CHAP Core Standards of Excellence

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Through the application of these standards, CHAP strives to help our customers:
  1. Strengthen internal operations
  2. Promote continuous quality improvement techniques and systems
  3. Promote consumer safety, satisfaction and outcomes
  4. Affirm public trust
  5. Meet community health needs in a cost-efficient and effective manner
  6. Maintain the viability of community health practice nationwide
The Standards of Excellence are built on four underlying principles:
  1. The organization's structure and function consistently supports its consumer-oriented mission.
  2. The organization consistently provides high-quality services and products.
  3. The organization has adequate human, financial and physical resources to accomplish its stated mission and purpose.
  4. The organization is positioned for long-term viability.
We continually review the Standards of Excellence to ensure they remain relevant for home and community-based health care providers.


Core Standards
Open to download resource.
Open to download resource. pdf (electronic)