Terms and Conditions
Please read these CHAP Center for Excellence© Policies carefully before using CHAP Education: Home (chaplinq.org) ("the Site") operated by Community Health Accreditation Partner ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of CHAP Education: Home (chaplinq.org). By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. CHAP Center for Excellence© reserves the right at its sole discretion to make changes to these Policies from time to time, and those changes will be effective immediately upon posting.
Please review these policies periodically for changes.
PRIVACY POLICY
We are committed to protecting the privacy of our Users, and therefore we do not sell or rent the information our Users provide to any third party. Further, we do not share the information that you provide to us with any third parties for their direct marketing purposes without first providing you the opportunity to opt-in or opt-out of such sharing. You may request information about how we share information consistent with this Privacy Policy by contacting us at: education@chapinc.org.
This website (the 'Site') is owned, operated and maintained by Community Health Accreditation Program, referred to as, the 'Company'.
This page sets forth our policies regarding the use and disclosure of information we collect from or are able to obtain about the Site's Users. We refer to these policies as our 'Privacy Policy.' In addition to the lower-case words 'we', 'us' and 'our' defined above, you will notice that we capitalize certain words in this Privacy Policy even though the rules of grammar do not require that they be capitalized. We do this because these words have specific meanings in this Privacy Policy. These specific meanings are found where the capitalized words are placed in bold text and inside quotation marks.
We hope this Privacy Policy will answer your questions regarding how we treat information gathered from our Site. If you have questions or concerns regarding this Privacy Policy, other than requests for our information sharing practices as described in the first paragraph above, please feel free to contact us at education@chapinc.org.
This Privacy Policy governs use of the Site. This Privacy Policy does not apply to information that you may provide to us, or that we may obtain through means other than the Site, such as by phone or postal mail. But please note that information including your name, billing address, shipping address, e-mail address, phone number, and credit card number that you provide to us through such means will be treated in accordance with the first paragraph above and our use of such information will be consistent with this Privacy Policy. By accessing and using the Site you are agreeing to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site. Furthermore, by providing us with information on this Site, you fully understand and unambiguously consent to the collection and processing of such information in the United States in accordance with this Privacy Policy.
This Privacy Policy may change from time to time. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page for updates periodically. If we make any material changes to this Privacy Policy, we will notify you here. We generally do not provide notice of changes to this Privacy Policy and your use of the Site following any posted changes will indicate your acceptance of such changes.
What Information Do We Actively Collect and Inactively Gather?
Information You Provide
In order to process orders efficiently, when you create an account, access the Site from a third-party website, place an order with us, we may actively collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number. This Site does NOT store your credit number or information. For your security, you will be required to enter your credit card information for each transaction.
We may also receive information about you from other sources.
Site Usage Information
We may inactively collect from you information that is not in the same category as your name, billing address, shipping address, e-mail address, phone number, or credit card number. For example, we might track information about the date and time you access a course, how long you were participating in the course, and page visits. We collect and use this and other information to analyze User course progress and activity as well as determine your interests regarding our products and how to further improve our Site. To accomplish all this, and also to allow us to offer our Users streamlined ordering and other useful features, we, as do many web sites, use and tracking technologies listed below and other similar technologies (the 'Tracking Technologies'):
- Cookies and Clear GIFs - Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make web surfing easier for you by saving your customer identification information (i.e., username, password, shopping cart information, etc.) while you're at a site. Cookies also track where you travel on a site and what you look at and purchase. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual's viewing or receipt of a web page or message.
- IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, our servers automatically collect data about your server's Internet address when you visit our Site. This information, known as an Internet Protocol address, or 'IP Address', is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Site, our servers may record or 'log' your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as 'Clickstream Data'.
- Email Interconnectivity - If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.
In some cases, we may link the information collected through the Tracking Technologies with certain information that you provide us. WE WANT TO BE SURE THAT YOU UNDERSTAND THAT ACCEPTING TRACKING TECHNOLOGIES ONTO YOUR COMPUTER IN NO WAY GIVES US ACCESS TO YOUR COMPUTER OR ANY ADDITIONAL INFORMATION ABOUT YOU. YOU MAY SET YOUR WEB BROWSER SOFTWARE TO REJECT TRACKING TECHNOLOGIES, BUT, IF YOU DO SO, CERTAIN FUNCTIONALITY OF THE SITE MAY BE AFFECTED.
Security of the Information You Provide
Among our top priorities is keeping the information you provide to us secure. We use the latest Secure Sockets Layer (SSL) technology to encrypt all of the information that you provide to us before it is transmitted to us so that it can be safeguarded as much as possible from being read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that appears at the bottom of your Internet browser's window. These icons will appear when you are placing an order on our Site. In addition, you will see https: indicating a secure server connection is being used. The computers that store the information you provide to us are located in a separate facility which employs firewall and security technology. We employ these procedures to help protect that information from unauthorized access, destruction, use, modification or disclosure.
You may be able to create an account on our Site with a username and password, including your interest profile and demographic information. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. You are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the Site by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you.
Information that you provide to us will be stored and processed on our computers in the United States. We will use commercially reasonable efforts to hold and transmit the information that you provide to us in a safe, confidential and secure environment. If you object to the information that you provide to us being transferred or used in this manner, please do not register with or use the Site.
ALTHOUGH WE WILL TAKE REASONABLE SECURITY PRECAUTIONS TO PROTECT THE INFORMATION THAT YOU PROVIDE TO US, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT SUCH INFORMATION STORED ON SERVERS SUPPORTING THIS SITE, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE (OR OUR THIRD-PARTY PROVIDERS' CARE) WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
How Do We Use the Information that You Provide, and We Collect?
We collect information from you for the purposes of fulfilling registration transactions and tracking your progress as you complete a course and for a statistical analysis of your usage, for content improvement, for protection against fraud and error, and to customize the content and layout of the Site (collectively, 'Information Usage Purposes'). In performing the Information Usage Purposes, we may combine information we collect on the Site with information we receive from other sources. We do not sell the information that you provide to us and we do not disclose such information to any other party, except as set forth in this Privacy Policy. Unless otherwise provided in this Privacy Policy, information that you transmit to the Site or that we collect from the Site will be treated as non-confidential and non-proprietary and you agree that we may use any such information (together with any ideas, concepts, know-how, or techniques contained therein) in any manner, for any purpose, without credit or compensation to you.
Transfer of Your Information
If we merge, or sell or otherwise transfer our assets, Site or operations, we may disclose or transfer your information in connection with such transaction.
How to Opt-Out
This Site will only send e-mail in conjunction with the purpose of the site, for customer service purposes, reminders, expiration notices, etc.
Release of Information to Protect Our Site and Others
We may release the information that you provide us when we believe, in good faith, that such release is necessary to comply with the law, protect the rights, properties or safety of Community Health Accreditation Program, our users or others, or enforce or apply the terms of any of our user agreements.
Your Account Access Rights
You may review and make changes to the information that you provide us that is stored in your user account on the Site by visiting the 'My Profile' or 'Profile' area of the Site. Please note, if a third-party integration was used to help facilitate auto-registration or entry, some Profile fields may not be editable.
Intended Users; Use by Children Under 13
The Site is not purposefully directed at children under the age of 13 and all products available for sale on the Site are intended to be purchased by adults. We do not collect or maintain information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you notify us that information has been provided by a child under the age of 13, upon verification, we will promptly delete such information.
Third Party Ad Servers; Links to Other Web Sites
The Site may contain links to other web sites that are not under our control. These links may include the use of so-called 'share links.' A 'share link' is a button and/or text link appearing on our Site that enables the launch of a sharing mechanism whereby you can post links to, and content from, the Site onto social networking web sites such as Facebook. The privacy policies of other web site operators or advertisers may significantly differ from our Privacy Policy. We urge you to read the privacy statements of each and every web site you visit and to contact the third-party Web site operators or advertisers directly if you have any questions or concerns about their data collection or privacy policies.
How We Respond to Do Not Track Signals
We do not currently recognize automated browser signals regarding tracking mechanisms, which may include 'Do Not Track' instructions. You can change your privacy preferences regarding the use of Tracking Technologies through your browser. However, as noted above in the Site Usage Information section, if you do adjust your privacy preferences, certain functionality of the site may be affected. For more information on Do Not Track please visit http://www.allaboutdnt.org
Links To Other Sites
Our Site may contain links to third-party sites that are not owned or controlled by CHAP Center for Excellence©. CHAP Center for Excellence© has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.
Anti-Discrimination Policy
CHAP Center for Excellence© supports active equality for all persons, and any providers or partners of CHAP Center for Excellence© are prohibited from discriminating on any basis specified by federal, state or local laws, in the administration of >span class="NormalTextRun SCXW212493737 BCX8">programs.
Learners or instructors with concerns about the application of civil rights laws with respect to this Site may contact Denise Stanford, Executive Director, Center for Excellence. That contact info is 202.803.7839, email is denise.stanford@chapinc.org.
Individuals with disabilities who seek reasonable accommodations or information concerning accommodations should also contact Denise Stanford.
Intellectual Property Policy
A Content Developer under contract to CHAP Center for Excellence© will acknowledge that all writings or other copyrightable work developed or produced by a Content Developer under an agreement with CHAP Center for Excellence© is a work for hire and is owned by CHAP Center for Excellence©.
Any writings and inventions developed by the Content Developer for CHAP Center for Excellence© in connection with the Work performed under contract shall be the sole and exclusive property of CHAP Center for Excellence© and the Content Developer will assign to CHAP Center for Excellence© any and all right, title and interest in the work performed by the Content Developer under the agreement or as specified in the individual contract.
CHAP Center for Excellence© may use and alter such work without accounting to the Content Developer in any way and may add to it or combine it with other work, during and after the term of a contract without obligation or liability of any kind to the Developer.
Center for Excellence© (a “Prohibited Usage”) unless specified in the individual contract. A Prohibited Usage shall include offering the subject material as a correspondence course, or as a course on CD or as a part of on-line training on behalf of a direct competitor of the CHAP Center for Excellence©.
Intellectual Property Rights of Third Parties: The Content Developer will assure CHAP Center for Excellence© that it will not knowingly violate the proprietary rights of any third party, including any trade secrets, patents or copyrights of such party.
More specifically, CHAP Center for Excellence© prohibits plagiarism in the development of courses and seminars. Plagiarism is the act of stealing another person’s intellectual property which includes ideas, inventions, original works of authorship, words, slogans, designs, proprietary information and using them as your own without proper acknowledgement and/or permission of the original author or inventor.
What is our Refund Policy?
All purchases of educational content are subject to the following:
On Demand Courses/webinars: no refunds are offered for on demand courses and webinars. However, the course or webinar registration may be transferred to another user if the course has not been completed or the webinar has not yet taken place.
Disease Program Certifications: There are no refunds offered after the purchase of a Disease Program Certification. Agencies working towards a disease program certification will notify CHAP Center for Excellence© of their readiness for review. The review will take place within 45 days of readiness. If the program does not pass certification upon initial review, a report with corrections will be provided and a secondary review will take place within 45 days of notification of secondary readiness. If the program does not pass at upon second review, the agency will need to repurchase the certification and repeat the process.
In-person & virtual workshops: Refunds will be offered if the registration is cancelled 30 days or more prior to the first day of the workshop. A 50% refund will be provided if registration is cancelled between 14 days prior to the first day of the workshop. However, a registration may be transferred to another participant, or a participant may also elect to attend a future workshop in lieu of a refund if requested a minimum of 14 days in advance of the start of the workshop (limit one transfer to another person or event per registration. Transfers should be to another workshop within the year). Transferred registrations are not eligible for refunds.
Allow 7-10 days for processing of refunds.
Record Retention Policy
CHAP Center for Excellence© retains all student records and transcripts for a minimum of seven (7) years from the completion date.
Termination
We may terminate your access to the site, without cause or notice from CHAP Center for Excellence© which may result in the forfeiture of all information. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability (see "Record Retention Policy").
Who created and owns this application?
Commpartners created, owns and maintains the software code that powers this Site. Feel free to visit them at http://www.commpartners.com
How to Contact us:
Community Health Accreditation Program
Mailing Address Here
City, State ZIP
Phone Number
education@chapinc.org
