Catalog Advanced Search
87 Results
-
Includes Multiple Live Events. The next is on 12/02/2026 at 10:00 AM (EST)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both the Hospice and Home Health events.
This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
Both events will focus on:
- The accreditation process
- The CHAP Accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
LIVE VIRTUAL EVENT
- Wednesday, December 2, 2026: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Hospice Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
- Thursday, December 3, 2026: 10:00 am - 4:30pm Eastern Time
OUTCOME
- 11.25 Nursing Contact Hours*
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 11/07/25!
- Regular Price: $549 (after 11/07/25)
If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at education@chapinc.org for your discount or with any questions!
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
**This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam. It must be taken within 6 months of the training (and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process.
Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Linda Hall
Program Surveyor
CHAP
Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.
Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.
Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.
Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.
Linda Lockhart
Program Surveyor
CHAP
Linda Lockhart brings decades of experience from the ground up, starting as a staff RN and progressing to administrative leadership, and expertise which spans both free standing and hospital-based home health agencies, providing a comprehensive understanding of the sector.
Her career trajectory includes a unique chapter with Health and Human Services in Florida, where she served as a fiscal intermediary, conducting rigorous weekly and monthly audits. This role forged her expertise in regulatory oversight and financial accountability. Driven by a commitment to quality, she pursued a graduate degree, aligning her expertise with her long-held goal of contributing to accreditation. Her work with CHAP, including nearly a decade as a Site Visitor, has enabled her to leverage this knowledge, guiding agencies toward achieving and maintaining the highest standards of care.
-
Register
- Early bird pricing available!
- General - $499
- Partner - $499
- Consultant - $499
- Staff - Free!
- Regular Price after 11/07/2026 1:59 AM
- General - $549
- Partner - $549
- Consultant - $549
- Staff - Free!
- More Information
-
Includes Multiple Live Events. The next is on 12/01/2026 at 10:00 AM (EST)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
The event will focus on:
- The accreditation process
- The CHAP Accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Home Health & Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
LIVE VIRTUAL EVENT
- Tuesday, December 1, 2026: 10:00 am - 5:30 pm Eastern Time
- Wednesday, December 2, 2026: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
- Thursday, December 3, 2026: 10:00 am - 4:30 pm Eastern Time
OUTCOME
- 18.5 Nursing Contact Hours*
PRICING
- Take advantage of the Early Bird discount! Register for $699 until 11/06/26.
- Regular Price: $799 (after 11/06/26)
If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at education@chapinc.org for your discount or with any questions!
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
**This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam (must be taken within 6 months and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process.
Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Linda Lockhart
Program Surveyor
CHAP
Linda Lockhart brings decades of experience from the ground up, starting as a staff RN and progressing to administrative leadership, and expertise which spans both free standing and hospital-based home health agencies, providing a comprehensive understanding of the sector.
Her career trajectory includes a unique chapter with Health and Human Services in Florida, where she served as a fiscal intermediary, conducting rigorous weekly and monthly audits. This role forged her expertise in regulatory oversight and financial accountability. Driven by a commitment to quality, she pursued a graduate degree, aligning her expertise with her long-held goal of contributing to accreditation. Her work with CHAP, including nearly a decade as a Site Visitor, has enabled her to leverage this knowledge, guiding agencies toward achieving and maintaining the highest standards of care.
Linda Hall
Program Surveyor
CHAP
Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.
Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.
Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.
Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.
-
Register
- Early bird pricing available!
- General - $699
- Partner - $699
- Consultant - $699
- Staff - Free!
- Regular Price after 11/07/2026 1:59 AM
- General - $799
- Partner - $799
- Consultant - $799
- Staff - Free!
- More Information
-
Includes Multiple Live Events. The next is on 12/01/2026 at 8:00 AM (EST)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both the Hospice and Home Health events.
This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
The event will focus on:
- The accreditation process
- The CHAP Accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
LIVE VIRTUAL EVENT
- Tuesday, December 1, 2026: 10:00 am - 5:30 pm Eastern Time
- Wednesday, December 2, 2026: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
OUTCOME
- 12.5 Nursing Contact Hours*
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 11/06/26!
- Regular Price: $549 (after 11/06/26)
If you would like to send four or more people from one agency, or if you would like to attend both the Hospice and Home Health events - please email us for a discount on registration! Email us at education@chapinc.org for your discount or with any questions!
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
**This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam. It must be taken within 6 months of the training (and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process.
Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
To obtain contact hours for this activity, you must be logged on and present, miss no more than 30 minutes of the activity, and submit an evaluation.
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Linda Lockhart
Program Surveyor
CHAP
Linda Lockhart brings decades of experience from the ground up, starting as a staff RN and progressing to administrative leadership, and expertise which spans both free standing and hospital-based home health agencies, providing a comprehensive understanding of the sector.
Her career trajectory includes a unique chapter with Health and Human Services in Florida, where she served as a fiscal intermediary, conducting rigorous weekly and monthly audits. This role forged her expertise in regulatory oversight and financial accountability. Driven by a commitment to quality, she pursued a graduate degree, aligning her expertise with her long-held goal of contributing to accreditation. Her work with CHAP, including nearly a decade as a Site Visitor, has enabled her to leverage this knowledge, guiding agencies toward achieving and maintaining the highest standards of care.
Linda Hall
Program Surveyor
CHAP
Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.
Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.
Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.
Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.
-
Register
- Early bird pricing available!
- General - $499
- Partner - $499
- Consultant - $499
- Staff - Free!
- Regular Price after 11/05/2026 11:59 PM
- General - $549
- Partner - $549
- Consultant - $549
- Staff - Free!
- More Information
-
Includes Multiple Live Events. The next is on 11/04/2026 at 10:00 AM (EST)
CHAP is happy to offer a DMEPOS accreditation intensive allowing customers to learn about the CHAP DMEPOS standards and processes and provide consultants the opportunity to become DMEPOS certified. For consultants, this training will help prepare you to work with customers and guide them through the process of becoming accredited. A post-workshop exam is required to become certified (passing score of 80% is required).
This session is intended for all CHAP DMEPOS accredited agencies or those who wish to learn about CHAP Standards of Excellence for DMEPOS. This one-and-a-half-day workshop will provide an overview of the CHAP standards for DMEPOS, the most frequent citations in each area, and tips to deal with these challenges.
This is an interactive and engaging virtual learning opportunity! The event is designed to promote the active participation of each individual attendee, and, as such, each registration is an individual registration.
Objectives
The attendee will be educated on:
- The format of the DMEPOS Standards of Excellence
- The CHAP Accreditation process
- An overview of the ten Standards of Excellence chapters
- The top deficiencies in each of the chapter areas and tips for success
- Engagement activities to reinforce skill development & content knowledge
Outcomes
This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000.
CHAP Certified Consultants – completion of this DMEPOS Accreditation Intensive Workshop and the DMEPOS Consultant Certification Test with a passing score (80% min) will allow the consultant to include DMEPOS consulting on their CHAP consultant page.
Live Virtual Event
- Wednesday, Nov. 4, 2026 - 10:00 am - 5:00 pm Eastern Time
- Thursday, Nov. 5, 2026 - 10:00 am - 2:45 pm Eastern Time
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 10/9!
- Regular Price: $549 (after 10/9)
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam that must be taken within 6 months of the training (and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
This program has been approved for 7.5 contact hours Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425, N. MacArthur Blvd, Suite 100, Irving TX 75063. Course # 190570000.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process.
Shannon Dorsey-Dunlap
CHAP Director of Accreditation
Community Health Accreditation Partner
Shannon Dorsey-Dunlap is a healthcare professional with 29 years of experience. She is a licensed, registered Respiratory Therapist and a licensed Nursing Home Administrator, with a Masters of Business Administration.
Prior to joining CHAP, Shannon dedicated her career to the Home Health, Skilled Nursing, and DME (Durable Medical Equipment) industries. During this time, she held leadership positions including Administrator, Vice President of Compliance and Risk Management, Vice President of Operations, General Manager, and Regional Quality Improvement Manager. She has also served as a field surveyor for The Joint Commission.
While serving in a compliance role, Shannon obtained multiple certifications including: HealthCare Compliance (CHC), Corporate Compliance and Ethics (CCEP), Healthcare Privacy Compliance (CHPC), and Home Care Specialist Compliance (HCS-C).
-
Register
- Early bird pricing available!
- General - $499
- Partner - $499
- Consultant - $499
- Staff - Free!
- Regular Price after 10/09/2026 11:59 PM
- General - $549
- Partner - $549
- Consultant - $549
- Staff - Free!
- More Information
-
Includes Multiple Live Events. The next is on 11/03/2026 at 10:00 AM (EST)
CHAP operations certification workshop empowers home care leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of client-centered care. Develop an effective framework to support your agencies' mission and purpose.
This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run (and GROW) your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care/private duty providers with a tailored approach to increase agency success. This workshop is open to anyone in the home care/private duty industry, whether already working in it, looking to get into it, or expanding your community-based services.
Attendees will:
- Understand the key components of home care business operations
- Examine the regulatory requirements and compliance standards relevant to home care
- Gain insights into best practices in quality programming
- Explore marketing and business development techniques specific to home care
- Review trends & best practices in workforce management
- Apply fiscal management skills - including overview of operational expenses and budgeting
- Evaluate payer sources and explore state specific programs
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*.
Workshop Dates/Times:
- Tuesday, Nov. 3 - 10am-6:00pm ET
- Wednesday, Nov. 4 - 10am-5:30pm ET
- Location: Virtual
Are you interested in attending but need more time to check your calendar or review with your team? Complete this form to reserve your spot for the upcoming seminar.
PRICING
Early Bird price $1299! (ends 10/09), Regular price $1499
Register now - our workshops are small, and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.
If you have additional questions, please email education@chapinc.org
*Career certification is valid for three years.
Wendy Phillips Chavez, MSN, RN, CLNC
CHAP Site Visitor, Consultant
CHAP
Wendy is an accomplished and experienced nurse and operations leader, with over 25 years of dedicated service in the field of home care. As the owner of a successful healthcare consulting business, Wendy has demonstrated her expertise in various capacities, including as a CHAP certified consultant, legal nurse consultant, and accreditation surveyor.
Throughout her career, Wendy has served in both state and national roles, notably as VP, Operations and Director of Advocacy for national home care agencies, where she played a pivotal role in shaping industry standards and advocating for the advancement of home care services. Her extensive experience extends to new business start-ups, where she has consistently proven her ability to navigate complex regulatory landscapes and establishing thriving ventures.
In addition to her professional achievements, Wendy currently serves on the Recreational Therapy Licensing board, appointed by NC House Speaker, Tim Moore, and has served on national and state homecare and home health association boards, contributing her insights and expertise to further the goals of the industry. A dedicated advocate for quality care, Wendy's commitment to excellence has earned her recognition as a trusted leader in the field. Outside of her professional endeavors, Wendy finds joy in her family life, being married and residing in the picturesque coastal area in the state of North Carolina. She cherishes the moments spent traveling and creating memories with her family, finding balance and fulfillment in both her personal and professional pursuits.
Shane LuQuire
Senior Growth Consultant
CHAP
With a remarkable 25-year journey in post-acute care, Shane LuQuire is a seasoned Growth Specialist predominantly rooted in DME, home health, and hospice. He has exhibited profound leadership, notably as a national company’s Vice President of Sales. LuQuire’s true leadership testament lies in fostering employee recruitment and retention, skill development, and promotion.
Deeply involved in acquisitions and turnarounds, he has consistently demonstrated his capability to transform businesses. Believing in cultivating the right culture for success, LuQuire has crafted leadership training, established pivotal performance metrics, and excels in integrated frequency, territory optimization, and mapping. As a Growth Consultant, he makes strides in strategic tool development, client training, and using data to identify market differentiators.
LuQuire’s unique blend of experience, strategic insight, and unwavering dedication positions him as an invaluable asset for organizations on a growth trajectory.
Denise Stanford, MS, SHRM-CP
Senior Director of Operations
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for over a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
-
Register
- Early bird pricing available!
- General - $1,299
- Partner - $1,299
- Consultant - $1,299
- Regular Price after 10/10/2026 2:59 AM
- General - $1,499
- Partner - $1,499
- Consultant - $1,499
- More Information
-
Includes a Live In-Person Event on 10/27/2026 at 8:30 AM (PDT)
CHAP operation certification workshop empowers home health leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.
This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success. This workshop is open to everyone working in the home health industry or wanting to get into the industry.
Attendees will:
- Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role
- Understand and implement quality improvement metrics
- Evaluate leadership skills and apply new knowledge in day-to-day activities
- Analyze workforce management needs and employee engagement tactics
- Apply fiscal management skills
- Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Health Professional Operator© (CHHPO©) and earn 16.5 ANCC Contact Hours*.
Workshop Dates/Times:
- Tuesday, Oct 27 - 8:30am -5:15pm
- Wednesday, Oct 28 - 8:30am -5:15pm
- Thursday, Oct 29 - 9:00am -12:15pm
- Location: CHAP Office - 448 W Market Street, Suite 101, San Diego, CA 92101
Are you interested in attending but need more time to check your calendar or review with your team? Complete this form to reserve your spot for the upcoming seminar.
PRICING
- Early Bird price $1799! (ends 10/02)
- $1999 after 10/02
Register now - our workshops are small, and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.
If you have additional questions, please email education@chapinc.org
Career certification is valid for three years. Please see CE Information tab for detail on Administrator and Nursing Education approvals, disclosures, and criteria.
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
There are abundant hotel options in the downtown San Diego area. The Manchester Grand Hyatt and Embassy Suites are directly across the street and there are multiple Marriott options within easy walking distance.
The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year!
The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.
Jan Sweat
Vice President, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
Natalie Venable
Owner / Consultant
Thrive Healthcare Solutions
Natalie Venable earned her Bachelor of Science in Occupational Science from Eastern Kentucky University in 2012, followed by a Master of Science in Occupational Therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled nursing facilities, and home health services. Over the past six years, Natalie has dedicated her expertise to home health and hospice, assuming key leadership roles in quality assurance, compliance, and regulatory affairs.
As the founder and CEO of Thrive Healthcare Solutions, LLC, Natalie leverages her wealth of experience to offer consultancy services nationwide. Specializing in enhancing quality outcomes, survey preparedness, and operational efficiencies, Natalie's consultancy focuses on empowering home health and hospice agencies to excel in their service delivery. Additionally, Natalie holds certifications as a Lean Healthcare Professional, COS-C, and CHAP Certified Consultant, further underlining her commitment to excellence in healthcare management and improvement.
Denise Stanford, MS, SHRM-CP
Senior Director of Operations
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for over a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
-
Register
- Early bird pricing available!
- General - $1,799
- Partner - $1,799
- Consultant - $1,799
- Regular Price after 10/03/2026 2:59 AM
- General - $1,999
- Partner - $1,999
- Consultant - $1,999
- More Information
-
Includes Multiple Live Events. The next is on 10/07/2026 at 10:00 AM (EDT)
CHAP is happy to offer our Home Care customers an Accreditation Intensive. This is a great training for all of our Home Care (Private Duty) customers regardless of what stage of the accreditation process you are in. This workshop also provides the opportunity for consultants to become Home Care Certified. This training will help prepare you to work with customers and guide them through the process of becoming accredited. A post workshop exam is required to become certified (passing score of 80% is required).
This session is intended for all CHAP Home Care accredited agencies or those who wish to learn about the CHAP Standards of Excellence for Home Care. The two-day session will provide an overview of the CHAP Standards for Home Care, the most frequent citations in each area, and tips for dealing with these challenges. This service line was previously known as private duty and includes both skilled and non-skilled private duty services.
This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
The attendee will be educated on:
- The format for the Home Care Standards of Excellence
- An overview of the Standards in each of the *nine Key Performance Areas
- The top deficiencies in each area
- Tips for Success to handle the top deficiencies
- Engagement activities to reinforce knowledge
This is an interactive and engaging virtual learning opportunity for our CHAP Home Care Accreditation customers or those looking to leverage their home care experience by becoming a CHAP Certified Home Care Consultant!
Live Virtual Event:
- Wednesday, Oct. 7, 2026 - 10:00 am - 4:00 pm Eastern Time
- Thursday, Oct. 8, 2026 - 10:00 am - 4:00 pm Eastern Time
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 09/11!
- Regular Price: $549 (after 09/11)
*Key Performance Areas Covered:
- Client-Centered Care/Services
- Home Care Infection Prevention & Control
- Home Care Emergency Preparedness
- Home Care Quality Assurance and Performance Improvement
- Home Care Management and Governance
- Compliance Program
- Home Care Professional Services
- Home Care Companion and Environmental Services
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*This workshop also serves as new or renewing consultant training. There will be a consultant competency exam requirement for those who wish to become a CHAP Certified Consultant (must have 80% to pass and complete testing within 6 months of completing the course). There is an additional fee of $49 for the exam. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, understand how to gain compliance in the most commonly citied standards and utilize and implement the QAPI process.
Linda Lockhart
Program Surveyor
CHAP
Linda Lockhart brings decades of experience from the ground up, starting as a staff RN and progressing to administrative leadership, and expertise which spans both free standing and hospital-based home health agencies, providing a comprehensive understanding of the sector.
Her career trajectory includes a unique chapter with Health and Human Services in Florida, where she served as a fiscal intermediary, conducting rigorous weekly and monthly audits. This role forged her expertise in regulatory oversight and financial accountability. Driven by a commitment to quality, she pursued a graduate degree, aligning her expertise with her long-held goal of contributing to accreditation. Her work with CHAP, including nearly a decade as a Site Visitor, has enabled her to leverage this knowledge, guiding agencies toward achieving and maintaining the highest standards of care.
-
Register
- Early bird pricing available!
- General - $499
- Partner - $499
- Consultant - $499
- Staff - Free!
- Regular Price after 09/11/2026 11:59 PM
- General - $549
- Partner - $549
- Consultant - $549
- Staff - Free!
- More Information
-
Includes a Live In-Person Event on 09/29/2026 at 8:30 AM (EDT)
CHAP operations certification workshop empowers hospice leaders with the education, training, and certification they need to grow their agency with integrity. Industry experts developed a program to give you all the tools you need for operational excellence with a goal of patient-centered care. Develop an effective framework to support your agencies' mission and purpose. The patients committed to your care will experience a better outcome with your enhanced knowledge and streamlined process.
This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Hospice industry and has a tailored approach to increasing agency success. Facilitated in part by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance! This workshop is open to everyone working in the hospice industry or wanting to get into the industry.
Attendees will:
- Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role
- Understand and implement quality improvement metrics
- Evaluate leadership skills and apply new knowledge in day-to-day activities
- Analyze workforce management needs and employee engagement tactics
- Apply fiscal management skills
- Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Hospice Professional Operator© (CHPO©) and earn 16.5 ANCC contact hours and/or 16.5 Administrator Continuing Education Participation Hours*.
Workshop Dates/Times:
- Tuesday, Sept. 29 - 8:30-5:15pm
- Wednesday, Sept. 30 - 8:30-5:15pm
- Thursday, Oct. 01 - 9:00-12:15pm
Location: CHAP Office - San Diego, CA
Are you interested in attending but need more time to check your calendar or review with your team? Complete this form to reserve your spot for the upcoming seminar.
PRICING
- Early Bird Partner price $1799! (ends 09/04), Regular price $1999
Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.
If you have additional questions, please email education@chapinc.org
Career certification is valid for three years. Please see CE Information tab for detail on Administrator and Nursing Education approvals, disclosures, and criteria.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
Stay at the lovely Hyatt Place just a 1/2 block from the training. Use this link to book using the CHAP discount:
Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office.
Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP
The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.
Great local shopping:
Beautiful neighborhood:
Great outdoor space right outside of the office:
Click here for a list of the 10 Best Local Restaurants
Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.
Or take a 30-40 min Metro ride for around $3
Jennifer Kennedy
Vice President of Quality, Standards, and Compliance
CHAP - Community Health Accreditation Partner
Dr. Jennifer Kennedy is the Vice President of Quality, Standards, & Compliance. She spent many years as a leader and nurse in diverse healthcare settings with the past 25 years in hospice and palliative care.
Dr. Kennedy came to CHAP in 2021 with a vision of moving the organization’s quality forward as “the” accreditation partner of choice for the majority of community-based providers. She believes no matter what type of care a patient receives or how many times they receive care, every experience should be of the highest quality.
Kennedy leads the CHAP quality team and interacts with CMS related to regulatory and quality issues. Kennedy serves as faculty at national and state conferences, is widely published in medical trade journals, contributes to and reviews health care published materials, is a published author, and teaches graduate healthcare administration courses at the university level.
Kennedy serves as a member of the Hospice & Palliative Care Network of Maryland board of directors and has been honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative Care Nursing Project.
Dr. Kennedy has a Doctoral Degree in Health Care Education and Policy, a dual master’s degree in health education and Case Management, a bachelor’s degree in nursing, and is a Certified Healthcare Compliance Professional.
Jan Sweat
Vice President, Learning Solutions
Community Health Accreditation Partner
Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.
There are no conflicts of interests.
Bill Taylor
CPA
Bill Taylor is a North Carolina based CPA who learned Hospice and Home Health at MVI where he led the consulting division for many years. He started his professional life as Journalism major at the University of Tennessee and later gravitated toward accounting after running a newspaper plant for several years. Semi-retired, Bill now does the occasional project for MVI, processes Medicare Cost Reports and teaches for CHAP.
Bill also serves on the NHPCO Finance and IT Steering Committee.
Denise Stanford, MS, SHRM-CP
Senior Director of Operations
CHAP - Community Health Accreditation Partner, Center for Excellence
Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.
Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for over a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.
-
Register
- Early bird pricing available!
- General - $1,799
- Partner - $1,799
- Consultant - $1,799
- Regular Price after 09/04/2026 11:59 PM
- General - $1,999
- Partner - $1,999
- Consultant - $1,999
- More Information
-
Includes Multiple Live Events. The next is on 09/16/2026 at 10:00 AM (EDT)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. **This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both Hospice and Home Health events.
This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
Both events will focus on:
- The accreditation process
- The CHAP Accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Home Health Accreditation customers! Here is a comment from an attendee of our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
LIVE VIRTUAL EVENT
- Wednesday, Sept. 16, 2026: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Hospice Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
- Thursday, Sept. 17, 2026: 10:00 am - 4:30pm Eastern Time
OUTCOME
- 11.75 Nursing Contact Hours*
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 8/21!
- Regular Price: $549 (after 8/21)
If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at education@chapinc.org for your discount or with any questions!
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
**This workshop also serves as training for new or renewing consultants. There will be an additional registration fee of $49 for the consultant competency exam (must have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process.
Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of the activity for day 1, miss no more than 15 minutes of the activity for day 2, and submit an evaluation.
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Linda Lockhart
Program Surveyor
CHAP
Linda Lockhart brings decades of experience from the ground up, starting as a staff RN and progressing to administrative leadership, and expertise which spans both free standing and hospital-based home health agencies, providing a comprehensive understanding of the sector.
Her career trajectory includes a unique chapter with Health and Human Services in Florida, where she served as a fiscal intermediary, conducting rigorous weekly and monthly audits. This role forged her expertise in regulatory oversight and financial accountability. Driven by a commitment to quality, she pursued a graduate degree, aligning her expertise with her long-held goal of contributing to accreditation. Her work with CHAP, including nearly a decade as a Site Visitor, has enabled her to leverage this knowledge, guiding agencies toward achieving and maintaining the highest standards of care.
Linda Hall
Program Surveyor
CHAP
Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.
Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.
Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.
Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.
-
Register
- Early bird pricing available!
- General - $499
- Partner - $499
- Consultant - $499
- Staff - Free!
- Regular Price after 08/21/2026 11:59 PM
- General - $549
- Partner - $549
- Consultant - $549
- Staff - Free!
- More Information
-
Includes Multiple Live Events. The next is on 09/15/2026 at 10:00 AM (EDT)
CHAP is excited to offer our customers a virtual version of our Accreditation Intensive. This event is for all of our customers regardless of what stage of the accreditation process you are in. *This workshop also serves as new or renewing consultant training. There will also be an additional post-workshop virtual component and a consultant competency exam (must have 80% to pass) for CHAP Consultant Certification.
Both the Home Health and Hospice accreditation intensives will focus on the accreditation process, the CHAP accreditation standards, the most cited deficiencies, and strategies to implement to attain improved compliance within your own organization. Click here to register for both Hospice and Home Health events.
This event is for all of our customers regardless of what stage of the accreditation process you are in. This is an interactive, virtual event designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration.
The event will focus on:
- The accreditation process
- The CHAP Accreditation Standards
- The most cited deficiencies
- Strategies to implement to attain improved compliance within your own organization
This is an interactive and engaging learning opportunity for our CHAP Hospice Accreditation customers! Here is a recent comment from one of our attendees from our last Intensive: "I loved it and look forward to more education and partnering with CHAP to help us provide the best patient care."
LIVE VIRTUAL EVENT
- Tuesday, Sept. 15, 2026: 10:00 am - 5:30 pm Eastern Time
- Wednesday, Sept. 16, 2026: 10:00 am - 5:30 pm Eastern Time (On Wednesday, Home Health Participants will also be joining to address key areas of performance such as Infection Prevention and Control, Quality Improvement, and Emergency Preparedness)
OUTCOME
- 12.5 Nursing Contact Hours*
PRICING
- Take advantage of the Early Bird discount! Register for $499 until 8/21!
- Regular Price: $549 (after 8/21)
If you would like to send four or more people from one agency, please email us for a discount on registration! Email us at education@chapinc.org for your discount or with any questions!
Please note this event is designed to promote the active participation of each individual attendee and, as such, each registration is an individual registration (one attendee per registration).
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. To obtain contact hours, you must attend the training sessions and successfully fulfill all other mandated program requirements.
*This workshop also serves as new or renewing consultant training. There will be an additional registration fee of $49 for the consultant competency exam (must be taken within 6 month and have 80% to pass) for CHAP Consultant Certification. If you have more questions about becoming a CHAP Consultant - please contact David Arroyo at david.arroyo@chapinc.org.
Disclosures/Conflict of Interest
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Nursing
*Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of each day of the activity, and submit an evaluation.
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies.
Participating in this workshop in no way guarantees the outcome of the accreditation process. The content is meant to help participants understand the accreditation process, learn common areas of deficiencies, gain compliance with the most commonly cited standards, and utilize and implement the QAPI process.
Community Health Accreditation Partner (CHAP) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
To obtain contact hours for this activity, you must be logged on and present, miss no more than 20 minutes of each day of the activity, and submit an evaluation.
There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.
Linda Lockhart
Program Surveyor
CHAP
Linda Lockhart brings decades of experience from the ground up, starting as a staff RN and progressing to administrative leadership, and expertise which spans both free standing and hospital-based home health agencies, providing a comprehensive understanding of the sector.
Her career trajectory includes a unique chapter with Health and Human Services in Florida, where she served as a fiscal intermediary, conducting rigorous weekly and monthly audits. This role forged her expertise in regulatory oversight and financial accountability. Driven by a commitment to quality, she pursued a graduate degree, aligning her expertise with her long-held goal of contributing to accreditation. Her work with CHAP, including nearly a decade as a Site Visitor, has enabled her to leverage this knowledge, guiding agencies toward achieving and maintaining the highest standards of care.
Linda Hall
Program Surveyor
CHAP
Linda Hall is a dedicated healthcare professional with a passion for delivering innovative, high-quality care services. With over 25 years of experience in the post-acute care industry, Linda has worked extensively in adult and pediatric home health, hospice, and palliative care. Her deep expertise spans clinical operations, strategic planning, and the development of quality provider networks for health plans.
Linda’s career has been defined by her commitment to overcoming the challenges of delivering exceptional care in post-acute environments. She collaborates with organizations to enhance financial performance, operational efficiency, and clinical outcomes. Drawing on her in-depth understanding of day-to-day business operations, she guides healthcare providers toward achieving their strategic goals while prioritizing patient-centered care.
Linda is deeply involved in advancing care quality across the continuum of health services. She focuses on chronic disease management, medical home models, and end-of-life care to improve collaboration between providers and ensure better patient outcomes.
Linda’s passion for healthcare is both personal and professional. She has actively contributed to the evolution of healthcare by driving innovative approaches that enhance care processes and elevate patient experiences. A Registered Nurse with an MBA in Healthcare Management, Linda resides in Jupiter, Florida, where she remains dedicated to making a meaningful impact in the healthcare field.
-
Register
- Early bird pricing available!
- General - $499
- Partner - $499
- Consultant - $499
- Staff - Free!
- Regular Price after 08/21/2026 11:59 PM
- General - $549
- Partner - $549
- Consultant - $549
- Staff - Free!
- More Information
