CMS Appendix M Update: The Highlights

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CMS revised the State Operations Manual Appendix M for hospice providers and surveyors. Updates to the content are based on hospice program integrity updates in the FY 2022 Home Health payment update rule and the 2019 Burden reduction rule. This webinar will review "must know highlights" of the Appendix M revision including the revised survey protocol for hospice compliance surveys.

Learning Objectives:

  • Describe why CMS updated Appendix M
  • Discuss the updated survey protocol
  • Identify updates to Appendix M regulatory content

Jennifer Kennedy

Vice President of Quality and Standards

CHAP - Community Health Accreditation Partner

Dr. Jennifer Kennedy is the Vice President of Quality, Standards, & Compliance. She spent many years as a leader and nurse in diverse healthcare settings with the past 25 years in hospice and palliative care.

Dr. Kennedy came to CHAP in 2021 with a vision of moving the organization’s quality forward as “the” accreditation partner of choice for the majority of community-based providers. She believes no matter what type of care a patient receives or how many times they receive care, every experience should be of the highest quality.

Kennedy leads the CHAP quality team and interacts with CMS related to regulatory and quality issues. Kennedy serves as faculty at national and state conferences, is widely published in medical trade journals, contributes to and reviews health care published materials, is a published author, and teaches graduate healthcare administration courses at the university level.

Kennedy serves as a member of the Hospice & Palliative Care Network of Maryland board of directors and has been honored by the UK’s St. Christopher’s Hospice as a Nursing Pioneer for their 2020 Palliative Care Nursing Project.

Dr. Kennedy has a Doctoral Degree in Health Care Education and Policy, a dual master’s degree in health education and Case Management, a bachelor’s degree in nursing, and is a Certified Healthcare Compliance Professional.

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