May 2024 Home Care (Private Duty) Operations Certification (Sarasota, FL)

  • Registration Closed

This two-day workshop will focus on building up your operational toolkit with the goal of helping you effectively run (and GROW) your agency while providing client-centered care. This is a skill-based workshop with focused activities for the home care/private duty providers with a tailored approach to increase agency success. This workshop is open to anyone in the home care/private duty industry, whether already working in it, looking to get into it, or expanding your community-based services.

Attendees will:

  • Understand the key components of home care business operations
  • Examine the regulatory requirements and compliance standards relevant to home care 
  • Gain insights into best practices quality programming 
  • Explore marketing and business development techniques specific to home care
  • Review trends & best practices in workforce management 
  • Apply fiscal management skills - including overview of operational expenses and budgeting
  • Evaluate payer sources and explore state specific programs
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Certified Home Care Professional Operator© (CHCPO©)*. 

Workshop Dates/Times:

  • Thursday, May 30- 8:30-5:00pm
  • Friday, May 31 - 8:30-5:00pm
  • Location: Aloft Sarasota - 1401 RINGLING BOULEVARD, Sarasota, FL 


  • Early Bird price $1299! (ends 05/08), Regular price $1499

Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account. Need help making a case for your attendance? Click here for a sample justification letter.

If you have additional questions, please email

*Career certification is valid for three years. 

Join us at Alofa Sarasota in beautiful Sarasota Florida! Use the link for a discounted rate: 

Book your group rate for CHAP Home Care Operations


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Aloft Sarasota is just 4 miles from the Sarasota-Bradenton Airport:


It is about 60 miles from the Tampa international airport.

Wendy Phillips Chavez, MSN, RN, CLNC

CHAP Site Visitor, Consultant


Wendy is an accomplished and experienced nurse and operations leader, with over 25 years of dedicated service in the field of home care. As the owner of a successful healthcare consulting business, Wendy has demonstrated her expertise in various capacities, including as a CHAP certified consultant, legal nurse consultant, and accreditation surveyor.

Throughout her career, Wendy has served in both state and national roles, notably as VP, Operations and Director of Advocacy for national home care agencies, where she played a pivotal role in shaping industry standards and advocating for the advancement of home care services. Her extensive experience extends to new business start-ups, where she has consistently proven her ability to navigate complex regulatory landscapes and establishing thriving ventures.

In addition to her professional achievements, Wendy currently serves on the Recreational Therapy Licensing board, appointed by NC House Speaker, Tim Moore, and has served on national and state homecare and home health association boards, contributing her insights and expertise to further the goals of the industry. A dedicated advocate for quality care, Wendy's commitment to excellence has earned her recognition as a trusted leader in the field. Outside of her professional endeavors, Wendy finds joy in her family life, being married and residing in the picturesque coastal area in the state of North Carolina. She cherishes the moments spent traveling and creating memories with her family, finding balance and fulfillment in both her personal and professional pursuits.

Denise Stanford, MS, SHRM-CP

Executive Director

CHAP - Community Health Accreditation Partner, Center for Excellence

Denise Stanford is passionate about the impact of education and training on quality improvement in healthcare. As someone who has utilized community-based healthcare services for loved ones, she understands the importance of high-quality care and services.

Denise personally experienced how education and training can transform an individual’s life and the lives of those they touch. Denise has been working as an educator in community-based healthcare for nearly a decade. She greatly enjoys creating learning experiences that engage learners and teach real-time skills that can be immediately applied on the job. Her master’s degree in adult learning has allowed her to work on the development of workshops and e-learning for healthcare professionals, focus on training for community members, and serve as an adjunct professor working with first-time college students. In her role at CFE, she helps craft meaningful learning experiences and oversees the operation of the department.

Priya Sipp

Growth Solutions


Priya Sipp’s extensive experience and expertise come to the forefront in her role at CHAP Growth Solutions, building on a distinguished 15-year career in the healthcare-at-home sector. Starting as a Home Health Aide, she advanced through various fields, including Client Coordination, Recruiting, Compliance, and Business Development, amassing a comprehensive industry insight. Her vast experience propelled her to lead as the Administrator for multiple agency locations across states.

Her leadership style, rooted in understanding motivations, drove team achievements. As a Business Development Manager, she generated exceptional results by achieving a 75% referral increase in underperforming locations.

Proficient in strategic planning, she expanded revenue streams and fostered strong teams. Further, Sipp’s post-acute entrepreneurial inclination led her to co-found a home care agency, enriching her grasp of growth strategies with operational understanding.

Sipp’s journey from a home health aide to an agency owner lends unmatched credibility to her engagements with potential clients. She effectively drives transformative growth in her current role as a Growth Consultant.


Live In-Person Event
05/30/2024 at 8:15 AM (EDT)   |  1 day, 7 hours, 45 minutes
05/30/2024 at 8:15 AM (EDT)   |  1 day, 7 hours, 45 minutes Join us in Sarasota, FL for this in-person CHAP workshop!
Home Care Operations Certification Survey
6 Questions
6 Questions Please provide us your candidate feedback
Home Care Operations Certification Exam
40 Questions  |  2 attempts  |  45 minute limit  |  32/40 points to pass
40 Questions  |  2 attempts  |  45 minute limit  |  32/40 points to pass Two attempts are allowed, both attempts are timed and will automatically submit your exam when the timer expires. There are 40 randomized questions, and you will have 45 minutes to complete each attempt.
Home Care Operations Certificate of Completion (no CEs)
No credits available  |  Certificate available
No credits available  |  Certificate available