continuing education contact hours 

     PRICING

    • Take advantage of the Early Bird discount! Register for $699 until 8/20!
    • Regular Price: $799 (after 8/20)

    If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at [email protected] for your discount or with any questions!

    Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    **This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at [email protected]. 

    Disclosures/Conflict of Interest

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

    Nursing

    *Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements. 

    Administrators

    As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.



    Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process. 

    Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

    To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of the activity for days 1 and 2, miss no more than 15 minutes of the activity for day 3, and submit an evaluation. 

    There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.


    Linda Hall

    Linda Hall

    Learning Solutions Specialist

    CHAP

    Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.

    Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.

    Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.

    Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.

    Victoria (Vicki) Barron

    Victoria (Vicki) Barron

    Director of Clinical Education

    Vicki is a multistate registered nurse with more than 40 years of healthcare experience. The majority of her experience has been based in the home services arena including home health, hospice, home care and home infusion. Most recently, Vicki served as a clinical consultant supporting agencies across the U.S. to achieve regulatory compliance. Vicki has also served as a CHAP site visitor, home health, home care and hospice administrator and clinic director and as a marketing director for home health and home infusion organizations. She has achieved the Certified HOPE Specialist-Clinical credential and is a CHAP Certified Home Health and Hospice Consultant.

    Vicki achieved her Associate of Science in Nursing from West Georgia College and later completed her Bachelor of Science in Nursing and MBA in Healthcare Management from Western Governors University. Vicki is married with 3 adult children. She and her family have taken many road trips and have tent-camped across the lower 48 states spending time in all. They are also boaters and hikers and have visited Disney World many times over the years.

    Natalie Venable

    Natalie Venable

    Learning Solutions Specialist

    CHAP

    Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.

    Natalie is the founder and CEO of Thrive Healthcare Solutions, LLC, and works on the CHAP Learning Solutions Team. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, CHS-C, AFC-CP and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.