October 2023 Healthcare Sales Certification (Arlington, VA/Washington, DC)

  • Registration Closed

This two-and-a-half-day workshop will focus on improving your sales techniques and growing your agency census with integrity. This is a hands-on, skill-based workshop that is focused in on the healthcare industry and has a tailored approach to increasing referrals. Successful completion of the workshop and testing results in your certification as a CHAP Certified Healthcare Sales Professional© (CHSP©). 


  • Understand Industry Innovations and related regulations
  • Effectively demonstrate Sales Model
  • Articulate an effective value proposition that inspires action
  • Effectively handle referral objections
  • Build long lasting value-based trust with referrals sources


  • Tuesday, October 24 - 8:30-5:00pm
  • Wednesday, October 25 - 8:30-5:00pm
  • Thursday, October 26 - 8:30-12:00pm

LOCATION: CHAP Home Office - Arlington, VA

*Attendance all days and passing a comprehensive exam with a score of 80% or better is required for CHSP certification. Professional certification is valid for 3 years.


  • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899 (ends 09/22)
  • Non-CHAP Partner: (Reg. $2499) Early Bird Partner price $2199 (ends 09/22)


As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

If you are a CHAP accreditation customer with a General access account, or if you would like to send three or more people from one agency, or if you would like to attend multiple events - please email us at education@chapinc.org for a discount on registration!

This Hyatt hotel is located just 0.9 miles from the office (about a 15 min walk): Arlington Hotel Near Washington Monuments | Hyatt Centric Arlington

Member rates are $332/nt


Or stay at the Residence Inn located in the Courthouse Plaza, just steps from the CHAP office. This hotel is nearly sold out for the event dates!

Use this link to book using the CHAP discount: https://www.marriott.com/event-reservations/CHAP


The CHAP offices and training space are located in the beautiful Courthouse area of Arlington VA. Our office is just 6 miles from Ronald Raegan Washington National Airport (DCA), 2 miles from Arlington National Cemetery, and 4 miles from downtown Washington DC. In addition, there are amazing dining and entertainment options within walking distance of the CHAP office and hotels.

Great local shopping:


Beautiful neighborhood:


Great outdoor space right outside of the office:


Click here for a list of the 10 Best Local Restaurants


Easy 10-15 min Uber/Lift ride from DCA to the CHAP offices.


Or take a 30-40 min Metro ride for around $3


Jan Sweat

Vice President, Learning Solutions

Community Health Accreditation Partner

Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

There are no conflicts of interests. 

Kassi Ellison

Vice President, Growth Solutions


Kassi Ellison is a dynamic leader in the community-based healthcare industry with over 15 years of experience as a business development executive. Her career progression has bestowed her with an in-depth grasp of the multifaceted roles within business development, solidifying her position as a recognized expert in the industry. She has a proven track record of identifying and maximizing growth opportunities in home health and hospice, resulting in significant increases in census and revenue.  

Ellison’s adaptability in challenging situations, and her exceptional skills and experience in building new ventures from the ground up, providing exemplary leadership during successful acquisitions, and turning around underperforming locations, have empowered her to effectively lead and coach teams across three different lines of business concurrently.  

As Vice President of Growth Consulting at CHAP, Ellison identifies emerging directions and works with stakeholders to position the organization for continued success. Through her experience and strategic approach, she can help our partners plan and execute successful business development strategies, leading them to substantial growth.


Live In-Person Event
10/24/2023 at 8:30 AM (EDT)   |  2 days, 3 hours, 30 minutes
10/24/2023 at 8:30 AM (EDT)   |  2 days, 3 hours, 30 minutes Arlington, VA
Healthcare Sales Certification Survey
6 Questions
6 Questions Please provide us your candid feedback
Healthcare Sales Certification Exam
51 Questions  |  2 attempts  |  60 minute limit  |  83/104 points to pass
51 Questions  |  2 attempts  |  60 minute limit  |  83/104 points to pass This is a comprehensive exam covering all materials from the 2.5 workshop days. The exam has 51 questions worth 104 points. You must get 83 points to pass the exam.
Healthcare Sales Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available