CHAP Private Duty Standards of Excellence Effective until December 31 2020
NOTE: This version of standards is being replaced with CHAP Home Care Standards of Excellence. The new Home Care Standards have been developed to reflect the industry changes over the past years including the availability of various payor sources and emerging state and local regulation of these services. The Home Care Standards of Excellence are effective January 1, 2021 and available within the CHAP education page in the Standards of Excellence link.
CHAP Private Duty Standards of Excellence are designed for Private duty home care organizations serve the aged, ill or disabled in the comfort of their homes and communities. Their skilled nursing care, personal care assistance, home health aides and homemakers build their services around the needs of patients — on their patients' schedules.
They may also provide rehabilitative and support services for those with chronic illnesses and special needs, as well as offer in-home monitoring, case management and specialty nursing programs. From grooming to meal preparation, housekeeping to running errands, private duty service providers know how to make the day-to-day “work," so that those they serve can maintain their independence.
Most important, they offer patients comfortable companionship so that they can safely remain at home.
These providers need a partner who can help them ensure excellent care and superior business performance.