October 2024 Home Health Operations Certification (San Diego, CA)

Includes a Live In-Person Event on 10/01/2024 at 8:00 AM (PDT)

  • Register
    • Early bird pricing available!
    • General - $1,799
    • Partner - $1,799
    • Consultant - $1,799
    • Regular Price after 08/31/2024 2:59 AM
    • General - $1,999
    • Partner - $1,999
    • Consultant - $1,999

This two-and-a-half-day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the Home Health industry and has a tailored approach to increasing agency success.  This workshop is open to everyone working in the home health industry or wanting to get into the industry.

Attendees will:

  • Increase knowledge of compliance standards in home health care and apply knowledge in current organizational role.
  • Understand and implement quality improvement metrics
  • Evaluate leadership skills and apply new knowledge in day-to-day activities
  • Analyze workforce management needs and employee engagement tactics
  • Apply fiscal management skills
  • Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Health Professional Operator© (CHHPO©) and earn 18 Nursing Continuing Education credits*. 

Workshop Dates/Times:

  • Tuesday, Oct 1 - 8:30-5:00pm
  • Wednesday, Oct 2 - 8:30-5:00pm
  • Thursday, Oct 3 - 9:00-12:00pm
  • Location: CHAP Office - 448 W Market Street, Suite 101, San Diego, CA 92101


  • Early Bird price $1799! (ends 08/30)
  • $1999 after EB ends

Register now - our workshops are small, and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

If you have additional questions, please email education@chapinc.org

*Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

In order to receive 18 contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

There are abundant hotel options in the downtown San Diego area. 

For this workshop we have negotiated block room rates at two hotels, both within a short walk (about 0.5 miles or 10 minutes) to the office:

Hilton Gaslamp $259/nt (book by June 2nd): Click Here for Reservations

Hotel Solamar $249/nt (book by June 5th): Click Here for Reservations

The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 


The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.


Jan Sweat

Vice President, Learning Solutions

Community Health Accreditation Partner

Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

There are no conflicts of interests. 

Keri Culhane

Clinical Nurse Educator


Keri comes to CHAP with 17 years’ experience in the post-acute healthcare industry and has held a variety of positions from direct patient care as a Registered Nurse to chief executive in both home health and hospice organizations. She has a passion for community-based care and enjoys educating others and contributing to their growth and development as a healthcare professional. Keri previously served as a board member/officer for the Oregon Hospice & Palliative Care Association. She received her Master’s in Business Administration from the University of Texas at Tyler, and her Nursing degree from the University of Wyoming.

Most recently, Keri served as a Home Care Surveyor for 5 years with The Joint Commission where she conducted surveys for home care organizations across the country and provided education to organizations regarding standards, regulations, and operational processes. During her last year and a half as a surveyor, Keri was responsible for the onboarding and orientation process of new home care surveyors. She has led several projects and workgroups to include educational presentation development, technological survey advancements, standard operating procedure development, and new hire orientation development. In addition to developing educational presentations, Keri has been a speaker/presenter at state association conferences across the country.

Formerly, Keri served as Executive Director for Coastal Home Health & Hospice where she was responsible for overall agency operations and management. She also served as a Director of Accreditation for CHAP responsible for operational oversight and survey activities to validate consistent application of accreditation and regulatory standards for community health providers with a focus on safe, quality patient care delivery.


Live In-Person Event
10/01/2024 at 8:00 AM (PDT)   |  2 days, 4 hours
10/01/2024 at 8:00 AM (PDT)   |  2 days, 4 hours San Diego
Home Health Operations Certification Survey
6 Questions
6 Questions Please provide us your candid feedback
Home Health Operations Certificate
18.00 Contact Hours credits  |  Certificate available
18.00 Contact Hours credits  |  Certificate available Home Health Operations Certification