Top 10 Home Health Citations from Q1 & Q2 2019: How to Take Action

Learn what CHAP Site Visitors are encountering out in the field for 2019 Q1 and Q2 and how CMS is interpreting and confirming the findings. Data and lessons learned from the current Home Health CoPs is discussed. 

Listen on-demand to learn about best practices within the industry and the latest innovations to support your organization, your employees and ultimately your patients by delivering quality care.  
  • Hospice providers responsible for their organization's accreditation process and outcomes (administrators, Executive Director, CEO, CFO, DON, Director of Home Health, and Director of Operations etc.)
  • Home Health care providers (beginner to advanced level knowledge)
** Please note: There is NO CE associated with this webinar. 

Bobbie Warner BSN, RN

Director of Accreditation, CHAP

Bobbie Warner is a registered nurse and has worked in community health for over 25 years in multiple capacities. Bobbie began her community based career by providing direct patient care for several years in home health, hospice and private duty. Management roles included responsibility for the startup of a private duty agency whose focus was provision of care to  ventilator dependent children and then as  Director of Quality Assurance and Education for a large community health organization. After serving in these roles, Bobbie joined CHAP in 2009 as a site visitor who enjoyed the additional roles of preceptor and Team Leader. In 2014 she moved into her current role as Director of Accreditation. Bobbie obtained her BSN from Eastern University.

​Jacqueline King, MBA, MHA, RRT

Director of Accreditation, CHAP

Jacqueline King, MBA, MHA, RRT, is a Registered Respiratory Therapist who has been working in Healthcare for 28 years. She joined CHAP as Director of Accreditation in 2011 and previously held management positions in various healthcare environments, including Acute Care, Sub acute Care, Specialty Hospitals, and various Community Based Home Health businesses (SNF and HME). Jackie earned her BS at Long Island University in Brooklyn NY, and two Masters Degrees from the University of Maryland University College (MBA, MHA). Jackie enjoys working with an organization focused on improving the delivery of healthcare, and building quality organizations.

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