Feb 2023 Hospice Operations Certification (San Diego, CA)

Includes a Live In-Person Event on 02/07/2023 at 8:00 AM (PST)

  • Register
    • Early bird pricing available!
    • General - $2,199
    • Partner - $1,899
    • Consultant - $1,899
    • Regular Price after 12/31/2022 1:59 AM
    • General - $2,499
    • Partner - $2,099
    • Consultant - $2,099

This two and a half day workshop will focus on giving you all the tools you need for operational excellence with a goal of patient-centered care. This is a hands-on, skill-based workshop that is focused in on the hospice industry and has a tailored approach to increasing agency success.  Facilitated by Dr. Jennifer Kennedy, CHAP Vice President of Quality & Compliance!

Attendees will:

  • Increase knowledge of compliance standards in hospice care and apply knowledge in current organizational role.
  • Understand and implement quality improvement metrics
  • Evaluate leadership skills and apply new knowledge in day-to-day activities
  • Identify trends & best practices in workforce management 
  • Apply fiscal management skills
  • Increase knowledge of ethically appropriate business development strategies
Outcome: Successful completion of the workshop and a minimum score of 80% on the exam results in your certification as a CHAP Center for Excellence Certified Hospice Professional Operator© (CHPO©) and earn 18 Nursing Continuing Education credits*. 

Workshop Dates/Times:

  • Tuesday, Feb. 7 - 8:30-5:00pm
  • Wednesday, Feb. 8 - 8:30-5:00pm
  • Thursday, Feb. 9 - 8:30-12:00pm
  • Location: CHAP Office - 448 W Market Street, Suite 101, San Diego, CA 92101

 PRICING

  • CHAP Partner: (Reg. $2099) Early Bird Partner price $1899! (ends 12/30)
  • Non-CHAP Partner: (Reg. $2499) Early Bird price $2199! (ends 12/30)

Register now - our workshops are small and space is LIMITED. Each participant needs to have their own account and register for the workshop from their personal account.

If you have additional questions, please email education@chapinc.org

*Career certification is valid for three years. This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To receive contact hours for this activity participants must attend the entire workshop, actively participate in engagement activities, pass a post-test with a score of 80% or higher, and submit an evaluation.

This activity has been submitted to the Virginia Nurses Association for approval to award contact hours. The Virginia Nurses Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Disclosure/Conflict of Interest

This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation

There are no conflicts of interest for any individual in a position to control content for this activity.

How to obtain CE contact hours

Criteria for successful completion includes attendance at the entire event (3 days); participation in hands on activities, a post-test score of 80% or better and completion of an evaluation.

There are abundant hotel options in the downtown San Diego area. The training site is 0.1 miles away from the Manchester Grand Hyatt and the Embassy Suites by Hilton San Diego Bay Hotel.

image

Here are a few hotels where we have a negotiated rate:

Manchester Grand Hyatt (right across the street from training space): Click Here for Reservations - input the CHAP CR number 170660 under the “Corporate or Group Code”  at booking.

Hotel Indigo: Click Here for Reservations

Hampton Inn-San Diego: (619) 233-8408 - Call to set-up a reservation please say you are attending a CHAP event to get our discounted rate


The Center for Excellence training center is located in the Marina District of beautiful San Diego! The temperate coastal climate, convenient airport, and local attractions make San Diego a great destination any time of year! 

image





The San Diego airport is less than 4 miles from our office and area hotels, an easy Uber/Lift or taxi ride.

image

Jennifer Kennedy

Vice President of Quality and Standards

Community Health Accreditation Partner

Dr.Jennifer Kennedy will lead all performance improvement activities at CHAP usingtargeted indicators of patient-centered performance and care. In addition, shewill also design, revise, and develop our CHAP Standards of Excellence.

In herprevious role, she has served as the Senior Director of Quality &Regulatory for the National Hospice & Palliative Care Organization and hasbeen with the organization since 2006. She has more than 35 years of experienceas a leader and nurse in diverse healthcare settings and has worked in hospiceand palliative care for the last 20+ years.

She has a doctoral degreein health care education and policy, a dual master’s degree in health educationand case management, a bachelor’s degree in nursing, and is a certifiedhealthcare compliance professional.

Jennifer led the NHPCOhospice quality team and interacted with CMS and their contractors related tohospice regulatory and quality issues. She is also a member of the ANA’snational palliative nursing task group and has been honored by the UK’s St.Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative CareNursing Project.

“Our patient-centered,partner-focused philosophy is most important at the intersection of our qualityimprovement implementation and research, and our standards of excellence. Weare excited to add Dr. Kennedy to the team and know that her leadership and experiencewill enable us to continue to advance quality patient-centered care.” – NathanJ. DeGodt, President & CEO

Jennifer serves as facultyat national and state conferences, writes articles for the trade journals,contributes to and reviews health care publisher materials, and develops educationand resources for hospice and palliative care providers. She also teachesGraduate Health Care Administration courses at the university level.

Jan Sweat

VP, Learning Solutions

Community Health Accreditation Partner

Vice president of Learning Solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.   

Prior to joining CHAP, Sweat directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.    

After graduating from North Georgia College and State University earning a degree in Sociology with a minor in Psychology, she served as a case manager in a metro Atlanta hospital and a nursing home social service director for several years, where she supported countless patients and families.

There are no conflicts of interests. 

Key:

Complete
Failed
Available
Locked
Live In-Person Event
02/07/2023 at 8:00 AM (PST)   |  2 days, 4 hours  |  Attendance Required
02/07/2023 at 8:00 AM (PST)   |  2 days, 4 hours  |  Attendance Required San Diego
Hospice Operations Certification Survey
6 Questions
6 Questions Please provide us your candidate feedback
Hospice Operations Certification Exam
45 Questions  |  2 attempts  |  45 minute limit  |  63/78 points to pass
45 Questions  |  2 attempts  |  45 minute limit  |  63/78 points to pass This is a timed exam and you are allowed two attempts. Please note that once you begin the exam - it will count as an attempt. This exam is 45 questions, worth a total of 78 points - 63 points is required for passing (80%).
Hospice Operations CE Certificate
18.00 Contact Hours credits  |  Certificate available
18.00 Contact Hours credits  |  Certificate available Each participant must attend all sessions for the Hospice Operations Certification. Participation includes engagement activities such as discussion and small group activities. 18.00 contact hours are pending for this workshop. This certificate is for your CE credits.